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First Resource Bank Jobs in Washington (NOW HIRING)

M&T Bank

HR Business Partner II

Rockville, MD · On-site

$103K - $173K/yr

First point of contact forexecutive leaderson HR-related matters andcollaborateswith HR Centersof ... This role will support leaders within Retail and Business Banking and will be located in the ...

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What are some common challenges faced by employees in community banking roles at First Resource Bank?

Employees at community banks like First Resource Bank often navigate the challenge of balancing personalized customer service with regulatory compliance. Since the work environment tends to be close-knit, team members collaborate closely to address customer needs and support local businesses. Additionally, staff may be required to wear multiple hats, handling tasks that range from account management to community outreach. These challenges can foster skill development and create opportunities for advancement within the organization.

What is the difference between First Resource Bank vs Commercial Banker?

AspectFirst Resource BankCommercial Banker
CredentialsTypically requires a bachelor's degree in finance, banking, or related field; certifications like CFA or CPA are a plusRequires a bachelor's degree; often certifications like CFA or banking licenses are preferred
Work EnvironmentBank branches, corporate offices, client meetingsCorporate offices, client sites, financial institutions
Employer & Industry UsageRegional and community banks, financial servicesCommercial banks, financial institutions, corporate clients
Common Search & ComparisonFirst Resource Bank vs Commercial Banker

Both roles involve banking services, but First Resource Bank is a specific institution, while a Commercial Banker is a job title found across various banks. Commercial Bankers focus on business clients, offering loans and financial solutions, whereas First Resource Bank is a specific bank that employs Commercial Bankers among other roles.

What are the key skills and qualifications needed to thrive as a Bank Teller at First Resource Bank, and why are they important?

To thrive as a Bank Teller at First Resource Bank, you need strong numeracy skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with banking software, cash handling systems, and compliance procedures is essential. Excellent customer service, communication, and problem-solving abilities help build trust and resolve client issues efficiently. These skills ensure accurate transactions, regulatory compliance, and positive customer experiences, which are critical in a banking environment.

What is First Resource Bank and what services does it offer?

First Resource Bank is a community-focused financial institution that provides a range of banking services to individuals and businesses. Their offerings typically include personal and business checking and savings accounts, mortgages, commercial loans, and online banking services. The bank prides itself on personalized customer service and supporting local community growth. First Resource Bank aims to deliver convenient, secure, and innovative banking solutions tailored to meet the unique needs of its customers.
What are popular job titles related to First Resource Bank jobs in Washington? For First Resource Bank jobs in Washington, the most frequently searched job titles are:
What job categories do people searching First Resource Bank jobs in Washington look for? The top searched job categories for First Resource Bank jobs in Washington are:
What cities in Washington are hiring for First Resource Bank jobs? Cities in Washington with the most First Resource Bank job openings:
First Resource Bank jobs near you
Infographic showing various First Resource Bank job openings in Washington as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Operations Services Supervisor (Teller Manager)

Operations Services Supervisor (Teller Manager)

First Citizens Bank

Vienna, VA • On-site

$21.50 - $29.25/hr

Full-time

Posted 22 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 144 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

As an Operations Services Supervisor (Teller Manager) at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This position processes teller transactions and other customer service requests, and facilitates customer awareness and education of bank capabilities, tools and resources. It is responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.

A successful candidate will demonstrate:

  • Management Skills: Capable of managing and developing members on a team to ensure operational soundness
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Influence: Capable of building rapport with different personalities to drive positive results
  • Sales Skills: Ability to support team with client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences

Responsibilities
  • Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team.
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of recent experience in Retail Bank Management and Operations
    • 1+ years of recent experience leading a team of Bank Tellers or Universal Bankers 
    • Financial literacy
    • Knowledge of retail banking products and services 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Qualifications:
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • 1+ years of recent experience in Retail Bank Management and Operations
    • 1+ years of recent experience leading a team of Bank Tellers or Universal Bankers 
    • Financial literacy
    • Knowledge of retail banking products and services 

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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