Job DescriptionFirst Hawaiian Bank is currently seeking a Banking Consultant to join our team at the Kahana Branch on Maui that is robust with career growth and developmental opportunities.
Work Schedule:Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30PM (hours may vary)
Compensation:The salary range for the role is $21.50 - $25.50/hr (commensurate with experience) + an additional premium of $3.00/per hour; plus sales incentives
ResponsibilitiesAs the face of First Hawaiian Bank in our branches, you will provide exceptional customer service to our clients, process financial transactions accurately and efficiently, and maintain a thorough understanding of our products and services. You will have the opportunity to serve a diverse group of customers, from individuals opening their first checking account to seasoned investors managing their wealth.
QualificationsThe ideal candidate will have:- Associate's degree in a business-related field, equivalent work experience; or
- High school diploma or equivalent and 2 years' experience in a sales and service environment required
- 2 years of experience in cash handling required
- 2 years of experience in customer service, referrals and sales required
- Retail / branch banking experience in operations and sales or similar experience within the financial services industry preferred
- Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts preferred
- Must project a welcoming presence when interacting with customers
- Strong verbal, written, and interpersonal communication skills
- Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
- Detail oriented with excellent follow-through
- Agile and resourceful as it relates to working in a fast-paced changing environment
- Upbeat and positive, growth mindset, and quick learner
- Ability to work both independently and as part of a larger team
- Ability to handle confidential matters judiciously