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First Bank Banking Jobs in Waterloo, IA (NOW HIRING)

First Bank

Personal Banker

Waverly, IA · On-site

$17.75 - $21.75/hr

... First Bank would be a great fit for you. As a Personal Banker, you will provide excellent customer service, open and maintain customer accounts, and originate loans for customers. By pairing ...

First Bank

Personal Banker

Waverly, IA · On-site

$17.75 - $21.75/hr

... First Bank would be a great fit for you. As a Personal Banker, you will provide excellent customer service, open and maintain customer accounts, and originate loans for customers. By pairing ...

First Bank

Flexible Transaction Banker

Waverly, IA · On-site

$16.75 - $20.75/hr

... First Bank would be a great fit for you! As a Flexible Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their ...

First Bank

Flexible Transaction Banker

Cedar Falls, IA · On-site

$16.75 - $21/hr

... First Bank would be a great fit for you! As a Flexible Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their ...

First Bank

Flexible Transaction Banker

Waverly, IA · On-site

$16.75 - $20.75/hr

... First Bank would be a great fit for you! As a Flexible Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their ...

First Bank

Flexible Transaction Banker

Cedar Falls, IA · On-site

$16.75 - $21/hr

... First Bank would be a great fit for you! As a Flexible Transaction Banker, you will interact with customers each day providing exceptional service and accurately completing transactions on their ...

First Bank

Financial Advisor

Cedar Falls, IA · On-site

As a Financial Advisor with First Bank you will guide individuals and businesses in achieving their financial goals through personalized investment strategies, retirement planning, and risk ...

First Bank

Financial Advisor

Cedar Falls, IA · On-site

As a Financial Advisor with First Bank you will guide individuals and businesses in achieving their financial goals through personalized investment strategies, retirement planning, and risk ...

Us Bank

Business Banking Relationship Manager

Waterloo, IA · On-site

$86 - $106/hr

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank ...

US Bank

Custodial Records Associate 2

Waterloo, IA · On-site

$20 - $20.91/hr

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank ...

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All JobsFirst Bank Banking JobsFirst Bank Banking Jobs in Waterloo, IA

First Bank Banking information

See Waterloo, IA salary details

$10.8K

$80.5K

$118.8K

How much do first bank banking jobs pay per year?

As of Aug 27, 2026, the average yearly pay for first bank banking in Waterloo, IA is $80,491.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,600.00 and $118,300.00 per year, depending on experience, location, and employer.

What does a First Bank Banking professional do?

A First Bank Banking professional assists customers with a range of financial services, including opening and managing accounts, processing transactions, and providing information about loans, mortgages, and other banking products. They ensure customers receive high-quality service, help resolve any account issues, and maintain compliance with banking regulations. These professionals may also advise clients on financial solutions to meet their needs and support the bank's sales and growth objectives.

What are the key skills and qualifications needed to thrive as a First Bank Banking professional?

To thrive as a First Bank Banking professional, you need strong financial acumen, attention to detail, and a background in finance, business administration, or a related field. Familiarity with core banking software, digital transaction systems, and relevant certifications such as CIBN or ACCA is highly valuable. Exceptional customer service, communication, and problem-solving skills help you build client trust and resolve issues efficiently. These capabilities are crucial for delivering reliable financial services, ensuring compliance, and fostering strong client relationships in a competitive banking environment.

What are some common challenges faced by new employees in a First Bank Banking role and how can they be overcome?

New employees at First Bank often encounter challenges such as quickly learning a wide variety of banking products, adapting to strict regulatory compliance requirements, and building rapport with customers. To overcome these challenges, it’s helpful to actively participate in bank-provided training sessions, seek advice from experienced colleagues, and regularly review compliance guidelines. Additionally, developing strong communication skills and being proactive in asking questions can help new hires feel more confident and effective in their roles.

What is the difference between First Bank Banking vs Customer Service Representative?

AspectFirst Bank BankingCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentBank branches, offices, and online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail banking, financial services
Common Search & ComparisonRoles involving banking operations and customer interactionFrontline customer support in banking

First Bank Banking roles typically involve financial transactions, account management, and banking operations, often requiring specific certifications. Customer Service Representatives focus on assisting customers with inquiries and account issues, working directly with clients in branch or call center settings. While both roles serve banking customers, First Bank Banking positions are more specialized in banking services, whereas Customer Service Representatives emphasize customer support and communication skills.

What are popular job titles related to First Bank Banking jobs in Waterloo, IA?

For First Bank Banking jobs in Waterloo, IA, the most frequently searched job titles are:

What job categories do people searching First Bank Banking jobs in Waterloo, IA look for?

The top searched job categories for First Bank Banking jobs in Waterloo, IA are:

What cities near Waterloo, IA are hiring for First Bank Banking jobs?

Cities near Waterloo, IA with the most First Bank Banking job openings:

First Bank Banking jobs near you

Personal Banker

First Bank

Waverly, IA • On-site

$17.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Does helping customers meet their financial goals sound like something you would enjoy? If so, the Personal Banker position with First Bank would be a great fit for you. As a Personal Banker, you will provide excellent customer service, open and maintain customer accounts, and originate loans for customers. By pairing customers with the financial products and services they need you will help them meet their diverse financial goals such as purchasing a car, making home improvements, or making paying monthly bills not so much of a chore.
Duties include:
Accounts:
  • Provide timely and quality customer service in responding to questions, concerns, and requests.
  • Open, close and/or transfer accounts of all types including but not limited to checking, savings and certificates of deposit, retirement accounts (IRA's), business accounts, funeral escrows, and estate accounts.
  • Input or assist with maintenance on a large variety of accounts.
  • Debit cards issuance, lookup, and processing of disputes.

Cross selling:
  • Bring up and discuss bank products and services that may be beneficial with customers or prospective customers.
  • Help to deepen banking relationship with existing customers and solicit prospects to the bank.
  • Refer customers and prospective customers to other areas/departments of the bank.

Loan Origination:
  • Work with customers through the loan application process including gathering relevant information, pulling credit reports, preparing loan documents, closing the loan, and preparing it for workflow. Loan types include car, personal, holiday, time certificate secured, overdraft protection, home improvement, home equity and home equity lines of credit.
  • Responsible for collection process of past due loans. Making direct contact with customers on the status of their loan, preparing the necessary document for repossession, knowing the process and timing of cure notices for loan.

Other:
  • Responsible for ensuring customer service is provided in a high-quality manner.
  • As part of our overall team of bank employees, this position may be requested to assist in the support of other bank activities and areas.
  • Other duties as assigned.

To be best prepared for this position, excellent customer service and communication skills as well as confidentiality are a must. In addition, problem solving and prioritization skills will help you excel. You must have at least a high school diploma, 2 years of customer service experience and currently be NMLS registered or eligibility to be NMLS registered. Previous banking experience and a 2-year degree in business, finance or related field are preferred but not required.
Hours are Monday - Friday 8am-5pm and rotating Saturday schedule 8:30am-11am (11 per year).
First Bank is committed to our employees and customers. We believe our employees are our greatest resource and are fortunate to have quality employees who dedicate their time and effort to making First Bank a leader in our banking communities. To our team members we offer the following benefits: Health insurance, dental insurance, vision insurance, pre-tax flexible spending accounts, group term life insurance, dependent life insurance, short and long-term disability, 401k/ESOP with employer match, paid holidays, paid vacation time, paid sick time, and a wellness program.
Apply online today!
EOE, including disability/vets

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