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First Citizens Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Benefits Analyst

Raleigh, NC

Industry specific certification(s) Preferred Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits ...

First Citizens Bank

Benefits Analyst

Raleigh, NC

Industry specific certification(s) Preferred Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Mortgage processing experience and experience working with Encompass Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully ...

First Citizens Bank

Mortgage Processor II

Raleigh, NC · Hybrid

$38K - $53K/yr

Mortgage processing experience and experience working with Encompass Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully ...

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All JobsFirst Citizens JobsFirst Citizens Jobs in Raleigh, NC

First Citizens information

See Raleigh, NC salary details

$9

$34

$73

How much do first citizens jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for first citizens in Raleigh, NC is $34.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $52.05 per hour, depending on experience, location, and employer.

What is the difference between First Citizens vs Loan Officer?

AspectFirst CitizensLoan Officer
CredentialsTypically requires banking or finance experience, sometimes a degree in finance or related fieldRequires mortgage or loan origination licenses, often a background in finance or sales
Work EnvironmentBank branches, financial institutions, customer service settingsLoan application centers, banks, mortgage companies, client meetings
Industry UsageUsed broadly in banking and financial servicesSpecific to lending, mortgage, and loan services

First Citizens and Loan Officers both operate within the banking and financial industry. While First Citizens typically refers to a bank or financial institution, Loan Officers focus specifically on originating loans and mortgages. Both roles require financial knowledge, but Loan Officers often need specialized licensing. Understanding these differences helps job seekers find the right position in banking or lending sectors.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee, and why are they important?

To thrive as a First Citizens Bank employee, you generally need a background in finance, customer service, and basic banking operations, often supported by a relevant degree or experience. Familiarity with banking software, financial transaction systems, and compliance protocols is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help employees stand out in client-facing and team environments. These competencies ensure excellent customer service, operational efficiency, and adherence to regulatory standards in the banking sector.

What are First Citizens?

First Citizens typically refers to First Citizens Bank, a financial institution that provides a range of banking services including personal and business banking, mortgages, loans, and investment options. The bank is known for its focus on customer service and community banking values. First Citizens has branches in multiple states across the United States and serves individuals, families, and businesses. The company also offers online and mobile banking services to make banking more convenient for its customers.

What are some common challenges faced by First Citizens Bank employees in client-facing roles, and how can they be successfully addressed?

Employees in client-facing roles at First Citizens Bank often encounter challenges such as managing high client expectations, staying updated with regulatory changes, and balancing multiple tasks in a fast-paced environment. Successful team members develop strong communication skills, keep up-to-date with financial products and compliance requirements, and collaborate closely with colleagues to ensure clients receive accurate information and excellent service. Proactively seeking support from mentors and participating in ongoing training programs can also help address these challenges effectively.
What cities near Raleigh, NC are hiring for First Citizens jobs? Cities near Raleigh, NC with the most First Citizens job openings:
First Citizens jobs near you
Infographic showing various First Citizens job openings in Raleigh, NC as of June 2026, with employment types broken down into 4% As Needed, 8% Full Time, 69% Part Time, and 19% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $71,355 per year, or $34.3 per hour.
Float Sales & Service Representative - Triangle West (Float Teller)

Float Sales & Service Representative - Triangle West (Float Teller)

First Citizens Bank

Chapel Hill, NC • On-site

Full-time

Posted 16 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.

The successful candidate will demonstrate:

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently

Agility: Able to process information and move quickly through problem resolution

This role will float to other branches nearby. Mileage will be reimbursed.


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Mileage will be reimbursed.

Required Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

High School Diploma or GED and 6 months customer service experience

Preferred Area of Experience: Sales

License or Certification Type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Mileage will be reimbursed.

Required Skill(s): Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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