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NYL - DFW

Sales Manager - Fast Track

Frisco, TX · On-site

At NYL - DFW, you'll empower and motivate your team to achieve ambitious sales targets, fostering ... We're committed to your professional development, offering flexible working hours and competitive ...

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Airline Account Manager For Prestigious International Airline in DFW Airport

Hallmark Aviation Services

Dallas, TX • On-site

Full-time

Re-posted 10 days ago

Hallmark Aviation Services rating

5.9

Company rating: 5.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

46th of 68 rated aviation services

Job description

Hallmark Aviation is seeking a professional Airline Account Manager for a Prestigious International Airline for our Dallas/Fort Worth, TX (DFW) Location.

The Business Manager leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards. 
   
DEPARTMENT: Dallas/Fort Worth, TX (DFW)


REQUIREMENTS AND SKILLS NEEDED:
 Proven LEADERSHIP abilities and ORGANIZATIONAL skills
 Excellent interpersonal, coaching and counseling skills
 Understand that staff development is a leader’s responsibility
 Self-driven focus on Customer and Client satisfaction
 Ability to excel under pressure of meeting extreme deadlines
 Able to communicate effectively, both verbally and in writing
 Experienced in planning a roster and monitoring work schedules
 Able to solve daily problems and make quick decisions within the operation
 5 Yrs Airline Experience preferred: Minimum 4 yrs Airline Supervisor Experience preferred
 Flexible and able to promote positive attitudes from subordinates
 Computer Software (Word & Excel), typing, and ticketing experience
 Able to work varied hours


SPECIFIC DUTIES INCLUDE:
 Provide hands-on supervision of the staff and delegate workload
 Provide direct customer relations support
 Ensure that account operates according to schedule and service level agreements
 Recruit, interview, and hire staff
 Oversee the long-term analysis of manpower needs, groom potential leaders
 Ensure cross training as well as provide new and refresher training for staff members
 Manage attendance records and ensure appropriate shift coverage
 Handle discipline and motivation issues
 Process promotion, demotion and termination paperwork
 Enforce safety, security, and grooming standards
 Administer performance reward programs
 Control the budget for labor costs and allocation
     
     
    Essential Requirements:
        PREVIOUS AIRLINE EXPERIENCE
        At least 18yrs old, with a High School Diploma or G.E.D.
        English required
        Basic Math Skills: Adding, Subtracting, Division, and Multiplying
        Computer Literate
        Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance.  
        Reading & comprehension of reference materials, instructions, policies & procedures

     Valid US work authorization
        Professional demeanor and exceptional presentation
        Flexible schedule & availability
        Background Check, Fingerprinting required
        Drug Screen required on day of hire


Required Skills

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Required Experience

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What Hallmark Aviation Services employees say

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Get the full story on Breakroom

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About Hallmark Aviation Services

Sourced by ZipRecruiter

Grow a profitable Customer Service company Airlines and Airports love to contract and where People love to work. Hallmark has several key principles of success that drive our Company Culture. These principles keep us focused so that we consistently deliver Peace of Mind to you. Hallmark Aviation Services recognized as the emerging leader in above the wing ground handling services takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to our Clients, their Customers, our 2500+ Employees, and our Community. Our experienced Management team with over 100 years of combined service is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. These Principles will guide us to even Greater Achievements in the coming years.

Industry

Transportation and warehousing

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

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