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First Merchant Bank Jobs in Ohio (NOW HIRING)

FIRST MERCHANTS

Banking Center Manager

Columbus, OH · On-site

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong ...

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First Merchant Bank information

What are some of the common challenges faced by employees working at First Merchant Bank, and how can they overcome them?

Employees at First Merchant Bank often face challenges such as adapting to evolving financial regulations, meeting high customer service expectations, and managing multiple priorities in a fast-paced environment. Successfully navigating these challenges requires strong attention to detail, proactive communication with team members, and ongoing professional development. The bank typically provides training and mentorship programs to help staff stay current and excel in their roles, fostering a collaborative atmosphere where knowledge sharing is encouraged.

What are the key skills and qualifications needed to thrive as a First Merchant Bank employee?

To thrive as a First Merchant Bank employee, you need a solid understanding of financial principles, customer service, and banking operations, generally supported by a degree in finance, business, or a related field. Familiarity with core banking software, digital transaction platforms, and compliance certifications such as AML/KYC are typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help build trust with clients and ensure accurate financial transactions. These skills and qualities are crucial for maintaining regulatory compliance, delivering excellent customer service, and supporting the bank’s reputation and growth.

What is the difference between First Merchant Bank vs Commercial Banker?

AspectFirst Merchant BankCommercial Banker
CredentialsTypically requires a bachelor's degree in finance, banking, or related field; certifications like CFA or CPA are a plusSame as First Merchant Bank, often requiring similar degrees and certifications
Work EnvironmentBank branches, corporate offices, client meetingsBank branches, client offices, financial institutions
Industry UsageFinancial services, banking sectorFinancial services, banking sector
Job FocusManaging banking products, customer accounts, and financial servicesProviding loans, credit analysis, and financial solutions to businesses

Both First Merchant Bank and Commercial Bankers work within the banking industry, often requiring similar credentials and working environments. While First Merchant Bank may focus more on retail banking services, Commercial Bankers typically specialize in business and commercial lending. Understanding these differences helps job seekers identify the right career path within the banking sector.

What is First Merchant Bank?

First Merchant Bank is a commercial bank that offers a range of financial products and services, including personal and business banking, loans, savings accounts, and investment solutions. It serves individuals, small businesses, and corporate clients, providing both traditional banking services and digital banking options. The bank is known for its commitment to customer service and financial innovation, often playing a significant role in the financial sector of its region. First Merchant Bank may also be involved in community initiatives and economic development projects.
What are popular job titles related to First Merchant Bank jobs in Ohio? For First Merchant Bank jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching First Merchant Bank jobs in Ohio look for? The top searched job categories for First Merchant Bank jobs in Ohio are:
What cities in Ohio are hiring for First Merchant Bank jobs? Cities in Ohio with the most First Merchant Bank job openings:
First Merchant Bank jobs near you
Infographic showing various First Merchant Bank job openings in Ohio as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution.

Banking Center Manager

First Merchant's Bank

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

First Merchants Bank rating

7.8

Company rating: 7.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

90th of 171 rated banks

Job description

First Merchants Bank is seeking a Banking Center Manager to join our team! This position will focus on developing and implementing sales plans, coaching and developing their team, providing strong managerial leadership and direction to the banking center staff, and overseeing the operational soundness of the banking center.
As part of this role you will:
  • Oversee and inspect all operations and compliance of the banking center.
  • Develop and implement an aggressive sales and marketing strategy to drive deposit, loan and partner referrals with new and existing client relationships.
    • Regularly conduct outside sales calls to nurture and grow established relationships and grow market share for the banking center(s) through frequent participation in business development activities with existing business customers in the market area.
    • Market all types of business and consumer banking functions including deposits, lending, Private Wealth, brokerage, merchant processing, treasury management, etc.
  • Ensure banking center team and partners deliver upon Gold Standard for Service expectations.
    • Promote an understanding of business deposit and lending products and expand relationships with new and existing clients through ongoing outside business calling activities.
    • Open accounts and process loan applications for both consumer and business customers.
    • Resolve customer inquiries, problems and complaints with scope of authority while proactively using service to sales techniques to provide solutions to customers for current financial needs.
  • Create and foster a robust employee experience within the banking center.
    • Implement effective Sales Management routines designed to coach, teach, train and inspect sales activities within the banking center(s).
    • Conduct weekly sales and pipeline meetings, daily huddles, touch bases with direct reports.
    • Complete formal and informal coaching conversations monthly focusing on sales and service behavioral observation and the associated production from those behaviors.
    • Coach bankers to the effective use of the guided conversation and associated sales tactics to expand relationships and increase share of wallet.

To be successful in this position, we require the following:
  • High school diploma or equivalent (GED).
  • A minimum of three (3) years of sales, management, banking, or related experience including serving in a lead or supervisory capacity.
  • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
  • Obtain Notary Public designation.

The following would be a plus:
  • Demonstrated ability to sell and cross-sell bank products and services.
  • Consumer lending experience.
  • Demonstrated ability to manage sales team to achieve threshold activity levels and performance goals.
  • Bachelor's degree.

First Merchants offers the following:
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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