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Flight Operations Jobs in Boston, MA (NOW HIRING)

Shield AI

Flight Test Engineer (R5006)

Boston, MA

$115K - $215K/yr

You will work closely across several segment owners of engineering, operations, autonomy, systems ... Analyze ground and flight test data to identify performance trends, anomalies, root causes, and ...

Shield AI

Flight Test Engineer (R5006)

Boston, MA · On-site

$115K - $215K/yr

You will work closely across several segment owners of engineering, operations, autonomy, systems ... Analyze ground and flight test data to identify performance trends, anomalies, root causes, and ...

Shield AI

Flight Test Engineer, Staff (R5006)

Boston, MA · On-site

$120K - $190K/yr

You will work closely across several segment owners of engineering, operations, autonomy, systems ... Analyze ground and flight test data to identify performance trends, anomalies, root causes, and ...

US Navy

Aviation Operations & Support

Chelsea, MA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... on flight decks and in hangar bays and operating the support equipment that keeps aviation ...

US Navy

Aviation Operations & Support

Salem, MA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... on flight decks and in hangar bays and operating the support equipment that keeps aviation ...

US Navy

Aviation Operations & Support

Woburn, MA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... on flight decks and in hangar bays and operating the support equipment that keeps aviation ...

US Navy

Aviation Operations & Support

Revere, MA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... on flight decks and in hangar bays and operating the support equipment that keeps aviation ...

US Navy

Aviation Operations & Support

Newton, MA

Aviation Operations & Support (Enlisted) Category / Component: Enlisted • Active Overview ... on flight decks and in hangar bays and operating the support equipment that keeps aviation ...

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All JobsFlight Operations JobsFlight Operations Jobs in Boston, MA

Flight Operations information

See Boston, MA salary details

$39.7K

$67.4K

$123.8K

How much do flight operations jobs pay per year?

As of Aug 14, 2026, the average yearly pay for flight operations in Boston, MA is $67,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $66,300.00 per year, depending on experience, location, and employer.

What is the difference between Flight Operations vs Flight Dispatch?

AspectFlight OperationsFlight Dispatch
CertificationsOften requires airline-specific training, sometimes a commercial pilot licenseRequires dispatch or aviation safety certifications
Work EnvironmentInvolves coordination with pilots, ground staff, and management at airline offices or airportsPrimarily office-based, working closely with pilots and airline operations teams
ResponsibilitiesOversees flight planning, crew scheduling, and operational compliancePrepares flight plans, calculates fuel, and ensures regulatory compliance for flights
Industry UsageUsed across airlines, corporate flight departments, and charter servicesPrimarily employed by airlines and charter operators for flight planning

Flight Operations and Flight Dispatch are closely related roles within the aviation industry. Flight Operations manages overall flight activities, including crew and safety oversight, while Flight Dispatch focuses on flight planning and regulatory compliance. Both roles require specialized certifications and work collaboratively to ensure safe and efficient flights.

What is flight operations?

Flight operations refer to the management and coordination of all activities involved in the planning, execution, and support of aircraft flights. This includes tasks such as flight planning, crew scheduling, dispatch, weather monitoring, and communication with air traffic control. The goal of flight operations is to ensure that flights are conducted safely, efficiently, and in compliance with aviation regulations. Flight operations personnel play a vital role in both commercial airlines and private aviation companies, working behind the scenes to support pilots and ensure smooth flight schedules.

What are the key skills and qualifications needed to thrive in flight operations, and why are they important?

To thrive in Flight Operations, you need a solid understanding of aviation regulations, flight planning, and operational procedures, often supported by an aviation-related degree or relevant certifications. Familiarity with flight planning software, air traffic control systems, and safety management systems is typically required. Exceptional attention to detail, problem-solving abilities, and strong communication skills set top professionals apart in this field. These competencies are crucial for ensuring safe, efficient, and compliant flight operations in a dynamic aviation environment.

How does a flight operations professional typically interact with pilots and air traffic controllers during daily operations?

Flight Operations professionals serve as a crucial link between pilots, air traffic controllers, and ground staff. On a daily basis, they coordinate flight plans, communicate schedule changes, and ensure pilots are updated with the latest weather and airspace information. They also liaise with air traffic controllers to manage aircraft movements and resolve any operational issues. This collaborative environment requires clear communication skills and the ability to respond quickly to dynamic situations to ensure safe and efficient flight operations.

What are the most commonly searched types of Flight Operations jobs in Boston, MA?

The most popular types of Flight Operations jobs in Boston, MA are:

Flight Operations jobs near you
Infographic showing various Flight Operations job openings in Boston, MA as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $67,426 per year, or $32.4 per hour.

Operations Coordinator, Inflight

American Airlines

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 days ago

New

American Airlines rating

8.0

Company rating: 8.0 out of 10

Based on 370 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines

Job description

8/11/26
Location: Logan Intl Apt (BOS-TRML)
Cities: Boston - MA
Requisition ID: 87427
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
This job is a member of the Inflight Team, within the Customer Experience Division. Responsible for providing support to Flight Attendants and facilitating the enhancement of the customer experience by achieving on time departures through increased inter-departmental interaction, consistent communication, use of operational resources, and team member accountability.
What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Acts as the liaison with local and system departments, e.g. IOC, Control Center (Tower), Customer Care, Crew Scheduling, Customer Ops, Daily Ops, Catering, Cabin Appearance, Business Partners and the Flight Department
  • Oversee Flight Service base operational reliability by taking lead role in dependability engagement, communication, & accountability.
  • Handles operational events and proactively provides crew assistance or delay mitigation based on priority of engagement and operational impact.
  • Coordinates with Daily Operations/IOC to respond to Flight Attendant injuries and aircraft emergencies by providing appropriate base guidance and support.
  • Notifies rescheduled and reassigned Flight Attendants' traveling through the base.
  • Provides status of department reliability and communicates irregularities which may impact the daily operation to Inflight, IOC, and Hub Control Center leadership.
  • Coordinates with Crew Scheduling/Tracking for pre-boarding of flights or re-crewing, if necessary.
  • Assists with administrative duties, such as delay investigations, daily and monthly reports pertaining to operational activities.
  • Investigates and documents delays including Right Start, IPD (International Premium), IFS (International Flagship Service).
  • Implements selected policies, as well as ensuring established guidelines are followed and enforced.
  • Coordinate and host base activities to support engagement initiatives
  • May conduct coaching and counseling as appropriate
  • Assists with Flight Attendant reasonable cause drug and alcohol testing.
  • Provides Flight Attendant EFB (Electronic Flight Bag) support.

All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
  • High School diploma or GED equivalency
  • PC, Sabre, DECS, and RES experience
  • Must be able to work shift work, including weekends and holidays.
  • Must be able to work on-site at assigned base/location.

Preferred Qualifications- Education & Prior Job Experience
  • Bachelors degree preferred/or equivalent work experience.
  • Strongly preferred to have completed Flight Attendant training as prescribed by the FAA and whose name appears on the current Flight Attendant System Seniority List
  • Current Passenger Service, Passenger Sales or Crew Scheduling experience.
  • Knowledge of company on-time performance goals and dependability metrics.
  • An understanding of working with a contract labor group is desirable.

Skills, Licenses & Certifications
  • Sound judgement and strong decision making skills
  • Ability to work independently as well as collaboratively
  • Ability to prioritize, multi-task and manage several events and situations simultaneously
  • Ability to work under demanding operational conditions
  • Excellent interpersonal, oral and written communication skills
  • Ability to work all shifts, holidays, and overtime as required
  • Requires rotation of shifts and days off
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security
    identification display areas (SIDA) and secure US Customs security badge if applicable
  • Must Pass U.S. Department of Transportation (DOT) mandated drug test

What you'll get
Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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