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Flex Remote Call Monitoring Jobs in Chicago, IL (NOW HIRING)

NinjaTrader

Staff Site Reliability Engineer

Chicago, IL · On-site +1

$160K - $210K/yr

Design reliable monitoring and alerting systems with Product and QA teams, establishing and ... flex remote days annually * 5 Company Wide Office-Optional weeks tied to major holidays

NinjaTrader

Director of Web, Marketing

Chicago, IL · On-site +1

$130K - $180K/yr

Monitor and own site health. Proactively identify technical issues, track Core Web Vitals, and ... flex remote days annually * Company Wide Office-Optional weeks tied to major holidays

NinjaTrader

GRC Analyst

Chicago, IL · On-site +1

$130K - $145K/yr

Build and maintain automation for continuous control monitoring, evidence collection, and audit ... flex remote days annually * 5 Company Wide Office-Optional weeks tied to major holidays

InterPark

Call Center Foreman - CHC PT

Chicago, IL · On-site +1

$17.85/hr

Call Center Foreman position answers calls from a centralized remote monitoring location for several parking markets and provides a high level of service to all customers, managers and peers by ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Dual monitors required (1920×1080), USB headset required, webcam required. * Review the Liveops ...

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How much do flex remote call monitoring jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for flex remote call monitoring in Chicago, IL is $47.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $74.28 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Remote Call Monitoring jobs in Chicago, IL?

The most popular types of Remote Call Monitoring jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Flex Remote Call Monitoring jobs?

Cities near Chicago, IL with the most Flex Remote Call Monitoring job openings:

Flex Remote Call Monitoring jobs near you
Infographic showing various Flex Remote Call Monitoring job openings in Chicago, IL as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $97,952 per year, or $47.1 per hour.

Staff Site Reliability Engineer

NinjaTrader

Chicago, IL • On-site, Remote

$160K - $210K/yr

Full-time

Retirement, PTO

Posted 11 days ago

Job description

What you'll do:

Join our Platform Engineering team, where you'll ensure the availability, performance, and scalability of the trading systems that power NinjaTrader. You'll deploy single- and multi-cluster services to Kubernetes, partnering with Product Engineering and Technical Operations to strengthen monitoring, reduce operational toil, and keep our revenue-generating systems running for traders around the world. Working alongside technical leadership, you'll help maintain 99.95% uptime and high performance across the trading platform.

In this role you will:

  • Serve as the technical lead for the SRE function, setting technical direction and mentoring engineers across reliability initiatives
  • Analyze, troubleshoot, and remediate production issues with a systematic problem-solving approach to keep revenue-generating systems running
  • Participate in a weekly 12x7 on-call rotation, including weekend deployments and checkouts before markets open on Sundays
  • Perform initial root cause analysis and remediation of production incidents
  • Build tools that automate repetitive tasks, deployments, and incident responses with the goal of minimal human involvement
  • Design reliable monitoring and alerting systems with Product and QA teams, establishing and tracking SLIs/SLOs across web, mobile, desktop, and trading platforms
  • Leverage Infrastructure as Code tools like Terraform to automate provisioning, scaling, and management across all platforms
  • Collaborate with Product Engineering, Operations, and other cross-functional teams to deliver features on time while meeting scalability, security, and performance requirements
  • Implement security and compliance best practices (e.g., SOC 2, PCI DSS) throughout the software delivery lifecycle for web, mobile, and desktop deployments

What you'll need:

  • 8+ years of experience in DevOps, Site Reliability Engineering, or Platform Engineering roles
  • Expertise with Kubernetes, Docker, and container orchestration
  • Hands-on experience with CI/CD tools (GitHub Actions or equivalent)
  • Proficiency in programming languages (e.g., Python, Bash, or Go) and automation tools such as Ansible, Terraform, or Helm
  • Hands-on experience with AWS, GCP, or Azure, including in-depth knowledge of networking, security, and identity management in cloud environments
  • Knowledge of monitoring and observability tools such as Prometheus, Grafana, Datadog, or similar
  • Strong collaboration, communication, and leadership skills, with the ability to influence technical decisions across teams and mentor junior engineers

Bonus points for:

  • Trading industry experience
  • Contributions to open-source projects

Compensation:

The salary range for this role will be $160,000.00 - $210,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 5 Company Wide Office-Optional weeks tied to major holidays

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