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Firearm Customer Service Jobs in Minnesota (NOW HIRING)

SCHEELS

Gun Customer Service

Eden Prairie, MN · On-site

$17.50/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Scheels

Gun Customer Service

Eden Prairie, MN · On-site

$14.75 - $20.50/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Scheels

Gun Customer Service

Eden Prairie, MN · On-site

$17.50/hr

Gun Customer Service associates are responsible for creating a welcoming environment by greeting ... Complete firearm background checks * Assist with Gun Room housekeeping * Ensure all ATF federal ...

Bass Pro Shops

Team Lead - Firearms

Woodbury, MN · On-site

$18 - $20.75/hr

Provide highest quality customer service on the sales floor and assisting with customer phone calls, when developing relationships with customers in answering questions about their firearm, quoting a ...

Bass Pro Shops

Team Lead - Firearms

Woodbury, MN · On-site

$18 - $20.75/hr

Provide highest quality customer service on the sales floor and assisting with customer phone calls, when developing relationships with customers in answering questions about their firearm, quoting a ...

Scheels

Part Time Gun Customer Service

Saint Cloud, MN · On-site

$13 - $22/hr

Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly Requirements: Customer Service * Genuinely and ...

SCHEELS

Part Time Gun Customer Service

Saint Cloud, MN · On-site

$27K - $45K/yr

Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly Requirements: Customer Service * Genuinely and ...

Scheels

Part Time Gun Customer Service

Saint Augusta, MN · On-site

$14.25 - $19.75/hr

Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly Requirements Customer Service * Genuinely and ...

Ezpawn 19005

Retail Customer Service

Minneapolis, MN · On-site

$16 - $17/hr

Retail Sales Associates / Retail Customer Service Pay range is based on experience from $16.00/hr ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

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Ezpawn 19005

Retail Customer Service

Saint Paul, MN · On-site

$15.50 - $20.25/hr

Retail Sales Associates / Retail Customer Service We want you to join us for a career not a job. At ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

New

EZCORP

Retail Customer Service

Saint Paul, MN

$16 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

EZCORP

Retail Customer Service

Minneapolis, MN · On-site

$16 - $17/hr

Retail Sales Associates / Retail Customer Service Pay range is based on experience from $16.00/hr ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

EZCORP

Retail Customer Service

Saint Paul, MN · On-site

$16 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

EZCORP

Retail Customer Service

Crystal, MN

$16 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

EZCorp, Inc.

Retail Customer Service

Crystal, MN · On-site

$16 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

EZCorp, Inc.

Retail Customer Service

Saint Paul, MN · On-site

$16 - $17/hr

Hiring immediately for Retail Sales Associates / Retail Customer Service! Working for EZCORP is not ... Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus * Sales ...

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All JobsFirearm Customer Service JobsFirearm Customer Service Jobs in Minnesota

Firearm Customer Service information

What cities in Minnesota are hiring for Firearm Customer Service jobs?

Cities in Minnesota with the most Firearm Customer Service job openings:

Infographic showing various Firearm Customer Service job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Part-Time Firearms Customer Service Associate

Rochester, MN • On-site

Scheels
Apparel and Accessories Stores • 5 - 10K employees
Learn more about Scheelsexternal

$16/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Scheels rating

7.2

Company rating: 7.2 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

Job description

Scheels Company Goals:
We strive to be the best retailer in the USA in the eyes and minds of our customers, associates, and business partners.
Overview:
Gun Customer Service associates are responsible for creating a welcoming environment by greeting customers, accurately processing transactions while following all ATF federal laws and guidelines. This role provides friendly, helpful service that ensures customers leave with a positive impression of Scheels.
This role requires all associates to be at least 21 years of age due to compliance requirements for processing firearms.
Schedule: Must be flexible to work assigned schedule, Monday through Friday, 5:00pm - 9:00pm & Saturday & Sunday 10:00am - 7:00pm. Schedule may include varied hours, evenings, & holidays, must be available a minimum of every other weekend. Average hours per week is 20 hours
Wage: Starting at $16.00+/hr
What We Commit To – Our Employee Ownership Values
As an employee-owner, you’re expected to actively contribute to a culture that thrives on:
  • Delivering a Personalized WOW Customer Experience
    • Every customer interaction is an opportunity to exceed expectations
    • We focus on making every visit memorable, personalized, and impactful
  • Having a Team-First, Winning Mentality
    • We succeed together by supporting one another and celebrating team wins
    • Collaboration and unity drive our performance and customer experience
  • Learning and Adapting to Constant Change
    • We embrace growth, innovation, and feedback
    • Change is not a barrier–it’s a catalyst for improvement and excellence
  • Taking Pride in Our Work and Thinking Like Owners
    • Every task matters, and we take full responsibility for the results
    • Ownership means accountability, care, and drive to go above and beyond
  • Expecting Honesty and Integrity in All That We Do
    • Trust is the foundation of our relationships–with customers and with each other
    • We act with transparency, fairness, and respect at all times

Responsibilities:
  • Greet all customers with a smile when entering and exiting the store
  • Enhance the customer experience by engaging in conversation while providing personalized service and consistently meeting the goals of the digital receipt program
  • Accurately scan every item customers are purchasing, ensuring all merchandise is properly rung through and paid for before the customer leaves the store
  • Treat merchandise with care, and bag purchases carefully and efficiently
  • Promote the Scheels Visa card and clearly explain all benefits
  • End each transaction by saying “thank you” to every customer
  • Process returns and exchanges for firearm purchases
  • Complete firearm background checks
  • Assist with Gun Room housekeeping
  • Ensure all ATF federal laws and guidelines are followed
  • Ability to execute technology-based processes for firearm and/or suppressor transactions
  • All other duties as assigned

Education & Experience:
The ideal candidate will have a high school diploma or general education degree (GED), and/or 1-3 months of cashiering experience
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits:
At SCHEELS, we offer a full range of benefits, including an Employee Stock Ownership Plan (ESOP), 401(k) with Roth options, associate discounts, and full health coverage—including medical, HSA, dental, and vision. We also offer accident and hospital indemnity insurance, an Employee Assistance Program, and time to recharge through paid time off, holiday pay, maternity leave, and bereavement leave. (Note: Additional leave benefits may apply based on your state of employment.)
Learn more about what it means to be an owner at SCHEELS on our Careers Page.
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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