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Fixed Base Operator Jobs in Virginia (NOW HIRING)

Porter Dental & Braces - a Benevis company

$900/day

... our patient base) Focused procedures: Restorations, extractions, fixed/removables and Endo ... Office flow: average 10-12 operative patients and 20-25 hygiene patients * State insurance plans ...

JRP Energy

Sales

Norfolk, VA

JPR is headquartered in Ashland, VA with company vehicles operating in Atlanta, Baltimore ... Benefits Base salary plus commission -- with unlimited earning potential. Excellent benefits ...

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All JobsFixed Base Operator JobsFixed Base Operator Jobs in Virginia

Fixed Base Operator information

See Virginia salary details

$10

$22

$53

How much do fixed base operator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fixed base operator in Virginia is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.62 and $24.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Fixed Base Operators (FBOs) and how can new hires best prepare for them?

Fixed Base Operators often face challenges related to managing high volumes of incoming and outgoing aircraft, coordinating with multiple service providers, and ensuring compliance with strict safety and regulatory standards. New hires can best prepare by developing strong organizational skills, being proactive in communication, and staying updated on aviation protocols. It's also helpful to become familiar with customer service best practices, as FBOs frequently interact with pilots, crew, and passengers. Adapting to a fast-paced environment and being ready to respond to changing priorities will contribute to success in this role.

What are the key skills and qualifications needed to thrive as a Fixed Base Operator (FBO), and why are they important?

To thrive as a Fixed Base Operator, you need strong knowledge of aviation operations, customer service, and basic business management, often supported by relevant experience or an aviation-related degree. Familiarity with fuel management systems, airport security protocols, and scheduling software is typically required. Exceptional communication, organizational skills, and problem-solving abilities help ensure smooth interactions with pilots, crew, and passengers. These skills are crucial for maintaining operational efficiency, safety, and high service standards in a dynamic airport environment.

What is a Fixed Base Operator (FBO)?

A Fixed Base Operator (FBO) is a commercial business granted the right by an airport to operate on the airport and provide aviation services such as fueling, hangaring, tie-down and parking, aircraft rental, maintenance, and flight instruction. FBOs are essential service providers for general aviation, offering support and amenities to both pilots and passengers. They often serve as the main point of contact for private and non-commercial aircraft operations at an airport.

What is the difference between Fixed Base Operator vs Aircraft Maintenance Technician?

AspectFixed Base OperatorAircraft Maintenance Technician
CertificationsFAA certifications, such as FBO-specific trainingFAA Airframe and Powerplant (A&P) certification
Work EnvironmentAirport ground services, customer service, fueling, hangar managementAircraft repair, inspection, maintenance in hangars or repair stations
Employer & Industry UsagePrivate airports, charter companies, FBO service providersAircraft repair stations, airlines, private operators

Fixed Base Operators primarily focus on ground services, fueling, and customer support at airports, while Aircraft Maintenance Technicians specialize in aircraft repair and maintenance. Both roles require FAA certifications and work within the aviation industry, but their daily tasks and work environments differ significantly.

What are popular job titles related to Fixed Base Operator jobs in Virginia? For Fixed Base Operator jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Fixed Base Operator jobs in Virginia look for? The top searched job categories for Fixed Base Operator jobs in Virginia are:
What cities in Virginia are hiring for Fixed Base Operator jobs? Cities in Virginia with the most Fixed Base Operator job openings:
Fixed Base Operator jobs near you
Infographic showing various Fixed Base Operator job openings in Virginia as of June 2026, with employment types broken down into 72% Full Time, 17% Part Time, and 11% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution, with an average salary of $46,021 per year, or $22.1 per hour.
On-Site Operations Support Specialist (Bay 9/11/10 - Shift A)

On-Site Operations Support Specialist (Bay 9/11/10 - Shift A)

eTeam

Richmond, VA

$51K - $68K/yr

Other

Posted 2 days ago

Job description

On-Site Operations Support Specialist

We are seeking a proactive and customer-focused On-Site Operations Support Specialist to provide hands-on, white-glove support for production floor operations. This role is responsible for supporting line operators, troubleshooting equipment such as scanners and printers, and ensuring minimal disruption to operational workflows. The ideal candidate will act as the bridge between floor operations and the technical support team, ensuring timely incident logging, communication, escalation, and resolution.

Key Responsibilities
  • On-Floor Operational Support
    • Provide real-time, on-site support to operators on production/packaging lines.
    • Assist with issues related to scanners, label printers, barcode systems, and line equipment interfaces.
    • Ensure all equipment functions optimally to maintain continuous production flow.
    • Perform basic troubleshooting, resets, and configurations to quickly resolve common issues.
  • White-Glove Service
    • Deliver a high-touch, concierge-style support experience to floor operators and supervisors.
    • Proactively monitor operations and identify potential issues before they impact productivity.
    • Provide clear, user-friendly guidance and hands-on assistance to non-technical users.
    • Build strong working relationships with operators, supervisors, and stakeholders.
  • Incident Management & Coordination
    • Log all incidents accurately in the ticketing system with relevant details.
    • Perform initial triage and troubleshooting to resolve issues where possible.
    • Escalate complex incidents to the technical/IT support team with complete diagnostics and context.
    • Actively coordinate with technical teams to track, communicate, and expedite issue resolution.
    • Follow up to ensure issues are resolved and users are satisfied.
  • Equipment & Systems Support
    • Support and maintain: barcode scanners (handheld & fixed), industrial/label printers, workstations and HMI terminals, production line software interfaces.
    • Assist in hardware replacements, setup, and basic preventive maintenance.
  • Documentation & Continuous Improvement
    • Maintain accurate logs of recurring issues and resolutions.
    • Provide feedback to technical teams on recurring patterns and improvement areas.
    • Contribute to creation/update of standard operating procedures (SOPs) and knowledge base articles.
Required Qualifications
  • 2–5 years of experience in on-site IT or operations support, preferably in manufacturing, warehouse, or production environments.
  • Hands-on experience with barcode scanners and label printers.
  • Windows-based systems and basic networking.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work on the floor in a fast-paced, high-pressure environment.
Preferred Qualifications
  • Experience with warehouse management systems (WMS) or manufacturing execution systems (MES).
  • Familiarity with ticketing tools (ServiceNow, Jira, etc.).
  • Basic understanding of networking (IP configuration, connectivity issues).
Key Competencies
  • Customer-first mindset with a white-glove service approach.
  • Strong ownership and accountability.
  • Ability to multitask and prioritize effectively.
  • Collaboration and teamwork.
  • Attention to detail and process orientation.
Work Environment

Primarily on the production floor with exposure to operational equipment. May require standing/walking for extended periods. Office hours: 7AM – 3 PM. Location: 3601 Commerce Rd, Richmond, VA 23234.

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