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Firearm Sales Associate Jobs in Wisconsin (NOW HIRING)

... firearms * Watch facilities and parking areas on foot. Direct traffic during special events or ... Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks ...

New

... firearms * Watch facilities and parking areas on foot. Direct traffic during special events or ... Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks ...

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

Retail Customer Service

Madison, WI · On-site

$15 - $16/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

Customer Service Outfitter

Prairie Du Chien, WI · On-site

$13.50 - $18.50/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Secures all firearms brought into the store with trigger locks. * Checks in all Vendor ...

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Firearm Sales Associate information

What is a firearm sales associate?

Firearm Sales Associates are retail professionals who assist customers in purchasing firearms and related accessories. They are responsible for providing knowledgeable advice, explaining product features, and ensuring that all firearm sales comply with federal, state, and local laws. These associates also handle background checks, process paperwork, and maintain accurate records of all transactions. Additionally, they may be responsible for inventory management and ensuring the safe storage of firearms within the store.

What skills and qualifications are needed to be a firearm sales associate?

To thrive as a Firearm Sales Associate, you need solid knowledge of firearms, strong sales abilities, and familiarity with relevant laws and regulations, often supported by a high school diploma or equivalent. Proficiency with point-of-sale (POS) systems, background check software, and inventory management tools is typically required. Excellent customer service, attention to detail, and effective communication are critical soft skills in this role. These skills ensure safe, legal firearm transactions and create a positive, trustworthy experience for customers.

What are the main challenges a firearm sales associate might face when assisting customers?

Firearm Sales Associates often navigate the challenge of ensuring strict compliance with federal, state, and local regulations while providing excellent customer service. This includes verifying customer eligibility, completing background checks, and accurately processing required paperwork. Associates must also handle sensitive conversations with customers who may be new to firearms or anxious about regulations. Remaining knowledgeable about product features and safety, as well as maintaining a secure and organized sales environment, are ongoing priorities in this role.

What is the difference between Firearm Sales Associate vs Gun Counter Clerk?

AspectFirearm Sales AssociateGun Counter Clerk
CredentialsFirearm safety certification, background checkBasic retail training, possibly firearm safety knowledge
Work EnvironmentGun stores, sporting goods storesGun stores, sporting goods stores
Employer & IndustryFirearm retailers, sporting goods storesFirearm retailers, sporting goods stores
Search & Comparison IntentJob responsibilities, certifications, salaryJob duties, qualifications, work environment

Firearm Sales Associates and Gun Counter Clerks often work in similar retail environments, handling firearm sales and customer inquiries. However, Firearm Sales Associates typically require specific safety certifications and are more involved in the sales process of firearms, while Gun Counter Clerks may focus more on customer service and product knowledge without specialized certifications.

What are popular job titles related to Firearm Sales Associate jobs in Wisconsin?

For Firearm Sales Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Firearm Sales Associate jobs in Wisconsin look for?

The top searched job categories for Firearm Sales Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Firearm Sales Associate jobs?

Cities in Wisconsin with the most Firearm Sales Associate job openings:

Infographic showing various Firearm Sales Associate job openings in Wisconsin as of August 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.

Customer Relations Associate Full Time

Bass Pro Shops

Sun Prairie, WI • On-site

$38K - $48K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Bass Pro Shops rating

6.4

Company rating: 6.4 out of 10

Based on 439 frontline employees who took The Breakroom Quiz

17th of 39 rated national retailers


Job description

POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
  • Secures all firearms brought into the store with trigger locks.
  • Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
  • Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Greets all customers as they enter the store in a friendly and outgoing manner.
  • Handles customer's merchandise returns; complete refund / exchange paperwork.
  • Sorts returns by category and return to proper area.
  • Sells appropriate Hunting and Fishing Licenses.
  • Handles and administers all incentive and reward programs.
  • Remains product knowledgeable.
  • Remains aware of advertised sales.
  • Keeps work area clean, neat and well stocked with supplies.
  • Follows all Company Policies and Procedures.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    • identifying and evaluating customers' needs
    • making product recommendations based off this analysis
    • promoting programs including, but not limited to CLUB Membership, VOC, and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
  • Minimum Degree Required: High school diploma or equivalent experience.
KNOWLEDGE, SKILLS, AND ABILITY:
  • Ability to calculate figures such as discounts and make change to customers
  • Ability to communicate in a friendly and professional manner to our customers and other associates
  • Ability to establish and maintain effective working relationships with Management, coworkers and customers
  • Ability to operate computerized Point of Sale register system
TRAVEL REQUIREMENTS:
  • N/A
PHYSICAL REQUIREMENTS:
  • Constantly stand and/or walk during shift
  • Constantly communicate with others to exchange information
  • Constantly repeat motions that may include the wrists, hands and/or fingers
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Occasionally work in low or high temperatures
  • Occasionally work in noisy environments
  • Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
INDEPENDENT JUDGEMENT:
  • Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
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