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Flight Agent Jobs in Oregon (NOW HIRING)

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary The work of AMPW Office Agent Cargo includes computer data entry; prepares all flight ...

Ground EMT

Hillsboro, OR · On-site

$19.25 - $25.50/hr

Ground EMT Life Flight Network is one of the most prominent not-for-profit air ambulance ... Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for ...

Ground EMT

Newport, OR · On-site

$69K - $82K/yr

Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the ... Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for ...

Ground EMT

Hillsboro, OR · On-site

$50K - $60K/yr

Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the ... Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for ...

Ground EMT

Newport, OR · On-site

$19 - $25/hr

Life Flight Network is one of the most prominent not-for-profit air ambulance organizations. As the ... Be knowledgeable regarding all safety and risk management policies and procedures; be an agent for ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Job Summary As a customer service agent you are the first impression of a passengers airport ... Use airline computer systems to provide flight arrival and departure information, ticketing and ...

Airport Customer Service Agent - Full time

Eugene, OR · On-site

$15.75 - $21/hr

Airport Customer Service Agent Unifi Aviation, LLC is seeking individuals to join our growing team ... Flight Privileges: Offered after 30 days for employees and eligible family members! * Weekly pay ...

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Flight Agent information

What is a flight agent?

Flight agents, also known as airline ticket agents or reservation agents, assist customers with booking flights, changing reservations, and providing information about flight schedules, fares, and travel policies. They work for airlines, travel agencies, or online booking platforms, handling inquiries by phone, online, or in person. Flight agents help ensure travelers have a smooth booking experience and often assist with special requests, such as seat assignments or baggage information. Their role requires excellent customer service, attention to detail, and knowledge of airline systems and regulations.

What are the key skills and qualifications needed to thrive as a flight agent?

To thrive as a Flight Agent, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with airline reservation systems (such as Sabre or Amadeus), ticketing software, and airport security protocols is commonly required. Excellent communication, problem-solving, and stress management skills help Flight Agents handle diverse passenger needs and unexpected travel issues. These skills ensure efficient operations, high customer satisfaction, and compliance with airline and regulatory standards.

How do flight agents typically handle high-pressure situations, such as flight delays or overbooked flights?

Flight Agents frequently encounter high-pressure situations like last-minute schedule changes, flight delays, and overbooked flights. In these moments, they are expected to remain calm, communicate clearly with passengers, and offer solutions such as rebooking options or compensation in line with airline policies. Strong problem-solving skills and the ability to empathize with frustrated travelers are essential. Teamwork is also key, as Flight Agents often coordinate with gate staff, supervisors, and airline operations to resolve issues efficiently.

What is the difference between Flight Agent vs Ticketing Agent?

AspectFlight AgentTicketing Agent
CredentialsCustomer service skills, airline-specific trainingCustomer service skills, reservation system training
Work EnvironmentAirports, airline offices, travel agenciesTravel agencies, airline offices, call centers
Employer & IndustryAirlines, airportsTravel agencies, airlines
Primary RoleAssist passengers with flight bookings, check-ins, and customer serviceHandle ticket reservations, issue tickets, manage bookings

While both Flight Agents and Ticketing Agents work in the travel industry and handle reservations, Flight Agents focus more on passenger assistance at airports and airline services, whereas Ticketing Agents primarily manage reservations and ticketing through travel agencies or airline systems. The roles often overlap but differ in their primary responsibilities and work settings.

What are popular job titles related to Flight Agent jobs in Oregon?

For Flight Agent jobs in Oregon, the most frequently searched job titles are:

Infographic showing various Flight Agent job openings in Oregon as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Full-time, Part-time

Medical, Retirement

Posted 11 days ago


Worldwide Flight Services rating

5.7

Company rating: 5.7 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

52nd of 66 rated aviation services


Job description

About WFS

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?

Job Summary

The work of AMPW Office Agent Cargo includes computer data entry; prepares all flight documents; interfaces with U.S. Customs; prepares all import and export documentation, and accepts/distributes cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.  Complies lists of customers for use as sales leads.  Solicits orders or talks with customers to complete sales.  Quotes prices and terms and prepares sales contracts for orders obtained.  Estimates date of delivery to customer, based on knowledge of company's delivery schedules.  Moves cargo up to 70lbs.  Comply with WFS site security procedures for assigned warehouse and other operations.  Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.

Responsibilities
  • Ability to drive all cargo handling equipment.
  • Retrieve import/deliver export documents to and from aircraft.
  • Reports to work on a regular and timely basis.
Minimum Requirements
  • HS Diploma, GED or Equivalent.
  • Must be at least 18 years of age if position requires driving cargo handling equipment.
  • Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service road.

**This job is covered by a collective bargaining agreement of the AMPW union, a labor union, which requires joining the AMPW and paying union dues.**    

Preferred Skills
  • Ability to learn PC skills and apply knowledge.
  • Ability to read, write, fluently speak and understand the English language.
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.
Physical Requirements/Working Conditions
  • Ability to lift up to 70 lbs.
  • Ability to handle the stress of a fast-paced eight-hour shift.
Perks & Benefits
  • Want your pay in advance?  Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition?  On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care?   Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life?  Wellness Programs offered to all employees!
  • Want to invest in your future?  401k program offered!
  • Looking to grow and have a career with us?  Opportunity for Internal Mobility and transfers available!

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.


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