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First Electronic Bank Jobs in Indiana (NOW HIRING)

FIRST MERCHANTS

Client Relationship Banker

Harlan, IN · On-site

$16.50 - $21.50/hr

First Merchants Bank is seeking a Client Relationship Banker to join our team! This full time ... Champion digital adoption by educating clients and enrolling them in electronic banking solutions ...

First Bank

Client Advisor I

Evansville, IN · On-site

$19.95/hr

At First Bank we believe in offering opportunities to help individuals build a long and lasting ... this electronic application. My cooperation includes authorizing the Bank to conduct a pre ...

First Bank

Client Advisor I

Evansville, IN · On-site

$19.95/hr

At First Bank we believe in offering opportunities to help individuals build a long and lasting ... this electronic application. My cooperation includes authorizing the Bank to conduct a pre ...

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First Electronic Bank information

Is First Electronic Bank a legit bank?

First Electronic Bank is a legitimate financial institution that offers banking services, including online accounts and electronic transactions. It is regulated by relevant banking authorities and complies with industry standards for security and customer protection.

What is the easiest bank job to get?

Entry-level teller positions at banks are generally considered the easiest bank jobs to obtain, as they often require minimal prior experience and focus on customer service skills. These roles typically involve basic cash handling, communication, and familiarity with banking procedures, making them accessible for many job seekers.

What is the difference between First Electronic Bank vs Bank Teller?

AspectFirst Electronic BankBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; on-the-job training
Work EnvironmentBranch offices, customer service centers, online banking platformsBank branches, customer service counters
Industry UsageFinancial services, banking industryRetail banking, customer service
Job FocusManaging accounts, processing transactions, customer supportHandling cash, assisting customers with transactions

First Electronic Bank roles typically involve broader banking functions and may require additional certifications, while bank tellers focus on daily cash handling and customer service at branch counters. Both positions are essential in retail banking but differ in scope and responsibilities.

What is the First Electronic Bank?

First Electronic Bank is a financial institution that offers electronic banking services, including online and mobile banking, to its customers. Employees in this organization typically need knowledge of banking software, security protocols, and customer service skills. The bank operates in a digital environment focused on convenience and security for account management.

Who is the CEO of First Electronic Bank?

First Electronic Bank is a financial institution, and its CEO is typically a senior executive responsible for overall management. As of now, specific information about the current CEO is not publicly available, and such details may change over time. Job seekers should refer to the company's official website or recent press releases for the most accurate information.
What are popular job titles related to First Electronic Bank jobs in Indiana? For First Electronic Bank jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching First Electronic Bank jobs in Indiana look for? The top searched job categories for First Electronic Bank jobs in Indiana are:
What cities in Indiana are hiring for First Electronic Bank jobs? Cities in Indiana with the most First Electronic Bank job openings:
First Electronic Bank jobs near you
Client Relationship Representative (Universal Banker)

Client Relationship Representative (Universal Banker)

First Merchant's Bank

East Chicago, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

First Merchants Bank rating

8.0

Company rating: 8.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

58th of 149 rated banks

Job description

First Merchants Bank is seeking a Customer Relationship Representative to join our team! This position will execute on individual and team sales and service metrics to help the banking center achieve the strategic and tactical goals of the company. Responsible for providing high quality customer service by accurately completing bank transactions and opening deposit accounts and processing loan applications while identifying and recommending products, services, and digital tools to meet the current and future financial needs of bank Clients. Deliver upon a meaningful customer service experience while exceeding personal production goals.
As part of this role you will:
  • Customer Experience and Relationship Management
    • Deliver high-quality customer service by addressing a wide range of general banking needs in a fast-paced, relationship-focused banking center environment.
    • Proactively engage clients in meaningful conversations to understand current and future financial needs and recommend appropriate products, services, and digital solutions.
    • Resolve client inquiries, concerns, and complaints within scope of authority, ensuring timely resolution and a positive client experience.
    • Utilize customer feedback and service insights to strengthen client relationships, build loyalty, and create client advocates.
    • Maintain accurate client records and account information to support ongoing relationship management.
  • Operational Excellence
    • Accurately process everyday monetary transactions, including deposits, withdrawals, loan payments, check cashing, night deposits, cashier's checks, money orders, and change orders.
    • Perform operational responsibilities as needed, including balancing cash, teller cash recyclers (TCR), vault, ATM, and branch transactions.
    • Process non-monetary client requests, such as stop payments, debit card orders, address changes, and check orders, in accordance with policy.
    • Support banking center operations by adhering to internal controls, completing daily security procedures, and ensuring compliance with policies and procedures.
    • Monitor and resolve deposit and loan exceptions in a timely manner and escalate issues as appropriate.
  • Sales and Business Development
    • Actively lead and participate in sales and service activities to support individual, team, and banking center scorecard goals.
    • Effectively use guided conversations and relationship management tools to identify opportunities to deepen client relationships.
    • Open new consumer and business accounts and process loan applications for new and existing clients.
    • Utilize digital tools to educate clients and enroll them in electronic banking products and services during account opening and onboarding.
    • Engage in teleconsulting activities, including call blocks and call nights, to support achievement of sales goals.
    • Utilize CRM and sales tools to document, track, and manage client interactions and incentive plan activity.
    • Recognize and pursue new business opportunities, including making partner referrals for merchant services, treasury management, mortgages, and investments.
  • Team Collaboration and Leadership
    • Actively participate in the sales management process, including daily huddles, weekly meetings, coaching sessions, and touch bases.
    • Provide guidance and support to associates related to operational procedures, service standards, and sales practices.
    • Assist the Banking Center Manager with administrative and operational activities, including audits, branch balancing, and efficiency initiatives.
    • Serve as a resource for associates regarding problem resolution and procedural questions.
    • High-performing Client Relationship Representatives may serve as a Banking Center Mentor.
    • Risk Management and Compliance
    • Ensure compliance with all applicable regulations, policies, and reporting requirements, including but not limited to BSA, OFAC, CIP, EDD, and information security standards.
    • Complete required training and stay current on regulatory, operational, and product knowledge expectations.

To be successful in this position, we require the following:
  • High school diploma or equivalent (GED).
  • A minimum of one (1) year of banking, sales, or related experience. At least six months of experience selling products or services.
  • This position requires S.A.F.E Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Employees hired or transferring into this position will need to meet the qualification requirements within three (3) months of hire.
  • Ability to obtain Notary Public designation.
  • Ability to multi-task in a fast-paced environment.
  • In-depth knowledge of products/services offered by the bank (all lines of business).

The following would be a plus:
  • Prior banking experience.
  • Ability to sell and cross-sell bank products and services.

First Merchants offers the following:
  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:
First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.
Our Vision is:
To enhance the financial wellness of the diverse communities we serve.
Our Mission is:
To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.
Our Team:
"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."
Apply today to begin your career with us!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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