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Five Star Call Center Jobs (NOW HIRING)

Call Center Manager

Manassas, VA · On-site

$80 - $100/hr

Ensure the delivery of consistent, 5-star customer experience on every interaction and handle ... Metric Ownership: Drive and continuously improve key call center metrics, with a focus on ...

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

Customer Service - Temporary Mon-Fri

$16.50 - $22.25/hr

... clients of Five Star Call Centers, while providing high-quality service with a helpful ... Previous 3-6 months call center or office background experience a plus * Basic computer skills

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Five Star Call Center information

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How much do five star call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for five star call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Five Star Call Center?

A Five Star Call Center is a customer service organization known for providing high-quality, reliable support over the phone, email, or chat. These centers handle inquiries, technical support, and order processing for various businesses, aiming to deliver exceptional customer experiences. Five Star Call Center is also the name of a company that offers outsourced customer service solutions to businesses in different industries. Employees working at a Five Star Call Center are typically trained to handle customer concerns efficiently and professionally. The goal is to exceed customer expectations and represent client brands with excellence.

What are the key skills and qualifications needed to thrive as a Five Star Call Center representative?

To thrive as a Five Star Call Center Representative, you need strong communication skills, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is essential. Patience, emotional intelligence, and a positive attitude help you connect with customers and handle challenging interactions effectively. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

What are some common challenges faced by Five Star Call Center agents, and how can they be managed effectively?

Five Star Call Center agents often encounter challenges such as handling high call volumes, resolving difficult customer issues, and meeting performance metrics under time pressure. Effective management of these challenges includes practicing active listening, utilizing the company’s knowledge base, and collaborating with teammates or supervisors when complex situations arise. Agents are encouraged to take regular breaks to manage stress and participate in ongoing training sessions to enhance both product knowledge and customer service skills. Supportive team environments and clear escalation protocols also help agents deliver quality service while maintaining job satisfaction.

What are popular job titles related to Five Star Call Center jobs?

For Five Star Call Center jobs, the most frequently searched job titles are:

Infographic showing various Five Star Call Center job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative-Remote (PA ONLY) or In-House

Harrisburg, PA • On-site

Clark Resources
11 - 50 employees

$14 - $16/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 11 days ago


Job description

Clark Resources is currently searching for 5-Star Call Center Representatives for a new project. The call center representative may handle a high volume of inbound and/or outbound calls and should create a positive experience with the highest degree of courtesy and professionalism for each caller. They will listen to clients to understand the reason for their call, address all questions, and provide an accurate and efficient response. You will communicate with customers using web-based tools and phone. You will need to demonstrate proficiency in typing and grammar and the ability to document details of the communication in our various computer applications.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Characteristics of a Top Agent:

  • Strong communication Skills
  • Good listener
  • Enthusiastic
  • Personable on the phone
  • Empathetic
  • Reliable
  • Bilingual encouraged to apply

Job Types: Full-time, Contract

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift- between the hours of 7am- 8pm
  • In-office training may be required

Ability to commute/relocate:

  • Harrisburg, PA 17110: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Have you even been convicted of a felony / misdemeanor?

Education:

  • High school or equivalent (Required)

Experience:

  • Call center: 1 year (Preferred)
  • Customer service: 1 year (Required)

Shift availability:

  • Day Shift (Preferred)

Work Location: One location