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Fixed Base Operator Jobs in Virginia (NOW HIRING)

Instructor Pilot

Bridgewater, VA · On-site

$75K - $85K/yr

Operations conducted at a fixed base, occasional travel * Full time position * Comprehensive ... Promote, train, assess, and develop strong and applicable Standard Operating Procedures * Assess ...

Instructor Pilot

Bridgewater, VA · On-site

$75K - $85K/yr

Operations conducted at a fixed base, occasional travel * Full time position * Comprehensive ... Promote, train, assess, and develop strong and applicable Standard Operating Procedures * Assess ...

Domain expertise in Base Defense and Fixed Site operations, including Air Force and Navy Ashore ... Experience operating within joint, interagency, and coalition environments supporting integrated ...

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Fixed Base Operator information

See Virginia salary details

$10

$22

$53

How much do fixed base operator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for fixed base operator in Virginia is $22.13, according to ZipRecruiter salary data. Most workers in this role earn between $12.62 and $24.31 per hour, depending on experience, location, and employer.

What is a fixed base operator?

A Fixed Base Operator (FBO) is a commercial business granted the right by an airport to operate on the airport and provide aviation services such as fueling, hangaring, tie-down and parking, aircraft rental, maintenance, and flight instruction. FBOs are essential service providers for general aviation, offering support and amenities to both pilots and passengers. They often serve as the main point of contact for private and non-commercial aircraft operations at an airport.

What are the key skills and qualifications needed to thrive as a fixed base operator?

To thrive as a Fixed Base Operator, you need strong knowledge of aviation operations, customer service, and basic business management, often supported by relevant experience or an aviation-related degree. Familiarity with fuel management systems, airport security protocols, and scheduling software is typically required. Exceptional communication, organizational skills, and problem-solving abilities help ensure smooth interactions with pilots, crew, and passengers. These skills are crucial for maintaining operational efficiency, safety, and high service standards in a dynamic airport environment.

What are some common challenges faced by fixed base operators and how can new hires best prepare for them?

Fixed Base Operators often face challenges related to managing high volumes of incoming and outgoing aircraft, coordinating with multiple service providers, and ensuring compliance with strict safety and regulatory standards. New hires can best prepare by developing strong organizational skills, being proactive in communication, and staying updated on aviation protocols. It's also helpful to become familiar with customer service best practices, as FBOs frequently interact with pilots, crew, and passengers. Adapting to a fast-paced environment and being ready to respond to changing priorities will contribute to success in this role.

What is the difference between Fixed Base Operator vs Aircraft Maintenance Technician?

AspectFixed Base OperatorAircraft Maintenance Technician
CertificationsFAA certifications, such as FBO-specific trainingFAA Airframe and Powerplant (A&P) certification
Work EnvironmentAirport ground services, customer service, fueling, hangar managementAircraft repair, inspection, maintenance in hangars or repair stations
Employer & Industry UsagePrivate airports, charter companies, FBO service providersAircraft repair stations, airlines, private operators

Fixed Base Operators primarily focus on ground services, fueling, and customer support at airports, while Aircraft Maintenance Technicians specialize in aircraft repair and maintenance. Both roles require FAA certifications and work within the aviation industry, but their daily tasks and work environments differ significantly.

What does a fixed base operator do?

A fixed base operator (FBO) provides services to general aviation aircraft at airports, including fueling, maintenance, hangar storage, and passenger services. They also handle aircraft ground support, coordinate flight activities, and may assist with customs and security procedures, often requiring certifications and specialized training.

What cities in Virginia are hiring for Fixed Base Operator jobs?

Cities in Virginia with the most Fixed Base Operator job openings:

Infographic showing various Fixed Base Operator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $46,021 per year, or $22.1 per hour.

Aviation Customer Service Representative (FBO)

Aero Industries Inc

Richmond, VA • On-site

$16/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago


Job description

Customer Service Representative Full-Time (4-day week) Richmond International Airport $16.00-$19.00 Based on Experience Richmond Jet Center is currently seeking a full-time Customer Service Representative to staff its front desk weekend shift, Sunday mornings through Wednesday evenings. Located at the Richmond International Airport (RIC) in Sandston, Richmond Jet Center is a full-service Fixed Base Operator (FBO). Our services are provided 24 hours a day and 7 days a week, and include flight planning, fueling, maintenance, repairs, catering, pilot and passenger services, and heated hangars for storage

We are a family-owned company that has operated at RIC for almost 80 years. Our employees are like our second family!The Customer Service Representative will work on Wednesdays, Thursdays, Fridays from 7:00 am - 1:00 pm, and Saturdays and Sundays from 7:00 am - 6:00 pm. Our full-time employees enjoy competitive salaries based on their qualifications and experience, as well as benefits such as family healthcare, dental, and life insurance, 401K with matching, paid vacation, and sick days.

POSITION SUMMARY: Provides customers with courteous customer service in person or over the phone; strives to retain present customers and develop new business by extending professional and efficient service and suggesting additional services and products to serve customers' needs.Starting at $16 per hour with no experience.Shift Schedule (4 days / 40 hours): Sunday 6:00 am - 6:00 pm, Monday - Wednesday 6:00 am - 1:00 pm. DUTIES AND RESPONSIBILITIES: Answer, screen, and direct calls on a multi-line phone system courteously and professionally; forward calls to the appropriate employee or voicemail Greet all visitors with a smile, determine their needs, and direct them to the appropriate person Provide a full range of concierge services to our clients, including but not limited to arranging hotel reservations, rental cars, and verifying catering requirements. Fueling and aircraft servicing requests Coordinate with line service on all aircraft services and fuel transactions, and process payments for these transactions

Provide our clients with positive, professional, and prompt service in a respectful manner with a HAPPY TO HELP ATTITUDE , working with accuracy, clarity, and an eye for detail. Contribute to building strong TEAM spirit and demonstrate commitment to the goals and interests of Richmond Jet Center. Be able to cover others' PTO from time to time.

Present a professional appearance and demeanor at all times.