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First Responder Jobs in Springfield, MO (NOW HIRING)

1st Shift TIG Welder

Springfield, MO · On-site

$16.50 - $20/hr

... 1st Shift TIG Welder Company Overview At Azenta, new ideas, new technologies and new ways of ... If any applicant is unable to complete an application or respond to a job opening because of a ...

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First Responder information

See Springfield, MO salary details

$4

$18

How much do first responder jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for first responder in Springfield, MO is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $17.50 per hour, depending on experience, location, and employer.

What is a first responder?

First responders are professionals who are among the first to arrive and provide assistance at the scene of an emergency, such as accidents, natural disasters, or medical crises. This group typically includes police officers, firefighters, emergency medical technicians (EMTs), and paramedics. Their primary role is to assess the situation, provide immediate care or intervention, and ensure the safety of those involved until further help arrives or the situation is under control. First responders are highly trained to handle high-pressure situations and often play a crucial role in saving lives and minimizing harm.

What do first responders do?

A first responder is an umbrella term for the first medically trained person to arrive on the scene of a medical emergency, accident, or other issue of public safety, such as an earthquake. This title usually includes police officers, firefighters, or EMTs. As a first responder, your primary responsibilities are to quickly and competently assess a situation and determine what other EMTs, police officers, or firefighters need to know when they arrive. You provide initial rescue or first aid care, but unless you are an EMT, you save more advanced medical care for when the ambulance arrives. In other words, a firefighter may provide CPR to an accident victim, but they stop when the more qualified first responder can take over.

What are the key skills and qualifications needed to thrive as a first responder, and why are they important?

To thrive as a First Responder, you need expertise in emergency medical care, crisis assessment, and lifesaving procedures, often backed by EMT or paramedic certification. Familiarity with emergency communication systems, rescue equipment, and incident reporting tools is typically required. Strong decision-making, composure under pressure, and effective teamwork set outstanding First Responders apart. These abilities are crucial for delivering rapid, coordinated, and effective responses during emergencies, directly impacting safety and survival outcomes.

What are some common challenges first responders face during multi-agency emergency situations?

First Responders often encounter challenges related to communication and coordination when working alongside multiple agencies, such as police, fire, and EMS teams. Differences in protocols, equipment, and terminology can lead to confusion or delays in response. To address these challenges, First Responders participate in joint training exercises and use standardized communication systems to ensure everyone is aligned during emergencies. Adaptability, teamwork, and a clear understanding of roles are essential skills for navigating these complex scenarios effectively.

What is the difference between First Responder vs Emergency Medical Technician (EMT)?

AspectFirst ResponderEmergency Medical Technician (EMT)
Required CertificationsBasic First Aid, CPR, and often Emergency Response trainingState-specific EMT certification, CPR, First Aid
Work EnvironmentEmergency scenes, accident sites, public safety eventsAmbulances, hospitals, emergency scenes
Employer & Industry UsagePublic safety agencies, fire departments, policeAmbulance services, hospitals, EMS agencies

First Responders are trained to provide initial emergency care and scene safety, often before EMTs arrive. EMTs have more advanced medical training and can provide a wider range of pre-hospital care. Both roles are vital in emergency response, but EMTs typically have more specialized medical skills and certifications.

What qualifications do I need to be a first responder?

To become a first responder, individuals typically need to complete emergency medical training such as CPR and first aid certification, and obtain relevant certifications like Emergency Medical Technician (EMT) or paramedic licensure. Additionally, they must meet age, background check, and physical fitness requirements set by their state or employer.

What are popular job titles related to First Responder jobs in Springfield, MO?

For First Responder jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for First Responder jobs?

Cities near Springfield, MO with the most First Responder job openings:

Infographic showing various First Responder job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,381 per year, or $17.5 per hour.

CSR - Flooring (SPRINGFIELD, MO)

Romanoff Renovations

Ozark, MO • On-site

$14.25 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Service Representative

Romanoff Renovations is a nationally recognized and awarded provider of flooring installation services for the nations' largest big-box retailer. Established in 1974 and headquartered in Atlanta, GA, Romanoff Renovations has 36 offices located throughout the East and West coasts. We are proud to be named an industry trailblazer in innovation, service, and commitment to the community.

The Customer Service Representative is responsible for creating and maintaining a positive relationship with customers, installers, office managers and The Home Depot within the designated regions. This role will be responsible for all aspects of customer service through managing work orders and providing day to day support to installation crews and customers. Receives, inventories, and dispatches rolled carpet goods and supplies based on daily production schedule in most cases by operating a forklift. First responder to issues reported by stores, installers, customers, or those found on routine jobsite inspections. The position reports to a Site Operations Manager (SOM).

Essential Functions:

  • Monitor flooring installations, act as the liaison between The Home Depot stores, customers, subcontractors, vendors, sales associates, and other personnel.
  • Assist with maintaining Installation Crews' Yield Capacity and Settings
  • Process requests for estimates/HDMS liaison questions and follow up with appropriate personnel
  • Maintain Installer Engagement, monitor day to day installer flow to ensure delivery of services to customers in a timely manner. Inform customers and installers of any changes or issues with a work order
  • Work with District Site Operations Managers (DSOM), Site Operations Manager (SOM) or Assistant Site Operations Managers (ASOM) on assistance with Installer recruitment and retention
  • Train installers on RR systems and processes
  • Provide customer service assistance to local site operations manager and customers. Take appropriate action to resolve all customer issues in a timely manner
  • Coordinate receipt of material, installer pick up, and scheduling all work orders
  • Process Incoming Order Review
  • Push Schedule Incoming Orders with customers and installers
  • Maintain Push Schedule Worklist and Aging Report, completing tasks by due dates
  • Service Tickets: work with the DSOM, SOM and/or ASOM to schedule/coordinate service tickets.
  • Communicate with customers to set expectations and manage the entire work order process
  • Assist DSOM, SOM or ASOM with Escalated Tickets
  • May be required to perform jobsite inspections and/or Store visits whenever necessary
  • Will require travel to field offices to provide onsite support as needed.
  • Continue building strong, positive relationships between The Home Depot and Romanoff Renovations
  • Daily Warehouse duties
  • Adherence to SOPs
  • Other duties as assigned

Minimum Qualifications:

  • Must have a valid driver's license, reliable transportation, and possess vehicle insurance.
  • High School Diploma or Equivalent
  • Minimum 3 years of relevant experience, primarily in the customer service field
  • Strong verbal and written communication skills with ability to communicate across all levels of the company
  • Strong customer service skills, ability to provide a positive and professional experience
  • Strong telephone skills
  • Strong computer skills
  • Ability to travel to field offices, jobsites, and The Home Depot stores

Preferred Qualifications:

  • Previous customer service experience working in a retail industry, such as The Home Depot or Lowes
  • Previous experience in residential construction a plus
  • Background in floor covering installation and understands basic construction

Knowledge, Skills, Abilities and Competencies:

  • Self-Starter and team player
  • Comfort with public speaking/teaching
  • Organized and detail oriented
  • Ability to multi-task
  • Ability to show empathy to customers and installers
  • Strong autonomous performer
  • Functions with a sense of urgency
  • Makes decisions with discernment, considering all sides
  • Ability to read diagrams and installation specs
  • Familiar with OSHA workplace regulations

Physical Activity:

  • Sitting up to 5 hours a day
  • Constant use of hands to type and write
  • Stand up to 6 hours a day
  • Lifting up to 50 pounds, occasionally
  • Driving a forklift, occasionally. Romanoff Renovations will provide training and certifications as needed

Benefits:

  • Medical, Vision, Dental Insurance
  • Bonus Program
  • 401k with Company Match
  • Paid Holidays
  • Personal Time Off
  • Earned PTO for Community Service

Romanoff Renovations is an equal opportunity employer and we are committed to maintaining a diverse workforce provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran's status, age, disability status, genetics or any other category protected by federal, state, or local law.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.