Flight Crew Mission System Operator Level Jobs (NOW HIRING)

Working at Frontier Airlines 

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day. 

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value. 

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us. 

Support for work, life and travel 

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details. 

Depending on role and eligibility, available benefits and programs may include: 

• Medical, dental and vision coverage 

• 401(k) retirement savings options 

• Paid holidays, vacation time and sick time 

• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability 

• Buddy passes, based on eligibility and program rules 

• Travel-related discounts and employee discounts on select products, services and vendors 

• This role is based in Denver, Colorado and sits on site at the Frontier Headquarters

• Business casual dress options for eligible corporate and support roles 

• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization 

About Frontier Airlines 

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more. 

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier. 

What Will You Be Doing?

Schedule flight crews in accordance with government and company regulations, airline schedule requirements, flight crew qualifications and flight crew collective bargaining agreements (CBA).

Essential Functions

• Monitor and maintain federal legality and contractual compliance of flight crew member schedules for a 24 hour/7-day operation.
• Coordinate with other System Operations Control (SOC) personnel, Flight Operations and Inflight management to ensure a safe, efficient and cost-effective operation.
• Effectively communicate with crew members regarding federal regulations, CBA compliance, reassignments and accommodations.
• Assign uncovered flying in accordance with federal regulations, contract rules, crewmember qualifications and established company policy and procedure.
• Confirm monthly schedule integrity by processing flight crew member requests, leave of absence coding and required training events.
• Utilize multiple and varied software systems to complete assigned tasks.
• Other duties as assigned by Crew Scheduling management.

Qualifications

• High school diploma required
• Bachelor’s Degree or equivalent relevant experience preferred
• Advanced coursework and/or training related to Aviation Management desirable
• Previous aviation operations experience and knowledge of airline and aviation terminology preferred

Knowledge, Skills and Abilities

• Ability to learn and proficiently operate sophisticated and complex software systems (i.e., Navitaire, Sabre Crew Trac, Flite Trac and Flica)
• Intermediate MS Office skills including experience with Outlook, Word and Excel
• Excellent communication skills (both written and verbal) involving a diverse population
• Ability to maintain composure under pressure
• Ability to manage multiple tasks and priorities in a high-stress, fast-paced environment
• Ability to work varied shifts; nights, weekends, graveyards, and holidays

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

• Fast-paced office environment, shift work 365 days per year with high volume of telephone calls and multi-tasking.
• Prolonged sitting at a desk
• Extended hours working on a computer and telephone
• At times, high stress environment

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

General Supervision:  The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.

Positions Supervised

• None

Hourly Rate: $21.00 - $25.00 per hour

Please note this is an Evergreen role (continuous openings) 

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position.  Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.