ITSM Specialist
Indianapolis, IN · On-site
... flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving ... Familiarity with SDLC, Agile, and DevOps methodologies * Familiarity with enterprise release ...
ITSM Specialist
Indianapolis, IN · On-site
... flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving ... Familiarity with SDLC, Agile, and DevOps methodologies * Familiarity with enterprise release ...
Flexible Elastic Engineer information
What is a flexible elastic engineer?
A Flexible Elastic Engineer is a professional who specializes in designing, developing, and maintaining systems or materials that possess flexibility and elasticity. This role often involves working with advanced polymers, software infrastructures, or cloud platforms that require scalable and adaptive solutions. Flexible Elastic Engineers may work in fields such as materials science, manufacturing, or IT, focusing on creating products or systems that can expand, contract, or adapt to various conditions while maintaining performance. Their work is crucial in industries where adaptability and durability are key.
What are the key skills and qualifications needed to thrive as a flexible elastic engineer?
To thrive as a Flexible Elastic Engineer, you generally need a solid background in materials science or mechanical engineering, with expertise in elastomers, polymers, and flexible materials. Familiarity with CAD software, finite element analysis (FEA) tools, and relevant industry certifications like Six Sigma or ISO standards is typical. Strong problem-solving abilities, teamwork, and effective communication are crucial soft skills in this role. These competencies ensure innovative product design, reliable testing, and successful collaboration in developing flexible, high-performance materials.
What are some common challenges flexible elastic engineers face when integrating elastic technologies into existing systems?
Flexible Elastic Engineers often encounter challenges when integrating elastic technologies—such as Elasticsearch or cloud-native elastic solutions—into legacy systems. These challenges may include ensuring data consistency, minimizing downtime during migrations, and optimizing performance for scalability. Additionally, engineers must collaborate closely with cross-functional teams to align elastic solutions with business requirements while maintaining security and compliance standards. Staying current with rapidly evolving elastic technologies also demands continuous learning and adaptability.
What is the difference between Flexible Elastic Engineer vs Cloud Infrastructure Engineer?
| Aspect | Flexible Elastic Engineer | Cloud Infrastructure Engineer |
|---|---|---|
| Credentials | Typically requires cloud certifications (AWS, Azure), scripting skills | Similar certifications, focus on cloud platforms and infrastructure |
| Work Environment | Dynamic, project-based, often remote or hybrid | Data centers, cloud platforms, enterprise environments |
| Industry Usage | Tech, SaaS, startups, cloud service providers | Large enterprises, cloud service providers, IT firms |
The Flexible Elastic Engineer and Cloud Infrastructure Engineer roles share many credentials and work environments, focusing on cloud platforms and infrastructure. However, the Flexible Elastic Engineer emphasizes adaptability and dynamic resource management, often in flexible or remote settings, while the Cloud Infrastructure Engineer concentrates on designing and maintaining cloud systems within enterprise environments.
What are the most commonly searched types of Elastic Engineer jobs in Indiana?
The most popular types of Elastic Engineer jobs in Indiana are:
What cities in Indiana are hiring for Flexible Elastic Engineer jobs?
Cities in Indiana with the most Flexible Elastic Engineer job openings:
ITSM Specialist
Indianapolis, IN • On-site
defi AUTO LLC
Full-time
Posted 8 days ago
Job description
It’s an exciting time to join defi!!
defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company’s comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled processing services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers ever-evolving needs.
Job Overview: ITSM Specialist
The ITSM Specialist plays a critical role in supporting and coordinating the software development lifecycle through core IT service management functions—namely change, release, incident, and problem management. This role ensures seamless production deployments by guiding releases through build, test, and deployment phases, while proactively identifying and mitigating release risks.
In collaboration with internal teams and clients, the ITSM Specialist helps maintain a stable production environment. The role also supports IT Operations Management (ITOM) initiatives by enhancing monitoring capabilities, implementing automation, and streamlining operational workflows.
Key responsibilities include:
- Review change records to ensure compliance with change management policies
- Support release planning and coordinate Go-Live activities
- Communicate release status and issues to stakeholders
- Oversee the deployment of software releases to production
- Support release calls and post status updates during deployment windows
- Facilitate release scorecards aimed at driving continuous improvement
- Maintain release metrics and audit documentation
- Monitor, triage, and resolve incidents, ensuring minimal impact on business operations and compliance with client service-level agreements (SLAs)
- Oversee batch job execution, ensuring timely and accurate processing
- Troubleshoot and resolve failed batch jobs in collaboration with internal teams
- Deliver timely and accurate updates to clients and executive stakeholders during incidents or high-impact events
- Support root cause analysis (RCA) and implement corrective actions to prevent recurrence
- Maintain detailed incident documentation, reporting, and escalation procedures
- Participate in an on-call rotation to provide after-hours support for critical systems
- Strong problem solving skills and ability to troubleshoot and support software and hardware
Qualifications & Skills:
Required:
- Strong knowledge of ITSM frameworks such as ITIL
- Strong communication, problem-solving, and organizational skills
- Familiarity with SDLC, Agile, and DevOps methodologies
- Familiarity with enterprise release frameworks and change control
- Experience with release automation tools and cross-functional coordination
- Ability to analyze logs and troubleshoot technical issues under pressure
- Ability to manage competing priorities in a fast-paced environment while maintaining a high level of service quality
- Familiarity with Active Directory and Microsoft Administration
- Willingness to participate in an on-call rotation for after-hours support
Preferred:
- Bachelor’s degree in information technology, Computer Science, or a related field
- Experience in process automation and system monitoring tools
- Familiarity with ServiceNow
- Familiarity with cloud-based IT operations and monitoring solutions (i.e. Elastic, Datadog, Power BI etc.)
Affirmative Action/EEO statement:
defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.