First Responder Jobs in Appleton, WI (NOW HIRING)

Major Responsibilities:

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required.

For Illinois teammates must have completed State of Illinois 20-hour Basic Security Officer course

For Illinois teammates: Firearm Owners Identification Card (FOID) issued by the Illinois State Police.

For Wisconsin teammates: Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ)

A valid driver's license issued by the Division of Motor Vehicle.

Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.

Education Required:

High school graduate or GED

Experience Required:

Typically requires 5 years of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, teammates and/or property.

Knowledge, Skills & Abilities Required:

An above average level of emotional intelligence, including empathetic and compassionate responses to teammate, visitor, and patient incidents.

The ability to function in a work environment in which we maximize teammate talent, treat each other with respect, and care for one another like family and with kindness.

A daily commitment to patient-centered safety practices.

Collaborative work with medical staff and external law enforcement, as appropriate.

The ability to remain calm under pressure to support a safe, welcoming, and therapeutic environment for everyone in the facility.

The ability to interact with peers with positive intent and create innovative solutions through collaborative relationships.

Must successfully pass background investigation, drug screen, pre-placement physical post-offer, pre-employment and periodically thereafter.

Illinois team members must have completed State of Illinois 20-hour Basic Security Officer course.

Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with teammates, visitors, and patients, even if they are verbally aggressive persons.

Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.

Demonstrated ability in verbal and written communications.

Ability to use a computer to document work (e.g. Microsoft Word, Excel, navigating a web page, and database entry).

Maintains strong awareness of street drugs, gang activity, and human trafficking.

Ability to defend self-and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to physically restrain a person against their will who is non-compliant and committing a criminal act or lacks capacity and Is attempting to elope.

Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.

Ability to communicate via radio and telephone with clear diction without impediments

Physical Requirements and Working Conditions:

Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force.

Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.

May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary.

Operates all equipment necessary to perform the job.

Frequent exposure to aggressive behavior and emotionally charged situations.

Must be able to handle personal stress and possible violence.

Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist clinical teammates with lifting patients of all sizes

Preferred Knowledge, Skills & Abilities:

Behavioral Threat Assessment knowledge

Use of Force Review

Crime through environmental design awareness

Ability to present material and facilitate meetings

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.