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First Source Jobs in Fort Smith, AR (NOW HIRING)

Packager - 1st Shift

Van Buren, AR · On-site

$14.50 - $17.25/hr

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Stager - 1st Shift

Van Buren, AR · On-site

$15.50 - $17/hr

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $15.50 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $15.50 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Packager - 1st Shift

Van Buren, AR · On-site

$14 - $16.75/hr

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Non-Exempt Hourly 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $16.00 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

New

Non-Exempt Hourly 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $16.00 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Hourly Non-Exempt 1st Shift Hours: Monday - Friday, 6:30am-3:00pm Overtime required based on ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Non-Exempt Hourly 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $16.00 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Hourly Non-Exempt 1st Shift Hours: Monday - Friday, 6:30am-3:00pm Overtime required based on ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need. $15.50 ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

Packager - 1st Shift

Van Buren, AR · On-site

$14 - $16.75/hr

Hourly Non-Exempt 1st Shift Hours: 7:00am-3:30pm Overtime required based on production need ... Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

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Showing results 1-20

First Source information

See Fort Smith, AR salary details

$55.5K

$71.7K

$85.1K

How much do first source jobs pay per year?

As of Aug 7, 2026, the average yearly pay for first source in Fort Smith, AR is $71,721.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,800.00 and $78,700.00 per year, depending on experience, location, and employer.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.
Infographic showing various First Source job openings in Fort Smith, AR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $71,721 per year, or $34.5 per hour.

Packager - 1st Shift

Pepper Source

Van Buren, AR • On-site

$14.50 - $17.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago


Pepper Source rating

4.2

Company rating: 4.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

427th of 435 rated food and drinks producers


Job description

Packager

Reports To: Department Supervisor

FLSA Status: Hourly Non-Exempt

1st Shift

Hours: 7:00am-3:30pm

Overtime required based on production need.

Summary

Verifies quantity, quality, and labeling of products ready for shipment by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensures correct box type, box liners and packing methods are used.
  • Assembles boxes and affixes labels on packaging.
  • Examines packs, cups, or bottles and contents of items for conformance to customer specifications.
  • Palletize boxes onto correct pallets to follow customer specifications

Competencies

  • Written Communication - Writes clearly and informatively; Able to read and interpret written information.
  • Organizational Support - Follows policies and procedures.
  • Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity.
  • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Ability to maintain regular and punctual attendance.
  • Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative - Asks for and offers help when needed.

Pepper Source and its affiliates are equal opportunity employers offering the following benefits:

FULL BENEFITS (HEALTH, VISION, DENTAL, LIFE)

401(k)/PROFIT SHARING

PAID VACATION/PTO/HOLIDAYS

WEEKLY PAY PERIOD/DIRECT DEPOSIT PAYROLL

REFERRAL BONUSES & ATTENDANCE AWARDS

CONSISTENT GROWTH/RAISE OPPORTUNITIES

About Us

Pepper Source is a family-owned company that provides custom sauces, seasonings, and dry coating systems to all of the major poultry companies in the United States as well as the frozen food, meat, and food service industries. We develop and manufacture custom flavor profiles that meet our customers' specific needs. Our process takes innovation and extensive knowledge of the food industry.

Requirements

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High school diploma or general education degree (GED).

Language Skills

Must be able to speak, read and write in English. Ability to read and interpret documents such as safety rules, operating instructions and procedure manuals.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written and oral form.

Computer Skills

To perform this job successfully, an individual should have basic knowledge of computers and the ability to input data into a computer.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Lift 25-50 pounds up to 7 feet high 150-300 times during the shift
  • Stand and/or walk for the duration of the shift
  • Use hands to finger, grip, handle, or feel and reach with hands and arms
  • Talk and hear
  • Occasionally required to climb or balance and stoop, kneel, crouch, or crawl
  • Close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat. The noise level in the work environment is usually loud.


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