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$12

$28

$55

How much do first line manager jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for first line manager in Smithtown, NY is $28.19, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $31.68 per hour, depending on experience, location, and employer.

What is a first line manager?

First Line Managers are supervisors who oversee the day-to-day operations and performance of frontline employees within an organization. They are responsible for directly managing staff, assigning tasks, monitoring workflow, and ensuring that company policies and procedures are followed. These managers act as a bridge between the workforce and higher-level management, providing feedback and relaying information in both directions. Their role is critical in maintaining productivity, resolving workplace issues, and supporting employee development. First Line Managers typically work in fields such as manufacturing, retail, customer service, and logistics.

What are the key skills and qualifications needed to thrive as a first line manager?

To thrive as a First Line Manager, you need strong leadership, decision-making, and organizational skills, typically supported by relevant experience or a management-related qualification. Familiarity with workforce management software, basic HR systems, and performance monitoring tools is often required. Excellent communication, conflict resolution, and team motivation abilities are crucial soft skills for this role. These competencies enable effective team oversight, foster productivity, and ensure smooth operations within the organization.

What are some common challenges first line managers face when transitioning from individual contributor roles, and how can they overcome them?

First Line Managers often encounter challenges such as shifting from doing tasks themselves to delegating responsibilities and managing team dynamics. It can be difficult to balance supporting team members with meeting organizational goals, especially while learning to give constructive feedback and handle conflict. To overcome these challenges, new managers should seek mentorship, engage in management training, and actively develop their communication and leadership skills. Building strong relationships within the team and setting clear expectations also help ease the transition and foster a positive work environment.

What is the difference between First Line Manager vs Supervisor?

AspectFirst Line ManagerSupervisor
CredentialsOften requires leadership experience, sometimes a management certificationTypically requires relevant technical skills, sometimes a certification in the specific field
Work EnvironmentOversees multiple teams or departments, involved in strategic planningManages a specific team or shift, focuses on daily operations
Employer & Industry UsageCommon in manufacturing, retail, and service industriesWidely used across similar industries, often interchangeable with First Line Manager in smaller organizations

While both roles involve overseeing staff, a First Line Manager generally has broader responsibilities, including strategic planning and higher-level decision-making, whereas a Supervisor focuses more on daily operational tasks and direct team supervision.

What are examples of first line managers?

First line managers are supervisors who oversee frontline employees and daily operations within a team or department. Common examples include team leaders, shift supervisors, department supervisors, and foremen. They are responsible for implementing policies, managing work schedules, and ensuring productivity on the ground level.

What job categories do people searching First Line Manager jobs in Smithtown, NY look for?

The top searched job categories for First Line Manager jobs in Smithtown, NY are:

What cities near Smithtown, NY are hiring for First Line Manager jobs?

Cities near Smithtown, NY with the most First Line Manager job openings:

First Line Manager jobs near you
Infographic showing various First Line Manager job openings in Smithtown, NY as of June 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $58,641 per year, or $28.2 per hour.

First Line Risk Specialist - Technology

Bridgeport, CT • On-site

M&T Bank
Finance and Insurance • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

79th of 172 rated banks

Good employer

Recommended by parents

Respectful managers

Learn more about M&T Bankexternal

$100K/yr

Full-time

Re-posted 28 days ago

Job description

This role is four days onsite at our Bridgeport, CT location, with the flexibility to work from home one day per week
Overview:
Guide the risk analysis and control development process that supports Commercial Banking technology and Enterprise Architecture. Provide direction for risk identification and mitigation and serve as a key advisor as the Bank expands into digital asset products, including Wallet-as-a-Service (WaaS), Bitcoin-related offerings, and blockchain-enabled capabilities. This role requires deep technical understanding of digital assets to assess emerging risks. The individual must bring strong experience in technology architecture development, process mapping, audit practices, and control design, using these skills to proactively identify risks and implement controls. Collaborates with cross-functional risk, technology, cybersecurity, and business teams to enhance risk policies and contribute to organizational resilience.
Primary Responsibilities:
  • Create, maintain, and analyze detailed process maps to identify points of correction, operational inefficiencies, and potential risks across digital-asset workflows and Commercial Banking processes; translate findings into actionable controls and enhancements.
  • Apply audit-driven methodologies to evaluate Commercial Banking processes, ensuring adherence to regulatory expectations, internal standards, and industry best practices, especially in the digital-asset domain.
  • Serve as a subject-matter expert with a Technology and Cybersecurity risk view on digital assets, including blockchain fundamentals, cryptocurrency custody models, wallets-as-a-service, and transaction flows. Provide deep technical insight to guide safe product design and launch.
  • Formulate and implement risk management plans, including reporting and documentation such as writing standards, reviewing non-compliance, creating targeted risk assessments, leading risk and control self-assessments, and summarizing findings for senior leadership.
  • Lead compliance efforts for the Commercial Banking function, ensuring adherence to industry regulations and internal standards, particularly as they relate to digital-asset products and blockchain-based services.
  • Act as a proactive first-line risk owner, independently identifying emerging risks, control weaknesses, and areas requiring improvement across associated with Technology and Cybersecurity risk within Commercial Banking Technology's digital-asset initiatives and Enterprise Architecture, without waiting for issues to be escalated by second- or third-line functions.
  • Partner strategically with cross-functional teams and senior leadership to ensure swift and effective action when events occur that are beyond or potentially beyond the Bank's risk appetite, especially in the rapidly evolving digital-asset landscape.
  • Assist with preparation and response to regulatory engagements, including preparing materials, coordinating responses, and supporting exam management (template folders, first-day letters, follow-up requests).
  • Assess implications of new methodologies and technologies, recommending ways for Technology and Cybersecurity Risk leadership to innovate risk management strategies while maintaining a proactive stance against emerging threats in digital-asset products.
  • Mentor newer analysts, fostering their professional growth and ensuring a high standard for all risk analysts within the team.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues requiring escalation.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain internal control standards, including timely remediation of audit points and regulatory issues.
  • Complete other related duties as assigned

Scope of Responsibilities:
  • This position will interact primarily with individual contributors and people leaders within the Technology and Cybersecurity teams. It will have occasional to frequent interaction with senior leaders of Technology, Cybersecurity, the Risk Division and Internal Audit.
  • Work is accomplished with limited direction, and the incumbent exercises judgement in selecting methods, techniques, and evaluation criteria in obtaining results. It exerts significant latitude in determining objective of assignment.
  • This role will prepare materials for Regulators under the direction of senior Technology and Cybersecurity Risk leaders.

Education and Experience Required:
  • Bachelor's degree and a minimum of 5 years' relevant work experience, or in lieu of a degree, a combined minimum of 9 years' higher education and/or work experience
  • Demonstrated advanced knowledge of Technology and Cybersecurity risk principles
  • Minimum of 4 years' relevant work experience in or with the specific Technology and/ or Cybersecurity risk area and/or business unit

Education and Experience Preferred:
  • Applicable certification align to function or domain such as Certified in Risk and Information Systems Control (CRISC®), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP)
  • Proficient level of critical thinking and able to lead problem solving
  • Excellent communication and interpersonal skills
  • Experience partnering with leadership to design solutions
  • Excellent ability to strategically seek critical information, and apply to specific processes
  • Prior experience prioritizing across competing priorities and quickly changing landscape, and deliver results aligned with priorities
  • Proficient persuasive communication skills to gain buy-in of others

#LI-JB3 #Hybrid
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $125,600.00 - $209,400.00 (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Bridgeport, Connecticut, United States of America

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