Flight Operations Manager Jobs in Spokane, WA (NOW HIRING)

CompanyHorizon AirThe Team

As a Horizon Air flight attendant, you'll fly regionally throughout the West, creating signature inflight experiences can make for a fun and challenging career. Our flight attendants always keep safety as their number-one priority and always bring their best selves to work. If you can manage a flexible schedule, commit to upholding our high standards, and create remarkable moments that people will remember, we want to hear from you.

Role Specific Details

Important Application Requirement: To successfully submit your application, you must complete a self-guided voice interview (no camera required, will take 30-40 minutes to complete). Please ensure you are in a quiet location for the interview.

This step must be completed by Saturday September 5 at 7:00 PM (Pacific Time) for your application to be considered.

Role Summary

As the face of Horizon Air, representing Alaska Airlines, you'll need to be an authentic and gracious host. You will need to have an in-depth knowledge of inflight service duties, as well as safety procedures that you may need to perform during the flight. Finally, you'll need to show a strong desire to maintain a positive, approachable manner with our guests as well as your fellow employees to create an airline people love. This is a union represented position.

Key Duties

• Understands and is in full compliance with all safety regulations
• Ensures all safety equipment on aircraft is in working order
• Greets passengers, assists with seating assignments, carry-on baggage stowage and security
• Explains and demonstrates use of safety equipment and emergency procedures on both aircraft
• Prepares and serves meals and beverages, including alcohol
• Effectively markets onboard products, such as meals and inflight movies, as well as processes sales using A mobile device
• Calmly resolves passenger situations during flight, including Medical emergencies
• Answers questions regarding flight operations and offer destination information
• Performs other duties as assigned

Additional Details

As part of your application for this role, you will be asked to take an audio assessment which will take approx 40 minutes to complete. 

Training Requirement: training will be held in Portland, OR and consists of four (4) weeks of paid training.

Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed).

Day in the Life

To preview of a Day in the Life of a Horizon Air Flight Attendant press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon Flight Attendant

Job-Specific Experience, Education & Skills

Required

• A minimum of 2 years of customer or community service experience.
• Uncompromising dedication to safety.
• Body size cannot exceed specific aircraft dimensions (example: jump seat, harness without modification, cabin aisle and emergency exits)
• Ability to meet the company's grooming, uniform and appearance standards
• Ability to demonstrate the physical ability to perform the duties of a flight attendant
• Ability to relocate to any of our flight attendant bases:  Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA
• Willingness to serve alcohol.
• Basic computer literacy and comfort with technology.
• Flexible to work varied schedules, including nights, weekends, and holidays.
• Ability and willingness to travel extensively.
• Must possess adaptability to perform a variety of duties and perform effectively under stress.
• Able to attend 4 weeks of paid training in Portland, OR
• Possess and/or obtain a current passport with unlimited access in and out of the United States. Employees with non-U.S. passports also will need any appropriate travel documentation. Must be able to fly unrestricted in and out of Canada.
• Ability to communicate in English.
• High school diploma or equivalent.
• Minimum age of 21 years old.
• Must be authorized to work in the U.S.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

Starting RateUSD $0.00/Hr.BonusSalary Details

• First year step rate: $20.66 (per contract)
• Visit afahorizon.org/ to view the latest collective bargaining agreement between Horizon Air and the AFA. 

Total Rewards

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• This role pays per collective bargaining agreement.
• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
• Comprehensive well-being programs including medical, dental and vision benefits
• Generous 401k contribution/match program
• Annual bonus plans
• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

Airport SIDA Badge Requirements

Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. 

Regulatory Information

Equal Employment Opportunity Policy Statement  

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.   

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.  

We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA").  All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.   

To implement this policy, we will: 

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. 

Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions  of VEVRAA. 

Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. 

FLSA StatusNon-ExemptEmployment TypeFull-TimeRegular/TemporaryRegularRequisition TypeFrontlineLocationPortland, OR - Flight AttendantEmployment Type: FULL_TIME