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First Citizens Jobs in Florida (NOW HIRING)

First Citizens Bank

Business Banker

Winter Park, FL · On-site

What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper. As a Business Banker at First Citizens Bank you will carry on our ...

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First Citizens information

What is a first citizen?

First Citizens typically refers to First Citizens Bank, a financial institution that provides a range of banking services including personal and business banking, mortgages, loans, and investment options. The bank is known for its focus on customer service and community banking values. First Citizens has branches in multiple states across the United States and serves individuals, families, and businesses. The company also offers online and mobile banking services to make banking more convenient for its customers.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee?

To thrive as a First Citizens Bank employee, you generally need a background in finance, customer service, and basic banking operations, often supported by a relevant degree or experience. Familiarity with banking software, financial transaction systems, and compliance protocols is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help employees stand out in client-facing and team environments. These competencies ensure excellent customer service, operational efficiency, and adherence to regulatory standards in the banking sector.

What are some common challenges faced by First Citizens Bank employees in client-facing roles, and how can they be successfully addressed?

Employees in client-facing roles at First Citizens Bank often encounter challenges such as managing high client expectations, staying updated with regulatory changes, and balancing multiple tasks in a fast-paced environment. Successful team members develop strong communication skills, keep up-to-date with financial products and compliance requirements, and collaborate closely with colleagues to ensure clients receive accurate information and excellent service. Proactively seeking support from mentors and participating in ongoing training programs can also help address these challenges effectively.

What is the difference between First Citizens vs Loan Officer?

AspectFirst CitizensLoan Officer
CredentialsTypically requires banking or finance experience, sometimes a degree in finance or related fieldRequires mortgage or loan origination licenses, often a background in finance or sales
Work EnvironmentBank branches, financial institutions, customer service settingsLoan application centers, banks, mortgage companies, client meetings
Industry UsageUsed broadly in banking and financial servicesSpecific to lending, mortgage, and loan services

First Citizens and Loan Officers both operate within the banking and financial industry. While First Citizens typically refers to a bank or financial institution, Loan Officers focus specifically on originating loans and mortgages. Both roles require financial knowledge, but Loan Officers often need specialized licensing. Understanding these differences helps job seekers find the right position in banking or lending sectors.

First Citizens jobs near you
Infographic showing various First Citizens job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution.

Business Services Representative (Small Business Specialist - External Business Development)

First Citizens Bank

Winter Park, FL • On-site

Full-time

Posted 5 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

108th of 175 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We’re looking for people who want more than just a job – who want to make a difference in the communities where we live and work.The Business Services Representative is responsible for providing cash management solutions to commercial and business banking relationships. This role delivers a full range of business deposits and related services to clients. The BSR partners with Business and Commercial Bankers as a subject matter expert in business deposits and related business services and self-sources new business opportunities.


Responsibilities & Qualifications

Duties & Responsibilities:


Sales - Achieve individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned. Sales results should align with the needs of the community and ultimately support the organizational commitment to diverse lending. Engage with customers, prospects and referral sources through proactive outreach. When appropriate, represents the Bank in the community by attending and participating in civic and community events for the purpose of generating additional business and identifying potential CRA opportunities for the Bank. Engage in sales practices that are aligned to create value for both the customer and the bank. Appropriate partnering, planning and preparation occurs to ensure conversations provide the relevant financial guidance needed to drive informed decisions.


Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.


Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.


Position Specific Skills:
Application of a structured sales process
Providing financial guidance and expertise
Financial literacy
Knowledge retail and wealth solutions referred
Knowledge of business deposit and cash management solutions
Business development
Networking and building centers of influence


Qualifications:
Minimum Required Education and Experience: Bachelor's Degree and 2 years' experience OR High School Diploma or GED/Equivalent and 6 years' experience in Sales or financial services sales


Preferred Area of Experience:Business development, business banking, lending, merchant services, treasury management
Required Licenses or Certifications: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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