Flexible Remote Insurance Verification Jobs in Florida

We are seeking an experienced Patient Assistance Counselor III to support patients who are uninsured, underinsured, have limited benefit coverage, or face high out-of-pocket prescription and medical expenses. In this role, you will provide exceptional customer service while assisting patients and healthcare providers through patient assistance program processes, insurance investigations, financial assessments, and application reviews.

The ideal candidate will bring strong insurance verification experience, a customer-focused mindset, and the ability to navigate complex patient situations with empathy and professionalism.

• Review and process patient assistance applications and supporting documentation.
• Conduct insurance investigations and verify patient coverage details.
• Assess patient financial information to determine program eligibility.
• Communicate application outcomes and status updates to patients and healthcare providers.
• Deliver high-quality customer service through inbound and outbound phone interactions.
• Respond to patient inquiries regarding coverage, eligibility, and program requirements.
• Maintain accurate records and documentation in internal systems.
• Ensure compliance with HIPAA and all applicable privacy regulations.
• Meet productivity, quality, and service-level expectations.

• High school diploma or equivalent.
• 5+ years of insurance verification experience.
• 5+ years of call center experience.
• Strong verbal and written communication skills.
• Ability to manage multiple systems and prioritize tasks effectively.
• Excellent attention to detail and organizational skills.
• Demonstrated ability to handle sensitive patient information confidentially.
• Strong customer service and problem-solving abilities.
• High level of empathy and professionalism when assisting patients.

Job Type & Location

This is a Contract position based out of Tampa, FL.

The pay range for this position is $23.80 - $23.80/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.