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Flex Remote Call Monitoring Jobs in Illinois (NOW HIRING)

Staff Site Reliability Engineer

Chicago, IL ยท On-site +1

$160K - $210K/yr

Design reliable monitoring and alerting systems with Product and QA teams, establishing and ... flex remote days annually * 5 Company Wide Office-Optional weeks tied to major holidays

GRC Analyst

Chicago, IL ยท On-site +1

$130K - $145K/yr

Build and maintain automation for continuous control monitoring, evidence collection, and audit ... flex remote days annually * 5 Company Wide Office-Optional weeks tied to major holidays

Call Center Foreman - CHC PT

Chicago, IL ยท On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

This position if full time working a flex schedule. Monday - Friday- shifts will vary between 8a ... Answering the telephone and accepting a referring call * Obtain all initial state licensure ...

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Flex Remote Call Monitoring information

What cities in Illinois are hiring for Flex Remote Call Monitoring jobs?

Cities in Illinois with the most Flex Remote Call Monitoring job openings:

Infographic showing various Flex Remote Call Monitoring job openings in Illinois as of June 2026, with employment types broken down into 1% Locum Tenens, 86% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 37% Physical, 4% Hybrid, and 59% Remote job distribution.

Staff Site Reliability Engineer

Chicago, IL โ€ข On-site, Remote

$160K - $210K/yr

Full-time

Retirement, PTO

Posted 22 days ago


Key responsibilities

  • Ensure the availability, performance, and scalability of trading systems by deploying and managing services on Kubernetes.

  • Analyze, troubleshoot, and remediate production issues to maintain system uptime and performance.

  • Build and automate monitoring, alerting, and deployment tools, and collaborate with cross-functional teams to meet reliability and security standards.


Job description

What you'll do:

Join our Platform Engineering team, where you'll ensure the availability, performance, and scalability of the trading systems that power NinjaTrader. You'll deploy single- and multi-cluster services to Kubernetes, partnering with Product Engineering and Technical Operations to strengthen monitoring, reduce operational toil, and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership, you'll help maintain 99.95% uptime and high performance across the trading platform.

In this role you will:

  • Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
  • Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
  • Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
  • Perform initial root cause analysis and remediation of production incidents
  • Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
  • Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
  • Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
  • Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
  • Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

What you'll need:

  • 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
  • Expertise with Kubernetes, Docker, and container orchestration
  • Hands-on experience with CI/CD tools (GitHub Actions or equivalent)
  • Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
  • Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
  • Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
  • Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

Bonus points for:

  • Trading industry experience
  • Contributions to open-source projects

Compensation:

The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate ofย 23 days per yearย plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 5 Company Wide Office-Optional weeks tied to major holidays