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$9

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$75

How much do first citizens jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for first citizens in the United States is $35.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $53.85 per hour, depending on experience, location, and employer.

What is the difference between First Citizens vs Loan Officer?

AspectFirst CitizensLoan Officer
CredentialsTypically requires banking or finance experience, sometimes a degree in finance or related fieldRequires mortgage or loan origination licenses, often a background in finance or sales
Work EnvironmentBank branches, financial institutions, customer service settingsLoan application centers, banks, mortgage companies, client meetings
Industry UsageUsed broadly in banking and financial servicesSpecific to lending, mortgage, and loan services

First Citizens and Loan Officers both operate within the banking and financial industry. While First Citizens typically refers to a bank or financial institution, Loan Officers focus specifically on originating loans and mortgages. Both roles require financial knowledge, but Loan Officers often need specialized licensing. Understanding these differences helps job seekers find the right position in banking or lending sectors.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee, and why are they important?

To thrive as a First Citizens Bank employee, you generally need a background in finance, customer service, and basic banking operations, often supported by a relevant degree or experience. Familiarity with banking software, financial transaction systems, and compliance protocols is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help employees stand out in client-facing and team environments. These competencies ensure excellent customer service, operational efficiency, and adherence to regulatory standards in the banking sector.

What are First Citizens?

First Citizens typically refers to First Citizens Bank, a financial institution that provides a range of banking services including personal and business banking, mortgages, loans, and investment options. The bank is known for its focus on customer service and community banking values. First Citizens has branches in multiple states across the United States and serves individuals, families, and businesses. The company also offers online and mobile banking services to make banking more convenient for its customers.

What are some common challenges faced by First Citizens Bank employees in client-facing roles, and how can they be successfully addressed?

Employees in client-facing roles at First Citizens Bank often encounter challenges such as managing high client expectations, staying updated with regulatory changes, and balancing multiple tasks in a fast-paced environment. Successful team members develop strong communication skills, keep up-to-date with financial products and compliance requirements, and collaborate closely with colleagues to ensure clients receive accurate information and excellent service. Proactively seeking support from mentors and participating in ongoing training programs can also help address these challenges effectively.
What cities are hiring for First Citizens jobs? Cities with the most First Citizens job openings:
What states have the most First Citizens jobs? States with the most job openings for First Citizens jobs include:
First Citizens jobs near you
Infographic showing various First Citizens job openings in the United States as of June 2026, with employment types broken down into 3% As Needed, 9% Full Time, 69% Part Time, and 19% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $73,822 per year, or $35.5 per hour.
Financial Services Representative

Financial Services Representative

First Citizens Bank

Piedmont, SC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

A Financial Services Representative (FSR) supports sales and service delivery in the branch. The FSR builds and expands banking relationships through proactive customer outreach and customer service requests. This position is responsible for opening deposit accounts and related banking services and lending (including consumer real estate secured); as well as identifying and referring sales opportunities to the appropriate bank partner.

Qualities of a successful candidate:

Sales Outreach: Self-starter that is disciplined enough to manage daily calling activity to achieve required results.

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation

Customer Service Skills: Builds trust and confidence with clients

Adaptability: Has the ability to learn and adapt quickly to new information and technology

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Influence: Capable of building rapport with different personalities to drive positive results

Agility: Able to process information and move quickly through problem resolution


Responsibilities

The essential functions of the job include the following:

Proactive outreach to generate appointments for sales conversations

Sales conversations to understand banking needs and financial goals

Open deposit accounts and originate loans (including real estate secured loans)

Identify referrals for wealth, mortgage and business/commercial banking


Qualifications

Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program OR High School Diploma or GED and 5 years of experience in Sales, customer service, or lending; or 6 months of experience in a customer support role at First Citizens Bank; or participation in a First Citizens career development program

Preferred Area of Experience: Financial services sales, telephone sales

License or Certification Type: In cases where licensing is required, associates must complete the bank sponsored licensing program within 12 months of entering the role

Skill(s): Application of a structured sales process, Providing financial guidance and expertise, Financial literacy, Knowledge of retail banking products and services

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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