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First Choice Healthcare Jobs in Seattle, WA (NOW HIRING)

Gencare Inc

Server

Federal Way, WA · On-site

$20/hr

... Memory Care Community. We have an immediate opening for servers to join our amazing team. PT ... raises, First Choice Health Employee Assistance Program, quarterly raises for hourly employees ...

Gencare Inc

Housekeeper

Federal Way, WA · On-site

$19/hr

... Living/Memory Care Community. We are seeking to add amazing, caring Housekeepers to our team ... First Choice Health Employee Assistance Program, free CEU's, LPN and CNA annual license ...

Gencare Inc

Concierge

Renton, WA · On-site

$22 - $24/hr

... First Choice Health Employee Assistance Program, free CEU's, LPN and CNA annual license reimbursement, Free meal at work. GenCare Lifestyle promotes a Whole Life Living™ program that focuses on the ...

Gencare Inc

Cook

Renton, WA · On-site

$21.57 - $22/hr

First Choice Health Employee Assistance Program with Discount Marketplace Perks Reward Program _____ What We're Looking For * Proven cooking experience, ideally in scratch kitchens * Passion for ...

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All JobsFirst Choice Healthcare JobsFirst Choice Healthcare Jobs in Seattle, WA

First Choice Healthcare information

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$11

$19

$26

How much do first choice healthcare jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for first choice healthcare in Seattle, WA is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $20.77 per hour, depending on experience, location, and employer.

What is First Choice Healthcare?

First Choice Healthcare is a healthcare organization that provides a range of medical services, often including primary care, specialty care, and urgent care, depending on location. They aim to offer accessible and high-quality healthcare to individuals and families, focusing on patient-centered care and preventive services. First Choice Healthcare may operate clinics, medical centers, or partner with other healthcare providers to deliver comprehensive care. Their services often cover routine checkups, immunizations, chronic disease management, and sometimes behavioral health support.

What are the key skills and qualifications needed to thrive as a healthcare professional at First Choice Healthcare?

To thrive as a healthcare professional at First Choice Healthcare, you need a relevant healthcare degree, licensure or certification, and strong clinical skills tailored to your specialty. Familiarity with electronic health records (EHRs), medical billing systems, and other healthcare IT tools is often required. Excellent communication, compassion, and the ability to work well in teams are standout soft skills. These competencies are critical for delivering high-quality patient care, ensuring compliance, and fostering a collaborative healthcare environment.

What are some common challenges faced by healthcare professionals at First Choice Healthcare, and how are they typically addressed?

Healthcare professionals at First Choice Healthcare often manage a diverse patient population with varying needs, which can present challenges in prioritizing care and maintaining efficient workflow. Teamwork and clear communication are essential, as staff frequently collaborate with physicians, nurses, and administrative personnel to ensure comprehensive patient care. Supportive leadership, ongoing training, and regular team meetings help address these challenges by fostering a collaborative environment and encouraging professional development.

What is the difference between First Choice Healthcare vs Medical Assistant?

AspectFirst Choice HealthcareMedical Assistant
CertificationsVaries by position, often includes CPR and specific medical trainingCertified Medical Assistant (CMA) or Registered Medical Assistant (RMA) often required
Work EnvironmentClinics, outpatient facilities, healthcare officesClinics, hospitals, outpatient clinics
Employer & Industry UsageHealthcare providers, clinics, outpatient centersHospitals, clinics, medical offices
Job RoleAssist healthcare providers, patient care, administrative tasksPatient intake, vital signs, assisting with procedures

First Choice Healthcare and Medical Assistants both work in healthcare settings, but Medical Assistants typically have specific certifications and perform more clinical and administrative duties. First Choice Healthcare may employ a range of healthcare roles, including Medical Assistants, but the two are distinct in certification and scope of practice.

What are popular job titles related to First Choice Healthcare jobs in Seattle, WA?

For First Choice Healthcare jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching First Choice Healthcare jobs in Seattle, WA look for?

The top searched job categories for First Choice Healthcare jobs in Seattle, WA are:

First Choice Healthcare jobs near you
Infographic showing various First Choice Healthcare job openings in Seattle, WA as of August 2026, with employment types broken down into 43% Full Time, and 57% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,381 per year, or $19.9 per hour.

Customer Care Representative I

First Choice Health Network Inc

Seattle, WA • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

CUSTOMER CARE REPRESENTATIVE I
POSITION SUMMARY:
The Customer Care Representative 1 provides courteous, accurate, and timely responses to routine employee benefits inquiries via phone, email, and chat from members and providers. This role involves handling standard inquiries and following up as needed, with support from senior representatives for complex issues. Bilingual proficiency (Spanish) is a plus. Individuals who thrive at First Choice Health exhibit the following success skills-- Caring, Transparency, Collaboration, Relentlessness, and Innovation.
This is a remote job that requires working hour from 6AM-7PM (8 hour shift). Preference location- Washington, Oregon, Idaho, Alaska, Nevada.


RESPONSIBILITIES:
● Phone and Queue Management: Handle all assigned routine inquiries regarding benefits, eligibility, claims, and provider/facility locations within the network.
● Customer Assistance: Answer member and provider calls about employee benefits and eligibility, claims payment and processing status.
● Issue Escalation: Route challenging or complex inquiries, especially emotional or difficult calls, to Customer Care Representative II or Senior.
● Documentation: Log each customer interaction and resolution in the Customer Relationship Management (CRM) system and track action items related to the interaction as needed.
● Standards and Compliance: Meet key performance indicators (KPIs) for response time, accuracy, and adherence to call schedules, while ensuring compliance with confidentiality guidelines for Protected Health Information (PHI).
● Support and Teamwork: Support team goals by handling calls within the queue efficiently and escalating issues appropriately.
● Chat Support: Manage one or more chat sessions at a time to assist with basic customer inquiries.

QUALIFICATIONS:
● High School Diploma or equivalent.
● 2+ years in customer service or similar role, with experience in healthcare or insurance preferred.

SKILLS:
● Has customer service phone skills.
● Strong written and verbal communication skills and an empathetic approach to customer service.
● Basic understanding of employee healthcare benefits and provider networks.
● Effective time management, prioritization and multitasking skills
● Competency with CRM systems, Google Workspace, and Microsoft Office Suite.
● Ability to work collaboratively in a team and seek guidance as needed.
PHYSICAL REQUIREMENTS:
● Ability to see and hear within normal ranges with or without aid.
● Ability to bend, and move within normal ranges.
● Ability to be stationary for long periods of time.
● Finger and hand dexterity.
● Able to lift a minimum of 10-20 pounds.


ABOUT FIRST CHOICE HEALTH:

First Choice Health, headquartered in Seattle, WA, is a provider-owned healthcare organization offering employers a forward-thinking alternative to traditional health insurance. We have been serving employers of all sizes and across many industries with exceptional health benefits administration for over 35 years, providing unparalleled access to a growing number of clinically integrated networks (CIN) and a traditional PPO. Alongside our Employee Assistance Program (EAP) addressing mental health and work-life balance, our services collectively support members in every step of their healthcare journeys.
At First Choice Health, we are proud to deliver the personalized, quality service our clients deserve, while reducing costs and keeping their members healthy.
OUR PURPOSE, VALUES & CULTURE:
Uniting providers, employers, and individuals, we deliver sustainable solutions that elevate the health and care of our communities.
CARE  TRANSPARENT  COLLABORATE  RELENTLESS  INNOVATE  
We strive to uphold the above values and take steps to cultivate our culture through each one. We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. Learn more about how we foster a culture of belonging.

At First Choice Health, we believe that a culture that fosters  belonging- one that accept employees for who they are, nurtures creative thinking, and appreciates different perspectives drives our success. By cultivating an environment where every voice is valued, we empower our employees to bring their best selves to work, enable us to serve our clients and communities more effectively.  We work as a community, guided by our values and are unified in our mission to make healthcare access easier for everyone from all walks of life. 
BENEFITS:
FCH offers comprehensive benefits focused on supporting employee health, financial security, and work-life balance.
  • Health & Insurance: Medical (HSA and PPO plans) and Vision coverage, Dental plan, employer-provided Life Insurance, and Short- & Long-Term Disability coverage.
  • Financial & Retirement: Health Savings Account (HSA) with company contributions, Flexible Spending Account (FSA), 401(k) plan with an employer match, and discretionary Profit Sharing.
  • Time Off & Development: Paid Time Off (PTO) accrued based on tenure, Paid Holidays (including floating holidays and time for community service), and Tuition Reimbursement for continuing education.
  • Support: Employee Assistance Program (EAP) for confidential professional counseling, and a Wellness program with rewards.
Note: Benefits are subject to change with or without notice.

PHYSICAL REQUIREMENTS:
1. Ability to see and hear at normal levels with or without aid.
2. Ability to sit for long periods of time.
3. Finger and hand dexterity.
4. Ability to bend and twist.
Access to PHI:
Routine and limited and does not require manager approval - The duties of the position require routine contact with a limited set of PHI that does not require manager approval. Examples include claims adjudication.
For California employees, please review Privacy Act: https://www.fchn.com/documents/fch/pdf/caprivacynoticeemployeesandapplicantsfina