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Flight Agent Jobs in Atlanta, GA (NOW HIRING)

Dekalb Women's Specialists

Be Seen First

Travel Agent Scheduler

Decatur, GA · Remote

$25 - $32/hr

We are seeking an experienced Travel Agent Scheduler to join our team 20hr/wk and assist with ... Manage flight, hotel, transportation, and other travel reservations * Monitor changes ...

New

Dekalb Women's Specialists

Be Seen First

Travel Agent Scheduler

Decatur, GA · Remote

$25 - $32/hr

We are seeking an experienced Travel Agent Scheduler to join our team 20hr/wk and assist with ... Manage flight, hotel, transportation, and other travel reservations * Monitor changes ...

New

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA · On-site

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

wearegat

Customer Service Agent

Hapeville, GA

$15 - $20/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Unifi

Airline Janitorial Agent (Full-Time)

Atlanta, GA · On-site

$14.50 - $19.25/hr

General information Job Title Airline Janitorial Agent (Full-Time) Date Tuesday, August 18, 2026 ... Flight Privileges : Offered after 30 days for employees and eligible family members! * Bi-weekly ...

Unifi

Janitorial Agent (Full-Time)

Atlanta, GA · On-site

$13.50 - $16.25/hr

General information Job Title Janitorial Agent (Full-Time) Date Thursday, August 13, 2026 Entity ... Flight Privileges : Offered after 30 days for employees and eligible family members! * Bi-weekly ...

Unifi

Janitorial Agent (Full-Time)

Atlanta, GA · On-site

$13.50 - $16.25/hr

General information Job Title Janitorial Agent (Full-Time) Date Tuesday, August 18, 2026 Entity ... Flight Privileges : Offered after 30 days for employees and eligible family members! * Bi-weekly ...

Swissport International AG

Cargo Office Agent

Atlanta, GA · On-site

$16.50/hr

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in ... Job Summary Cargo Office Agent assists Cargo Supervisor with daily operations. They verify and keep ...

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Showing results 1-20

All JobsFlight Agent JobsFlight Agent Jobs in Atlanta, GA

Flight Agent information

See Atlanta, GA salary details

$18.8K

$62.5K

$149.5K

How much do flight agent jobs pay per year?

As of Aug 21, 2026, the average yearly pay for flight agent in Atlanta, GA is $62,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,154.00 and $78,208.00 per year, depending on experience, location, and employer.

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are popular job titles related to Flight Agent jobs in Atlanta, GA?

For Flight Agent jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Flight Agent jobs in Atlanta, GA look for?

The top searched job categories for Flight Agent jobs in Atlanta, GA are:

Flight Agent jobs near you
Infographic showing various Flight Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 92% Full Time, 5% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $62,534 per year, or $30.1 per hour.

Customer Service Agent

GAT Airline Ground Support

Atlanta, GA • On-site

$15 - $20/hr

Other

Re-posted 16 days ago

GAT Airline Ground Support rating

3.9

Company rating: 3.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

66th of 67 rated aviation services

Job description

Customer Service Agent

As a customer service agent you are the first impression of a passengers airport experience. Customer service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as excellent customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.

Responsibilities:

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Must be able to announce both incoming and outbound flights.
  • Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
  • Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
  • Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
  • Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
  • Able to stand and work in one location for up to four hours at a time.
  • You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
  • Work independently without direct supervision.

Requirements:

  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Ability to stand for long periods of time
  • Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
  • Possess entry-level computer skills
  • Occasionally lift bags or items weighing between 50 and 70 pounds
  • Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
  • Must be able to work nights, weekends, and holidays

What GAT Airline Ground Support employees say

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