ZipRecruiter

Log In

1

Flexible Home Inbound Call Center Jobs in Rohnert Park, CA

John Owens Services Inc

Call Center CSR

Petaluma, CA · On-site

$20 - $30/hr

Previous customer service or call center experience preferred * Experience scheduling appointments ... home service company is a plus * Comfortable making both inbound and outbound calls * Friendly ...

John Owens Services

Call Center CSR

Petaluma, CA · On-site

$20 - $30/hr

Previous customer service or call center experience preferred * Experience scheduling appointments ... home service company is a plus * Comfortable making both inbound and outbound calls * Friendly ...

John Owens Services Inc

Call Center CSR

Petaluma, CA · On-site

$25 - $30/hr

Previous customer service or call center experience preferred * Experience scheduling appointments ... home service company is a plus * Comfortable making both inbound and outbound calls * Friendly ...

John Owens Services Inc

Call Center CSR

Petaluma, CA · On-site

$20 - $30/hr

Previous customer service or call center experience preferred * Experience scheduling appointments ... home service company is a plus * Comfortable making both inbound and outbound calls * Friendly ...

Independent Living Systems

Contact Center Agent

Napa, CA · On-site

$17 - $23/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Ability to work flexible hours to accommodate contact center shifts. * Strong interpersonal and ...

Independent Living Systems

Contact Center Agent

Napa, CA · On-site

$17 - $23/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Ability to work flexible hours to accommodate contact center shifts. * Strong interpersonal and ...

Independent Living Systems LLC

Contact Center Agent

Napa, CA · On-site

$21.25 - $28.50/hr

Familiarity with inbound and outbound customer service processes and phone systems. * Basic ... Ability to work flexible hours to accommodate contact center shifts. * Strong interpersonal and ...

next page

Showing results 1-20

All JobsHome Inbound Call Center JobsFlexible Home Inbound Call Center JobsFlexible Home Inbound Call Center Jobs in Rohnert Park, CA

Flexible Home Inbound Call Center information

See Rohnert Park, CA salary details

$14

$19

$25

How much do flexible home inbound call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for flexible home inbound call center in Rohnert Park, CA is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $20.24 per hour, depending on experience, location, and employer.

What is a flexible home inbound call center?

A Flexible Home Inbound Call Center job involves answering phone calls from customers on behalf of a company, but the work is done remotely from your own home. These jobs typically focus on handling customer inquiries, providing information, resolving issues, and sometimes assisting with sales or technical support. The 'flexible' aspect means you can often choose your own working hours or shifts, making it ideal for those needing a non-traditional schedule. Employers usually provide the necessary training and sometimes the required software or equipment. This role requires strong communication skills, a quiet workspace, and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a flexible home inbound call center agent?

To thrive as a Flexible Home Inbound Call Center Agent, you generally need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Standout candidates demonstrate patience, adaptability, and professionalism, especially when handling diverse customer needs remotely. These skills ensure efficient, high-quality customer service and maintain the company's reputation while working from home.

What are some common challenges faced by employees in a flexible home inbound call center role, and how can they be managed?

Working in a Flexible Home Inbound Call Center can present challenges such as maintaining focus amid home distractions, managing fluctuating call volumes, and ensuring consistent communication with remote supervisors and teammates. Setting up a dedicated, quiet workspace and establishing a regular routine can help minimize distractions. Utilizing company-provided communication tools and participating in team meetings will keep you connected and supported. Proactively managing your schedule and seeking feedback can also help you adapt and thrive in this flexible environment.

What is the difference between Flexible Home Inbound Call Center vs Customer Service Representative?

AspectFlexible Home Inbound Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, home-based setting with flexible hoursTypically office-based or remote, depending on employer
Industry UsageCommon in call centers across various industriesUsed across retail, telecom, and service sectors
Job FocusHandling inbound calls, customer inquiries, supportAssisting customers, resolving issues, providing information

The Flexible Home Inbound Call Center role emphasizes remote work with flexible hours, primarily focusing on inbound customer support. Customer Service Representatives may work in similar environments but can also be office-based, with a broader scope of customer interaction. Both roles require similar credentials and are prevalent across industries, but the flexible, home-based nature distinguishes the Flexible Home Inbound Call Center position.

What cities near Rohnert Park, CA are hiring for Flexible Home Inbound Call Center jobs?

Cities near Rohnert Park, CA with the most Flexible Home Inbound Call Center job openings:

Flexible Home Inbound Call Center jobs near you

Call Center CSR

Petaluma, CA • On-site

John Owens Services Inc
Personal Services • 51 - 200 employees
Learn more about John Owens Services Incexternal

$20 - $30/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

John Owens Services, Inc. is looking for a friendly, dependable, and motivated Customer Service Representative to join our call center team in Petaluma.
We are a well-established residential HVAC, plumbing, drain cleaning, hydronic, and electrical service company. Our CSRs are often the first point of contact for our customers, so we are looking for someone who can provide excellent service, communicate clearly, and confidently schedule appointments.
What You'll Do

  • Answer incoming customer calls in a professional and welcoming manner
  • Schedule service, maintenance, diagnostic, and estimate appointments
  • Ask the right questions to understand the customer's needs
  • Accurately enter customer and appointment information into our scheduling system
  • Make outbound calls to existing customers for maintenance reminders, estimate follow-up, and re-engagement
  • Respond to voicemails, emails, web leads, and other customer requests
  • Confirm upcoming appointments and update customer information
  • Collect payments and assist with basic office and administrative tasks
  • Communicate closely with dispatchers, technicians, and other office staff
  • Follow company procedures while maintaining a positive customer experience
  • Expectations for inbound calls is minimum 20-30 calls and a minimum of 20- 30 outbound calls. (Will vary daily)
What We're Looking For
  • Previous customer service or call center experience preferred
  • Experience scheduling appointments or working in a home service company is a plus
  • Comfortable making both inbound and outbound calls
  • Friendly, confident, and professional phone presence
  • Strong communication and listening skills
  • Ability to remain calm and helpful with frustrated customers
  • Organized and able to manage multiple tasks
  • Reliable attendance and punctuality
  • Comfortable working with computers, email, and scheduling software
  • Motivated by goals and willing to accept coaching and feedback
  • Able to work independently while contributing to a team environment
Schedule & Compensation
  • Full-time position
  • Monday through Friday
  • Office hours are between 7:30 a.m. and 5:30 p.m.
  • In-office position in Petaluma, California
  • $20-$30 hourly DOE
  • Health insurance options
  • Dental, vision, and life insurance
  • Paid holidays
  • Vacation accrual
  • 401(k) eligibility with company match after the required waiting period
  • Training and opportunities for professional growth

If you enjoy helping people, working toward measurable goals, and being part of a supportive team, we encourage you to apply.

Apply