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Flex Online Inbound Call Center Jobs in Romeoville, IL

ASCENSUS

Call Center Representative

Chicago, IL · Remote

$19/hr

The associate provides excellent customer service through phone calls, emails and/or online chat ... call center or customer service experience preferred * Ability and proficiency with Microsoft ...

New

NuMark Credit Union

Call Center Representative

Lemont, IL · On-site

$22.50 - $23.50/hr

As a Call Center Representative, you will act as one of our designated troubleshooters to assist ... Flex Spending Account, Accident Insurance Plans, Education Reimbursement for Bachelor or Master ...

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All JobsOnline Inbound Call Center JobsFlex Online Inbound Call Center JobsFlex Online Inbound Call Center Jobs in Romeoville, IL

Flex Online Inbound Call Center information

See Romeoville, IL salary details

$12

$17

$23

How much do flex online inbound call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for flex online inbound call center in Romeoville, IL is $17.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $18.61 per hour, depending on experience, location, and employer.

What is the difference between Flex Online Inbound Call Center vs Customer Service Representative?

AspectFlex Online Inbound Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, online, flexible hoursTypically office or remote, depending on employer
Industry UsageCommon in call centers, tech support, retailWidespread across various industries including retail, telecom, healthcare
Job FocusHandling inbound calls, customer inquiries, supportAssisting customers, resolving issues, providing information

The Flex Online Inbound Call Center and Customer Service Representative roles share similar credentials and work environments, often involving remote work and customer interaction. However, the call center role emphasizes handling inbound calls in a flexible, online setting, while Customer Service Representatives may work in various environments and handle a broader range of customer issues across industries.

What are the most commonly searched types of Online Inbound Call Center jobs in Romeoville, IL?

The most popular types of Online Inbound Call Center jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Flex Online Inbound Call Center jobs?

Cities near Romeoville, IL with the most Flex Online Inbound Call Center job openings:

Flex Online Inbound Call Center jobs near you

Customer Service Representative, Associate

Lawson Products

Chicago, IL • On-site

$21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed. 

We're looking for a motivated Customer Service Rep to provide excellent customer service to Lawson Products' sales reps, customers and internal teams.   

Our corporate headquarters is located in Chicago, IL. This position will be in the office on Tuesday, Wednesday and Thursday and work remotely on Monday and Friday. We offer a competitive benefits package that includes vision, dental, medical and retirement benefits, as well as a paid holiday and PTO package.    

Responsibilities:

  • Responds to a minimum of 40 calls per day in an inbound call center. 
  • Maintain a strong performance against established key performance indicators.
  • Input and modify customer orders in SAP system.
  • Provide status of orders, quotes, returns, product audits, credits and invoice rebill requests. 
  • Track order shipments and provide proof of delivery upon request.
  • Provide basic account balance information for account invoices due to payment. May be required to processes customer credit card payments.
  • Process document requests.
  • Process credit and debit memo requests that fall within department policy.
  • Answer common product questions as first line of response. 
  • Resolve transactional discrepancies and customer complaints.
  • Other duties as assigned.

Qualifications & Requirements:

  • High School Diploma or GED.
  • Minimum 1 year experience in an inbound call center, preferred.
  • Effective verbal and written communication skills.
  • Basic computer skills and the ability to navigate company internal and external websites. 
  • Microsoft Office knowledge including, but not limited to, Outlook, Word and Excel.
  • Basic maintenance, repair and operational (MRO) product knowledge is preferred.
  • SAP experience, a plus. 
  • Possesses entry-level problem solving skills.
  • Previous manufacturing/distribution and sales experience a plus.
  • Ability to maintain customer-focus and multi-task in a fast-paced environment. 
The hourly rate for this role is $21.50.

Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Apply