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Fire Rescue Dispatcher Jobs in Massachusetts (NOW HIRING)

Part Time Dispatcher

Oxford, MA · On-site

$26.52/hr

Police, Fire, Emergency Medical Services, Rescue Services, Department of Public Works, and Animal Control Services. Dispatchers may be required to activate additional resources as directed by ...

... life and property by fire fighting and rescue activities, usually under close supervision ... Relays instructions, orders, and information; gives location of alarms received from dispatcher.

Firefighter/Paramedic

Duxbury, MA · On-site

$36.46 - $42.27/hr

... of protectinglife and property by fire fighting and rescue activities, usually under ... Relays instructions, orders, and information; gives location ofalarms received from dispatcher. May ...

... of protectinglife and property by fire fighting and rescue activities, usually under ... Relays instructions, orders, and information; gives location ofalarms received from dispatcher. May ...

Fire Rescue Dispatcher information

See Massachusetts salary details

$12

$24

$37

How much do fire rescue dispatcher jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for fire rescue dispatcher in Massachusetts is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $26.01 per hour, depending on experience, location, and employer.

What is a fire rescue dispatcher?

Fire Rescue Dispatchers are emergency communication professionals who receive and process calls for fire, rescue, and medical assistance. They coordinate the deployment of fire and rescue units, relay critical information to first responders, and provide instructions to callers during emergencies. Their role requires strong communication skills, the ability to remain calm under pressure, and familiarity with emergency procedures and technology. Dispatchers are often the first point of contact in a crisis and play a vital role in ensuring public safety.

What is the difference between Fire Rescue Dispatcher vs Emergency Medical Dispatcher?

AspectFire Rescue DispatcherEmergency Medical Dispatcher
Required CertificationsEmergency Medical Dispatch certification often preferredEmergency Medical Dispatch certification required
Work EnvironmentCoordinate fire and rescue responses, often in fire stations or dispatch centersCoordinate medical emergencies, typically in dispatch centers
Employer & Industry UsageFire departments, emergency servicesEMS agencies, hospitals, emergency services
Common Search & ComparisonOften compared due to similar emergency dispatch rolesRelated but focuses on medical emergencies

Fire Rescue Dispatchers primarily coordinate fire and rescue responses, while Emergency Medical Dispatchers focus on medical emergencies. Both roles require emergency dispatch certifications and work in similar environments, often within emergency services. The main difference lies in the type of emergencies handled—fire rescue versus medical—making each role specialized within the broader emergency response system.

What are the key skills and qualifications needed to thrive as a fire rescue dispatcher, and why are they important?

To thrive as a Fire Rescue Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, sometimes supplemented by public safety telecommunications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Outstanding communication, composure under pressure, and effective problem-solving set top performers apart in this role. These skills and qualities are crucial to ensure rapid, clear, and accurate emergency response coordination, which can directly impact public safety and outcomes.

How does a fire rescue dispatcher typically collaborate with emergency response teams during high-pressure situations?

Fire Rescue Dispatchers play a crucial role in coordinating emergency response by maintaining clear and constant communication with firefighters, paramedics, and law enforcement officers. During high-pressure incidents, dispatchers relay critical information, update teams on changing conditions, and prioritize multiple calls to ensure resources are allocated efficiently. They must remain calm, multitask effectively, and use specialized dispatch software to monitor units in real time. This collaboration is essential for ensuring quick, organized, and effective emergency responses.

What are popular job titles related to Fire Rescue Dispatcher jobs in Massachusetts?

For Fire Rescue Dispatcher jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Fire Rescue Dispatcher jobs in Massachusetts look for?

The top searched job categories for Fire Rescue Dispatcher jobs in Massachusetts are:

What cities in Massachusetts are hiring for Fire Rescue Dispatcher jobs?

Cities in Massachusetts with the most Fire Rescue Dispatcher job openings:

Infographic showing various Fire Rescue Dispatcher job openings in Massachusetts as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $50,044 per year, or $24.1 per hour.

Part Time Dispatcher

Town of Oxford

Oxford, MA • On-site

$26.52/hr

Part-time

Posted 23 days ago


Job description

Part -Time Dispatcher
Requisition Code: PTDIS Classification: Non-Exempt- Hourly Pay Range: $26.52 per hour Reports to: Chief of Police
Date: July 22, 2026
JOB DESCRIPTION
Summary/Objective
The Oxford Police Department is accepting applications for a part-time dispatcher position. Dispatchers are the first point of contact in The Town of Oxford's Public Safety Communications Department. Dispatchers work under the general supervision of the Police Sergeant or Officer in Charge throughout their employment. The Chief of Police shall assign a member of the command staff to monitor and supervise the day-to-day operations of the Communications Center, and the dispatchers. Dispatch personnel will receive information, alerts, and requests from a variety of sources in the communications center and deploy the appropriate personnel, and resources, to provide the services required. This will include, but is not limited to: Police, Fire, Emergency Medical Services, Rescue Services, Department of Public Works, and Animal Control Services. Dispatchers may be required to activate additional resources as directed by Supervisors.
Responsibilities
Part -Time Dispatcher
• Answers emergency and non-emergency calls through the Public Safety Communications Dispatch Center and greets and facilitates service to walk-in citizens.
• Activates and communicates with Public Safety Personnel via multiple Local and State Radio communication systems.
• Monitors and records the location of on-duty personnel.
• Maintains accurate and complete activity logs for their designated shift in the IMC software system.
• Types and files reports, and the maintenance of reports and records that are associated with the communications center.
• Uses equipment and technology provided by the department to complete their daily functions in accomplishing their work-related tasks.
• Monitors, and documents, prisoner checks both in the cell block in-person and by video/audio camera surveillance.
• Monitors the police department's security/surveillance systems as required.
• Remains current in all communications center guidelines, directives, announcements, and general orders issued by The Commonwealth of Massachusetts and the Command Staff.
• Keeps all confidential and restricted information in reference to ongoing police activities in the strictest of confidence.
• Exercises appropriate judgment, discretion, and professional protocol.
• Has the ability to maintain thorough knowledge of the streets, maps, and landmarks of The Town.
• All other duties as deemed necessary and required by the agency.
Supervisory Responsibility
None.
Work Environment:Police dispatchers typically work at the Police Department in the communication center answering calls for police and fire services. A dispatcher's job can be fast paced, as they typically take a variety calls each day. Responding quickly and calmly in all types of situations is paramount to a Dispatcher's continued success.
Physical Demands:
• Dispatchers sit for most of the shift while speaking on phones and monitoring computers or video screens.
• Work in rotating shifts as dispatch centers are open 24 hours.
• Use their hands to handle, control, or feel objects, tools, or controls, repetitive movements.
Position Type and Expected Hours of Work
Part Time - per diem hours requiring "shift work" that includes nights, evenings, weekends, and Holidays.
Travel
None.
Required Education and Experience
Preferred applicants will be NexGen E-911 certified and possess the following.
• Emergency Medical Dispatch (EMD)- Power phone certified,
• PST-I, ISC 100-200-700, CPR,
• High School Diploma or GED,
• Experience with IMC software a plus,
• Good written and typing skills.
• Working knowledge of the organizational structure, rules, regulations, operating procedures, and communications equipment of the Public Safety Environment.
• Effective communication skills.
• Excellent multi-tasking, and organizational skills.
• Empathy and Compassion.
Independent Action/Ability
The dispatcher must have the ability to establish their own work plan and priorities during their designated shift according to the volume of calls and the nature of the demands placed on them. They must follow the rules, regulations, and operating procedures of the Communications Center. Dispatchers must have the ability to manage emergency situations calmly, promptly, and efficiently.
Work Authorization
Provide appropriate documentation to verify your authorization to work in the United States.
AAP/EEO Statement
The Town is committed to providing equal employment opportunities. The Town will not discriminate against employees or applicants for employment on any legally-protected class status, including, but not limited to race, color, religion, sex, sexual orientation as defined by law, national origin, member of uniformed military services, physical or mental disability, age as defined by law, or genetic information.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.