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Flight Service Manager Jobs in Roxana, IL (NOW HIRING)

Manager Program Sr

Hazelwood, MO · On-site

$107K - $107K/yr

FlightSafety operates the world's largest fleet of advanced full-flight simulators and award ... This position may require access to export-controlled technology or services subject to the ...

Manager Program Sr

Hazelwood, MO · On-site

$109K - $109K/yr

FlightSafety operates the world's largest fleet of advanced full-flight simulators and award ... This position may require access to export-controlled technology or services subject to the ...

Manager Program Sr

Hazelwood, MO · On-site

$107K - $107K/yr

FlightSafety operates the world's largest fleet of advanced full-flight simulators and award ... This position may require access to export-controlled technology or services subject to the ...

Manager Program Sr

Hazelwood, MO · On-site

$107K - $107K/yr

FlightSafety operates the world's largest fleet of advanced full-flight simulators and award ... services subject to the International Traffic in Arms Regulations (ITAR) and/or the Export ...

Program Mgr II

Fairview Heights, IL · On-site

$136K - $231K/yr

... Flight Planning Services (MAFPS) program. MAFPS integrates mission, platform, navigation, airspace ... Manage, coordinate, plan, organize, control, integrate, and execute a projects or collection of ...

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Flight Service Manager information

What is a flight service manager?

Flight Service Managers are airline professionals responsible for overseeing the in-flight service and cabin crew on commercial flights. They ensure that passengers receive high-quality service and that all safety regulations and procedures are followed during the flight. Their duties include supervising flight attendants, handling customer concerns, and coordinating with the cockpit crew. They play a key role in maintaining passenger comfort and safety, as well as ensuring compliance with airline policies.

How does a flight service manager typically collaborate with cabin crew and ground staff to ensure a smooth flight experience?

A Flight Service Manager works closely with both cabin crew and ground staff to coordinate all aspects of in-flight service and passenger safety. They lead pre-flight briefings, delegate responsibilities, and ensure that all team members are informed about specific passenger needs or flight details. Throughout the journey, they act as the main point of contact for resolving issues, maintaining service standards, and communicating with ground staff regarding special requirements or post-flight procedures. This collaborative approach helps maintain a seamless and high-quality experience for passengers.

What are the key skills and qualifications needed to thrive as a flight service manager, and why are they important?

To excel as a Flight Service Manager, you need strong leadership abilities, in-depth knowledge of airline safety procedures, and experience in in-flight service operations, often supported by previous cabin crew experience and specialized training. Familiarity with airline management software, crew scheduling systems, and safety management systems (SMS) is typically required. Outstanding communication, conflict resolution, and customer service skills help you manage diverse teams and ensure a positive passenger experience. These skills are vital for maintaining safety, operational efficiency, and high service standards on every flight.

What cities near Roxana, IL are hiring for Flight Service Manager jobs?

Cities near Roxana, IL with the most Flight Service Manager job openings:

Lead Flight Test Engineer with Security Clearance

Everforth

Saint Louis, MO • On-site

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago


Job description

Lead Flight Test Engineer
Location: Berkeley, Missouri (Onsite) This position offers relocation based on candidate eligibility.
Employment Type: Permanent Role Overview
An opportunity exists for a Lead Flight Test Engineer to support Air Dominance flight test programs. The successful candidate will provide leadership by coordinating the Flight Test Work Statement with various internal and external support groups. This role involves managing activities leading to the successful execution of a flight test program, including coordinating program requirements, overseeing test planning, and interfacing with the customer. Position Responsibilities
Plan and coordinate flight test mission requirements with responsible engineers from internal and external customers.
Develop flight test and mission profiles, develop and publish test plans, create flight test cards, and manage test schedules.
Identify and coordinate the availability of test ranges and facilities with company and government agencies.
Establish test planning working groups, plan and conduct flight test readiness reviews, and conduct pre and post-test briefings.
Conduct ground and flight tests in accordance with established test plans and procedures.
Participate in post-test data evaluation and problem identification and resolution.
Prepare and publish test summaries and test reports.
Support Cost Account Manager (CAM) activities.
Lead and prepare for remote site deployments.
Develop and document standardized test methods and processes to ensure repeatability and productivity.
Apply lessons learned to the improvement of test procedures.
Lead test team training, track training/currency qualifications, and mentor team members. Basic Qualifications (Required Skills/Experience)
Bachelor of Science degree from an accredited course of study in engineering, engineering technology, chemistry, physics, mathematics, data science, or computer science.
Experience working on a flight test program, preferably as a flight test engineer.
Experience with the principles of flight test or experience directly supporting flight test operations.
Experience supporting a military flight test program. Preferred Qualifications (Desired Skills/Experience)
An active U.S. Security Clearance.
Experience leading flight test execution in a control room environment as a test conductor and/or test director.
Experience authoring test plans and test cards in support of a military flight test program.
Experience as a Cost Account Manager (CAM). We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.