ZipRecruiter

Log In

1

First Hospitality Jobs in Michigan (NOW HIRING)

Hyatt Place Ann Arbor

Hotel Housekeeper

Ann Arbor, MI · On-site

$13.50 - $17.50/hr

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees differences are respected and valued to better meet the varying needs of the customers we ...

Hyatt Place Ann Arbor

Hotel Housekeeper

Ann Arbor, MI

$13.50 - $17.50/hr

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees differences are respected and valued to better meet the varying needs of the customers we ...

Steak 'n Shake Kalamazoo

Hospitality Host

Kalamazoo, MI · On-site

$13.25 - $18/hr

STEAK N SHAKE HOSPITALITY HOST The Hospitality Host position at Steak 'n Shake is a critical ... Determined to be the employer of choice, placing employees first. We seek to be the maximum wage ...

Steak 'n Shake Portage

Hospitality Host

Portage, MI · On-site

$14 - $19/hr

STEAK N SHAKE HOSPITALITY HOST The Hospitality Host position at Steak 'n Shake is a critical ... Determined to be the employer of choice, placing employees first. We seek to be the maximum wage ...

Steak 'n Shake Portage

Hospitality Host

Portage, MI

$14 - $19/hr

STEAK N SHAKE HOSPITALITY HOST The Hospitality Host position at Steak 'n Shake is a critical ... Determined to be the employer of choice, placing employees first. We seek to be the maximum wage ...

Spectrum Health

Hospitality Associate

Royal Oak, MI · On-site

$14 - $19.25/hr

The Hospitality Associates communicate with Hospital leaders to resolve issues and communicate as ... Present an excellent first impression to all customers by greeting promptly with a warm and ...

Leisure Living

Hospitality Specialist

Whitehall, MI

Hospitality Specialist White Lake Assisted Living and Memory Care Overview: * Location: 6827 ... This emphasis on putting people first has helped us successfully grow for the right reasons. We ...

RH

Host

Detroit, MI · On-site

$14.50 - $19.75/hr

... hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking an engaging, service-minded Host to create an extraordinary first ...

Restoration Hardware

Host

Detroit, MI · On-site

$14.50 - $19.75/hr

... hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking an engaging, service-minded Host to create an extraordinary first ...

RH

Host

Detroit, MI · On-site

$14.50 - $19.75/hr

... hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking an engaging, service-minded Host to create an extraordinary first ...

next page

Showing results 1-20

All JobsFirst Hospitality JobsFirst Hospitality Jobs in Michigan

First Hospitality information

See Michigan salary details

$22.2K

$50.3K

$72.3K

How much do first hospitality jobs pay per year?

As of Aug 3, 2026, the average yearly pay for first hospitality in Michigan is $50,305.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $60,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the hospitality industry, and why are they important?

To thrive in hospitality, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is commonly required. Exceptional communication, teamwork, and problem-solving abilities help professionals exceed guest expectations and handle challenges gracefully. These skills are crucial for delivering memorable guest experiences, maintaining operational efficiency, and ensuring customer satisfaction in a competitive industry.

What is the difference between First Hospitality vs Hotel Front Desk Agent?

AspectFirst HospitalityHotel Front Desk Agent
Primary RoleOversees hotel operations, manages staff, and ensures guest satisfaction at a managerial levelHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications, leadership skillsHigh school diploma or equivalent, customer service skills, sometimes hospitality certifications
Work EnvironmentOffice setting within hotel, managerial meetings, staff supervisionFront desk area, guest interaction, shift work

First Hospitality focuses on managing hotel operations and staff, often requiring leadership experience, while a Hotel Front Desk Agent primarily handles guest interactions and reservations. Both roles are essential in the hospitality industry but differ in responsibilities and work environment.

What are the opportunities for career advancement within First Hospitality roles?

First Hospitality offers a variety of pathways for career growth, often encouraging internal promotions and professional development. Team members typically start in entry-level positions such as guest services or food and beverage, and can advance to supervisory or management roles through consistent performance and participation in training programs. The company values cross-training, which allows employees to gain experience in different departments and broaden their skill sets. Regular performance reviews and mentorship programs further support employees looking to move up within the hospitality industry.

What is First Hospitality?

First Hospitality is a hotel management, development, and investment company that operates properties across the United States. They partner with major hotel brands to manage a wide range of hotels, focusing on delivering high-quality guest experiences and maximizing property value. The company offers services such as property management, asset management, and hotel development. Employees at First Hospitality work in various roles, including hotel operations, sales, marketing, and corporate support. Their mission emphasizes innovation, collaboration, and growth within the hospitality industry.
What are popular job titles related to First Hospitality jobs in Michigan? For First Hospitality jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching First Hospitality jobs in Michigan look for? The top searched job categories for First Hospitality jobs in Michigan are:
What cities in Michigan are hiring for First Hospitality jobs? Cities in Michigan with the most First Hospitality job openings:
First Hospitality jobs near you
Infographic showing various First Hospitality job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,305 per year, or $24.2 per hour.

Guest Service Representative

Residence Inn Ann Arbor Downtown

Ann Arbor, MI • On-site

$16.50 - $17/hr

Full-time

Retirement, PTO

Posted 15 days ago

Job description

What's in it for you...
  • Insurance enrollment available from DAY 1!
  • Paid time off available from DAY 1!
  • Holiday pay available from DAY 1!
  • 401(k) enrollment after 30 days!
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
  • Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
  • Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
  • Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
  • Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • High School diploma or equivalency education certificate required
Communication:
  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Apply