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Flexible Client Systems Analyst Jobs (NOW HIRING)

GBMC HealthCare is seeking a Client Systems Analyst to provide desktop and client hardware, software, and system support for enterprise users. The role involves resolving complex client support ...

The IT Client Systems Analyst is responsible for providing desktop and other client hardware, software and system support for enterprise users of IT systems. At this level, support calls may be ...

The IT Client Systems Analyst is responsible for providing desktop and other client hardware, software and system support for enterprise users of IT systems. At this level, support calls may be ...

Hi Friends, Hope you are doing great, I have an urgent requirement from one of my esteem client, I ... Business Systems Analyst Primary Location - Chicago's North suburbs Duration: Long Term Consultant ...

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Flexible Client Systems Analyst information

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How much do flexible client systems analyst jobs pay per year?

As of May 29, 2026, the average yearly pay for flexible client systems analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Flexible Client Systems Analyst jobs? Cities with the most Flexible Client Systems Analyst job openings:
What are the most commonly searched types of Client Systems Analyst jobs? The most popular types of Client Systems Analyst jobs are:
What states have the most Flexible Client Systems Analyst jobs? States with the most job openings for Flexible Client Systems Analyst jobs include:
Client Systems Analyst

Client Systems Analyst

GBMC HealthCare

Baltimore, MD • On-site

Full-time

Posted 7 days ago


Job description

Job Summary:
GBMC HealthCare is seeking a Client Systems Analyst to provide desktop and client hardware, software, and system support for enterprise users. The role involves resolving complex client support requests, managing escalated support tickets, and ensuring compliance with service level agreements while maintaining a high level of customer service.
Responsibilities:
• Administers client support systems and hardware; Maintains existing systems and designs and implements new systems.
• Provides education, training and mentoring for Service Desk staff
• Responsible for developing solutions for complex client support needs
• Customer service focus, responsible for ensuring ticket SLAs compliance and escalation needs
• Resolves escalated Service Desk and Client System support tickets and provides Service Desk escalation support that is not resolvable at the tier I, II or III levels
• Provides IT project implementation support for client systems as required
• Evaluates customer needs and makes technical recommendations that comply with current enterprise IT standards and technical guidelines
• Develops and maintains support documentation for client systems
• Administers and develops enterprise client system standards and support implements deployed support process
• Administers and develops enterprise client system standards and support implements deployed support process
• Administers software and hardware inventory management system
• Installs, upgrades and maintains hardware and software for client systems: operating system, drivers, patches and other application components for client platforms
• Assists in testing and evaluating new or proposed software programs and hardware platforms
• Provides On Call support, 24x7 and escalated support as needed; provides Service Desk phone staffing support as needed
Qualifications:
Required:
• Bachelor’s degree or equivalent and/or IS industry certifications
• 2 years of experience with IT support
• Proficiency with Windows in a networked environment
• Proficiency with client hardware including desktop, laptop and mobile device support
• Knowledge of enterprise systems and customer support
• Strong communication, documentation and problem-solving skills
• Demonstrated proficiency with incident management
• Knowledge and understanding of patient and workforce safety as it relates to job duties
• Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable
Preferred:
• CompTIA A+, ITIL, MCDST, HDI, MCPID, Citrix Xen App/Desktop, PMI/PMP or other IT certifications
• Healthcare IT experience is beneficial
• Knowledge of SCCM, GPO, Citrix, AD and advanced client systems
Company:
GBMC HealthCare, Inc. Founded in 1960, the company is headquartered in Baltimore, USA, with a team of 1001-5000 employees. The company is currently Late Stage.