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First Assistant Store Manager Jobs in Dover, DE (NOW HIRING)

Royal Farms

Assistant Store Manager

Dover, DE · On-site

$42K - $55K/yr

When acting on behalf of the Store Manager, the Assistant Store Manager leads the store team, ensuring continuity of service, results, and culture. By focusing on both execution and development, this ...

High's

Assistant Store Manager

Chestertown, MD · On-site

The Assistant Store Manager (ASM) is responsible for supporting the Store Manager in the day-to-day store operations. The ASM is a key partner in meeting performance and profit goals. In partnership ...

Journeys

Assistant Store Manager

Dover, DE · On-site

JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect ...

Journeys

Assistant Store Manager

Dover, DE · On-site

JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect ...

Journeys

Assistant Store Manager

Dover, DE · On-site

JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect ...

Genesco

Assistant Store Manager

Dover, DE · On-site

JOB SUMMARY To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect ...

Spencer's

Senior Assistant Store Manager

Dover, DE · On-site

$19 - $19.25/hr

Assistant Store Manager Hourly rate ranges from $19.00 to $19.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time, Paid Holidays ...

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First Assistant Store Manager information

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How much do first assistant store manager jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for first assistant store manager in Dover, DE is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.63 per hour, depending on experience, location, and employer.

What is a first assistant store manager?

First Assistant Store Managers are retail professionals who support the Store Manager in overseeing the daily operations of a store. They are responsible for supervising staff, ensuring excellent customer service, maintaining inventory, and assisting with scheduling and training employees. Additionally, First Assistant Store Managers help implement store policies, achieve sales goals, and may take charge of the store in the absence of the Store Manager. Their role is crucial in maintaining a productive and positive work environment while optimizing store performance.

What are the key skills and qualifications needed to thrive as a first assistant store manager?

To thrive as a First Assistant Store Manager, you need strong leadership abilities, retail operations knowledge, and experience in inventory management, often supported by prior supervisory experience or a relevant degree. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Excellent communication, problem-solving, and customer service skills help you motivate staff and create positive shopping experiences. These competencies are crucial for driving sales, ensuring efficient store operations, and supporting the store manager in achieving business goals.

What are some common challenges faced by a first assistant store manager, and how can they be addressed?

First Assistant Store Managers often encounter challenges such as balancing operational tasks with staff management, addressing customer concerns, and maintaining store standards during busy periods. Navigating these challenges requires strong organizational skills, clear communication, and the ability to delegate tasks effectively. Building a supportive team culture and proactively addressing issues as they arise can help ensure smooth store operations and support professional growth within the role.

What is the difference between First Assistant Store Manager vs Assistant Store Manager?

AspectFirst Assistant Store ManagerAssistant Store Manager
ResponsibilitiesSupports store operations, assists in managing staff, and steps in for the Store ManagerOversees daily store activities, manages staff, and ensures sales targets are met
QualificationsExperience in retail, leadership skills, and often some management certificationsRetail experience, customer service skills, and supervisory abilities
Work EnvironmentRetail store, team-oriented, fast-pacedRetail store, customer-focused, operational

The First Assistant Store Manager typically has more leadership responsibilities and supports the Store Manager directly, often stepping in during absences. The Assistant Store Manager focuses on daily operations and team management. Both roles require retail experience and strong interpersonal skills, but the First Assistant Store Manager often holds a higher level of responsibility and may have additional certifications.

How much does a first assistant store manager earn?

A first assistant store manager typically earns between $35,000 and $55,000 annually, depending on the company, location, and experience. They often receive additional benefits such as bonuses, health insurance, and paid time off, and may work full-time hours including weekends and holidays.

Is a First Assistant Store Manager a good first job?

A First Assistant Store Manager role can be suitable as a first job for individuals interested in retail management, as it offers experience in leadership, customer service, and operational tasks. However, it often requires prior retail experience or related skills and involves responsibilities such as supervising staff and managing store operations, which may be challenging for first-time workers.
First Assistant Store Manager jobs near you

Assistant Store Manager

Dover, DE • On-site

Royal Farms
Retail • 1 - 5K employees
Learn more about Royal Farmsexternal

$42K - $55K/yr

Full-time

Posted 16 days ago

Key responsibilities

  • Support the Store Manager in managing daily store operations and ensuring operational standards are met.

  • Supervise associates and lower-level management, providing coaching, feedback, and recognition to maintain performance standards.

  • Monitor store performance, analyze metrics, and assist in implementing strategies to improve sales, profitability, and operational efficiency.

Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

27th of 47 rated convenience stores

Job description

Anticipated Annual Earnings: $42,000-$55,000
Full-time, hourly role (Based on 40 hours/week plus eligible incentive earnings)
Job Purpose
The Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. This role supervises associates and lower-level management, assists with customer escalations, and ensures operational standards are consistently met.
When acting on behalf of the Store Manager, the Assistant Store Manager leads the store team, ensuring continuity of service, results, and culture. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
Essential Functions
Customer Service & Community Engagement
    • Ensure every customer receives outstanding service by modeling and reinforcing a friendly environment through greeting, acknowledgement, high standards, and strong product knowledge.
    • Provide leadership that develops team members' ability to deliver consistent, efficient, and welcoming customer service.
    • Partner with the Store Manager to plan and execute short-term initiatives that enhance customer satisfaction, sales performance, and community connection.
    • Build and maintain positive relationships with the local community by engaging with customers, responding to feedback, and supporting company outreach efforts.
    • Ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.

Team Leadership & Development
    • Support the Store Manager in building and sustaining a high-performing retail team through recruiting, onboarding, training, and continuous development.
    • Partner with the Store Manager to deliver training and communication on all new initiatives, including promotions, products, policies, processes, and safety equipment.
    • Provide timely coaching and feedback to ensure associates consistently meet performance standards and demonstrate desired behaviors.
    • Recognize and reward team members who uphold company values and performance expectations, and recommend candidates for advancement opportunities.
    • Address Employee Relations matters with fairness and a resolution-oriented approach that supports both associates and business needs.

Operations & Policy Compliance
    • Uphold and ensure consistent execution of all Royal Farms rules, policies, procedures, and systems.
    • Maintain accountability for compliance in all areas, including people, safety, assets, and cash management.
    • Address and escalate concerns or violations promptly to the Store Leader, and when appropriate, to the District Leader and Human Resources.
    • Monitor vendor activity and enforce adherence to company policy when checking in both internal and external vendors.

Business Performance & Strategy
    • Monitor and analyze store performance, metrics, and operational processes to identify opportunities for improvement.
    • Partner with the Store Manager to implement both short-term and long-term strategies and initiatives that support sales, profitability, and operational goals.
    • Provide insights and recommendations to help the store team achieve performance targets while ensuring efficient execution of company programs and policies.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Supervisory Responsibilities
  • Supervises all store employees.

Qualifications
Required
    • Must be at least 18 years old.
    • High school diploma or GED.
    • Minimum of 1 year of experience in fast food, retail, or related management.
    • Proven leadership skills with the ability to supervise and motivate teams.
    • Strong written, verbal, and interpersonal communication skills.
    • Strong organizational skills with the ability to prioritize and delegate tasks.
    • Basic proficiency in business math, accounting, and computer applications.
    • Demonstrated analytical and decision-making abilities.

Preferred
    • An associate's (2-year) college degree or higher.
    • Leadership experience in a fast-paced retail, food service, or fuel environment.
    • Prior experience across all areas of store operations, including foodservice.
    • A current ANSI-approved Food Safety Manager Certification.
    • Demonstrated excellence in customer service delivery, relationship building, and clear communication.
    • Experience leading and developing high-performing teams.
    • Experience implementing change with measurable results.

Success Factors
  • Supportive Leadership - Effectively supports the Store Manager by coaching team members, reinforcing standards, and maintaining a positive and productive store environment.
  • Operational Reliability - Demonstrates consistent execution of store policies, procedures, and safety practices, ensuring smooth daily operations and compliance.
  • Customer-Focused Performance - Maintains high standards of customer service and professionalism, contributing to strong community engagement and customer satisfaction.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.
  • Must have open availability to work mornings, evenings, overnights, weekends, and holidays, based on the store's business needs.
  • Must be able to lead, coach, and support a team in a fast-paced, customer-facing environment.
  • Must be able to use store technology systems including registers, scheduling tools, and reporting platforms.
  • Must have or obtain an ANSI approved Food Safety Manager Certification within required timeframes and maintain certification thereafter.
  • Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
  • Must have reliable transportation and maintain regular, on-time attendance.
  • Must wear slip-resistant shoes while on duty.

Compensation Details
  • This is a full-time, hourly positions
  • Hourly rate plus performance-based incentives
  • Anticipated annual earnings are calculated based on a 40-hour workweek and on-target incentive achievement
  • Actual earnings may vary based on hours worked and performance
  • Salary range is a good faith estimate of the offer that will be made and earnings potential, and individual candidate amounts will vary based on experience and location.

Pay Range
USD $20.00 - USD $26.00 /Hr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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