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Flexible Home Inbound Call Center Jobs in Springfield, OH

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... Ability to work flexible hours, including evenings and weekends, as well as overtime. * Thrives ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Description Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time ... Ability to work flexible hours, including evenings and weekends, as well as overtime. * Thrives ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Description Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time ... Ability to work flexible hours, including evenings and weekends, as well as overtime. * Thrives ...

Kelly Services

Call Center Representative

Troy, OH

$19/hr

Assisting dealerships by answering inbound phone calls regarding automotive parts questions ... Bring at least 2 years of customer service or call center experience (preferred). * Possess strong ...

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All JobsHome Inbound Call Center JobsFlexible Home Inbound Call Center JobsFlexible Home Inbound Call Center Jobs in Springfield, OH

Flexible Home Inbound Call Center information

See Springfield, OH salary details

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How much do flexible home inbound call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for flexible home inbound call center in Springfield, OH is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.44 per hour, depending on experience, location, and employer.

What is a flexible home inbound call center?

A Flexible Home Inbound Call Center job involves answering phone calls from customers on behalf of a company, but the work is done remotely from your own home. These jobs typically focus on handling customer inquiries, providing information, resolving issues, and sometimes assisting with sales or technical support. The 'flexible' aspect means you can often choose your own working hours or shifts, making it ideal for those needing a non-traditional schedule. Employers usually provide the necessary training and sometimes the required software or equipment. This role requires strong communication skills, a quiet workspace, and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a flexible home inbound call center agent?

To thrive as a Flexible Home Inbound Call Center Agent, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Standout candidates demonstrate patience, adaptability, and professionalism, especially when handling diverse customer needs remotely. These skills ensure efficient, high-quality customer service and maintain the company's reputation while working from home.

What are some common challenges faced by employees in a flexible home inbound call center role, and how can they be managed?

Working in a Flexible Home Inbound Call Center can present challenges such as maintaining focus amid home distractions, managing fluctuating call volumes, and ensuring consistent communication with remote supervisors and teammates. Setting up a dedicated, quiet workspace and establishing a regular routine can help minimize distractions. Utilizing company-provided communication tools and participating in team meetings will keep you connected and supported. Proactively managing your schedule and seeking feedback can also help you adapt and thrive in this flexible environment.

What is the difference between Flexible Home Inbound Call Center vs Customer Service Representative?

AspectFlexible Home Inbound Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based setting with flexible hoursTypically office-based or remote, depending on employer
Industry UsageCommon in call centers across various industriesUsed across retail, telecom, and service sectors
Job FocusHandling inbound calls, customer inquiries, supportAssisting customers, resolving issues, providing information

The Flexible Home Inbound Call Center role emphasizes remote work with flexible hours, primarily focusing on inbound customer support. Customer Service Representatives may work in similar environments but can also be office-based, with a broader scope of customer interaction. Both roles require similar credentials and are prevalent across industries, but the flexible, home-based nature distinguishes the Flexible Home Inbound Call Center position.

What are the most commonly searched types of Home Inbound Call Center jobs in Springfield, OH?

The most popular types of Home Inbound Call Center jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Flexible Home Inbound Call Center jobs?

Cities near Springfield, OH with the most Flexible Home Inbound Call Center job openings:

Flexible Home Inbound Call Center jobs near you

Call Center Customer Service Rep

Five Star Home Services

Xenia, OH • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Five Star Home Services is a family-owned residential HVAC, Plumbing, and Electrical company that has served Ohio communities for more than 50 years.
Our mission is simple: WE SERVE THOSE IN NEED.
That commitment extends beyond our customers. Through our Profit on Purpose program, Five Star donates 10% of our profits back to the communities we serve, including significant support for individuals and families impacted by addiction and recovery.
We're looking for experienced tradespeople who want to do great work, take care of customers, and build a career with a company that invests in its people and its communities.
Join Our high-performing team as a Call Center Representative! At Five Star Home Services, we don't settle for average-we aim higher, push harder, and master our craft. What We're Looking For:
  • Weekend and Evening Availability: Flexibility is key.
  • Drive to Excel: We value hard-working, results-oriented professionals.
  • Passion for Excellence: Show up ready to win and make an impact.
  • Integrity and Ownership: Do what's right, always.

What You'll Do:
  • Handle all inbound and outbound calls with professionalism and urgency.
  • Drive sales, follow up on leads, and manage customer correspondence.
  • Assist with scheduling, booking services, and supporting various company initiatives.
  • Navigate multiple screens and programs while maintaining a seamless customer experience.
  • Ensure accurate data entry and provide solutions in a fast-paced environment.

What You Bring:
  • A bold attitude and a commitment to delivering results.
  • Proficiency on the computer with strong typing skills and the ability to multitask across various platforms.
  • Excellent communication skills with a passion for customer service.
  • Energy, enthusiasm, and dedication to meeting and exceeding goals.
  • A competitive mindset that thrives on challenges and success.

What We Offer:
  • $17-$23/hour contingent on experience
  • Weekly pay
  • Medical, Dental, Vision Insurance after 90 days
  • Company Health Savings Account (HSA) contributions with HDHP enrollment
  • 401(k) with up to 4% company match
  • Paid Time Off + 6 Paid Holidays
  • Choose Your Five Star Benefit: Select a Five Star Home Services Home Maintenance Plan for your home (or a direct relative's home if you're not a homeowner) OR receive $150 in Five Star Company Store credits each quarter
  • Company-Paid Benefits: Short-Term Disability, Long-Term Disability, $25,000 Life Insurance, Maternity & Paternity Pay, and Employee Assistance Program!
  • Additional Voluntary Benefits: Accident, Critical Illness, Voluntary Life, Norton LifeLock & Spot Pet Insurance

If you're driven, passionate, and ready to own your future, we want YOU on our team. Apply now to be part of our unstoppable journey!
The pay range for this role is:
17 - 23 USD per hour (Support Ops - Dayton)

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