... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
... Amazon Flex brand and our customers. The ideal candidate is an exceptional communicator and ... This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe ...
Flex Amazon Japanese information
What are the most commonly searched types of Amazon Japanese jobs? The most popular types of Amazon Japanese jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 20 days ago
Amazon rating
7.4
Based on 6,817 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
The Flex Investigation & Offboarding (Flex I&O) team is looking for an Investigation Specialist II to join our team. In this role, you will lead comprehensive investigations into incidents involving our Flex Delivery Partners (DPs), ensuring fair and accurate outcomes that protect the Amazon Flex brand and our customers.
The ideal candidate is an exceptional communicator and creative problem-solver with a passion for uncovering the truth. You will conduct meticulous investigations, analyze complex data using multiple tools, and collaborate with cross-functional teams to deliver well-informed business decisions. Your expertise will be instrumental in maintaining the integrity of our investigations while ensuring compliance with established procedures and quality standards.
If you thrive in a fast-paced environment and are committed to upholding the highest standards of fairness and professionalism, we want you on our team. This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe, Arizona at PHX12.
Key job responsibilities
-Adjudicate Delivery Partner incidents, ensuring thoroughness and accuracy in all findings
-Provide well-informed business decisions based on investigative outcomes
-Exhibit excellent individual problem-solving and analytical skills to review and investigate cases
-Demonstrate technical competence and self-motivation, thriving in a fast-paced team environment with minimal supervision
-Display flexibility by working within different queues and providing support as needed for overtime, deep dives, mentoring, translations, and escalations
-Ensure compliance with established procedures and Service Level Agreements (SLAs) while achieving and maintaining high-quality and performance metrics
BASIC QUALIFICATIONS
- Do you speak, write, and read fluently in Japanese, and have the ability to take direction in English without the use of a translator?
- Do you have 1+ years of fraud/risk investigations experience?
PREFERRED QUALIFICATIONS
- Do you have experience handling customer escalations?
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, TEMPE - 18.00 - 31.00 USD hourly
USA, AZ, Tempe - 18.00 - 31.00 USD hourly
The ideal candidate is an exceptional communicator and creative problem-solver with a passion for uncovering the truth. You will conduct meticulous investigations, analyze complex data using multiple tools, and collaborate with cross-functional teams to deliver well-informed business decisions. Your expertise will be instrumental in maintaining the integrity of our investigations while ensuring compliance with established procedures and quality standards.
If you thrive in a fast-paced environment and are committed to upholding the highest standards of fairness and professionalism, we want you on our team. This role requires fluency, both written and verbal, in Japanese. This position is based in Tempe, Arizona at PHX12.
Key job responsibilities
-Adjudicate Delivery Partner incidents, ensuring thoroughness and accuracy in all findings
-Provide well-informed business decisions based on investigative outcomes
-Exhibit excellent individual problem-solving and analytical skills to review and investigate cases
-Demonstrate technical competence and self-motivation, thriving in a fast-paced team environment with minimal supervision
-Display flexibility by working within different queues and providing support as needed for overtime, deep dives, mentoring, translations, and escalations
-Ensure compliance with established procedures and Service Level Agreements (SLAs) while achieving and maintaining high-quality and performance metrics
BASIC QUALIFICATIONS
- Do you speak, write, and read fluently in Japanese, and have the ability to take direction in English without the use of a translator?
- Do you have 1+ years of fraud/risk investigations experience?
PREFERRED QUALIFICATIONS
- Do you have experience handling customer escalations?
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, TEMPE - 18.00 - 31.00 USD hourly
USA, AZ, Tempe - 18.00 - 31.00 USD hourly
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US