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Fire Rescue Dispatcher Jobs in Boston, MA (NOW HIRING)

Town of Duxbury

Firefighter/Paramedic

Duxbury, MA · On-site

$36.46 - $42.27/hr

... of protectinglife and property by fire fighting and rescue activities, usually under ... Relays instructions, orders, and information; gives location ofalarms received from dispatcher. May ...

Town of Duxbury

Firefighter/Paramedic

Duxbury, MA

$36.46 - $42.27/hr

... of protectinglife and property by fire fighting and rescue activities, usually under ... Relays instructions, orders, and information; gives location ofalarms received from dispatcher. May ...

All JobsFire Rescue Dispatcher JobsFire Rescue Dispatcher Jobs in Boston, MA

Fire Rescue Dispatcher information

See Boston, MA salary details

$12

$23

$36

How much do fire rescue dispatcher jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fire rescue dispatcher in Boston, MA is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.87 per hour, depending on experience, location, and employer.

What is a fire rescue dispatcher?

Fire Rescue Dispatchers are emergency communication professionals who receive and process calls for fire, rescue, and medical assistance. They coordinate the deployment of fire and rescue units, relay critical information to first responders, and provide instructions to callers during emergencies. Their role requires strong communication skills, the ability to remain calm under pressure, and familiarity with emergency procedures and technology. Dispatchers are often the first point of contact in a crisis and play a vital role in ensuring public safety.

How does a fire rescue dispatcher typically collaborate with emergency response teams during high-pressure situations?

Fire Rescue Dispatchers play a crucial role in coordinating emergency response by maintaining clear and constant communication with firefighters, paramedics, and law enforcement officers. During high-pressure incidents, dispatchers relay critical information, update teams on changing conditions, and prioritize multiple calls to ensure resources are allocated efficiently. They must remain calm, multitask effectively, and use specialized dispatch software to monitor units in real time. This collaboration is essential for ensuring quick, organized, and effective emergency responses.

What are the key skills and qualifications needed to thrive as a fire rescue dispatcher, and why are they important?

To thrive as a Fire Rescue Dispatcher, you need excellent multitasking abilities, strong decision-making skills, and typically a high school diploma or equivalent, sometimes supplemented by public safety telecommunications certification. Familiarity with computer-aided dispatch (CAD) systems, radio communication tools, and emergency response protocols is essential. Outstanding communication, composure under pressure, and effective problem-solving set top performers apart in this role. These skills and qualities are crucial to ensure rapid, clear, and accurate emergency response coordination, which can directly impact public safety and outcomes.

What is the difference between Fire Rescue Dispatcher vs Emergency Medical Dispatcher?

AspectFire Rescue DispatcherEmergency Medical Dispatcher
Required CertificationsEmergency Medical Dispatch certification often preferredEmergency Medical Dispatch certification required
Work EnvironmentCoordinate fire and rescue responses, often in fire stations or dispatch centersCoordinate medical emergencies, typically in dispatch centers
Employer & Industry UsageFire departments, emergency servicesEMS agencies, hospitals, emergency services
Common Search & ComparisonOften compared due to similar emergency dispatch rolesRelated but focuses on medical emergencies

Fire Rescue Dispatchers primarily coordinate fire and rescue responses, while Emergency Medical Dispatchers focus on medical emergencies. Both roles require emergency dispatch certifications and work in similar environments, often within emergency services. The main difference lies in the type of emergencies handled—fire rescue versus medical—making each role specialized within the broader emergency response system.

What are popular job titles related to Fire Rescue Dispatcher jobs in Boston, MA?

For Fire Rescue Dispatcher jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Fire Rescue Dispatcher jobs in Boston, MA look for?

The top searched job categories for Fire Rescue Dispatcher jobs in Boston, MA are:

Fire Rescue Dispatcher jobs near you
Infographic showing various Fire Rescue Dispatcher job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $49,782 per year, or $23.9 per hour.

Firefighter/Paramedic

Town of Duxbury

Duxbury, MA • On-site

$36.46 - $42.27/hr

Full-time

Re-posted 3 days ago

Job description

Job Title: Firefighter/Paramedic
Department: Fire
Location: Centraland Ashdod Fire Stations
Contract/Grade: DuxburyPermanent Firefighter Association Collective Bargaining Agreement, Grade 7
Compensation: $36.46 - $42.27per hour, in four steps
FLSA Status: Non-Exempt
Work Schedule: Full-time, benefit eligible, 42 hours per week on average, variableschedule
Reports to: Fire Chief, Deputy Fire Chiefand Fire Captains
Number of Openings: 2
Internaland External Posting Period: 8/3/2026- 8/17/2026
Special Requirements: Firefighter I/II and validMassachusetts Paramedic certification preferred, or if applying as a currentParamedic student must provide proof of enrollment and successfully attain MAOEMS Paramedic Certification during probationary employment period. Followingconditional employment offer, must successfully complete background checks,Massachusetts HRD Fire Physical Ability Test (PAT), HRD physical exam andpsychological screening.
1. Nature of Work: This is skilled firefighting work incombating, extinguishing, and preventing fires; in answering emergency calls,and in operation and maintenance of fire department equipment, apparatus, andquarters. Work involves training for and participating in duties of protectinglife and property by fire fighting and rescue activities, usually under closesupervision. Employees of this class are required to learn and participate inthe operation of apparatus and the performance of hazardous tasks underemergency conditions which may require strenuous exertion under such handicapsas smoke and cramped surroundings. Although firefighting and rescue work arethe most difficult and responsible areas of activity; the major portion of timeis spent drilling and studying methods, techniques, and organization, and inroutine duties in the care and maintenance of fire department property and equipment.Specific orders and directions are given by superior officers; but the workrequires initiative and a thorough individual understanding of firefightingmethods.
2. Supervision Required: Under the direct supervision of theCaptains and under the general direction of the Fire Chief and Deputy Chief.The employee carries out the regular work in accordance with standard practicesand previous training. Work is generally reviewed only for technical adequacy,appropriateness of actions or decisions, and conformance with policy or otherrequirements.
3. Supervisory Responsibility: Employee does not, as a regularor continuing part of the job, have supervisory responsibilities over otheremployees, with the exception of emergency response situations and in keepingwith the Incident Command System.
4. Confidentiality: Has regular access at the departmental level toa wide variety of confidential information, including client records, criminalinvestigations, and court records. Confidentiality must be maintained withregard to this information in accordance with Departmental Policy and thePublic Records Act.
5. Judgment: The work requires examining, analyzing, andevaluating facts and circumstances surrounding work assignments and determiningactions to be taken within the limits of standard or accepted practice.Guidelines include a large body of policies, practices, and precedents that maybe complex. Judgment is used in analyzing specific situations to determineappropriate actions.
6. Complexity: The work consists of the practical applicationof a variety of concepts, practices, and specialized techniques. Assignmentstypically involve evaluation and interpretation of factors, conditions, orunusual circumstances, and determining the methods to accomplish the work.
7. Nature and Purpose of Public Contact: Relationships areconstantly with co-workers, the public, and the Town Departments.
8. Essential Functions: Attends training courses; reads andstudies assigned material related to fire fighting and prevention. Responds tofire alarms; operates pumps, aerial ladders, and auxiliary equipment; lays andconnects hose; holds nozzles, directs fog or water streams; raises and climbsladders; uses chemical extinguishers, bars, hooks, lines and other equipment.
Ventilates burning buildings by opening windows and skylights, orby chopping holes in roofs and floors; removes persons from danger; administersfirst-aid to injured persons; takes part in emergency rescue; performs salvageoperations such as throwing salvage covers, sweeping water, and removingdebris.
Participates in fire drills and attends classes in firefighting andfirst aid.
Performs general maintenance work in the upkeep of fire departmentproperty; cleans and washes walls and floors; makes minor repairs to propertyand equipment; washes, hangs and dries hoses; washes, cleans, polishes andtests apparatus.
Relays instructions, orders, and information; gives location ofalarms received from dispatcher.
May perform assigned fire inspections, checking fire escapebuilding exits, and related structures and appurtenances for compliance withfire prevention ordinances.
Performs related work as required and as further specified in therules and regulations of the Fire Department.
9. Minimum Qualifications
Graduate of High School, vocational school, ACLS or equivalent;valid Massachusetts Driver's License, MA OEMS Paramedic and CPR certifications.
10. Knowledge, Skills, and Abilities
Knowledge: Some knowledge of Massachusetts General Laws, Chapter148, CMR Fire Prevention Regulations and State Building Code; knowledge ofdepartmental regulations and procedures; knowledge of the approved methods andprocedures or modern medical rescue techniques; and firefighting principles.
Abilities: Ability to establish and maintain harmonious andproductive working relationships with Town Department heads, fire serviceofficials and the general public.
Skill: Proficient oral and written communication skills; and basiccomputer skills.
11. Occupational Risk: Duties regularly involve presentpotential risk of injuries from fire burns, burns from chemicals, steam, severemuscular strains, falls from heights in excess of three feet and illness fromexposure to communicable diseases, smoke, and chemicals. Special safetyprecautions, training, and protective clothing helmet, gowns, coats, gloves,glasses and boots are required in accordance with Departmental Policy.
12. Physical Demands: Work requires physical strength andeffort daily in fighting fires, lifting, carrying, pulling, pushing equipment,hoses, or other heavy objects. Bending, standing, and walking may be requiredfor extensive time periods. Exposure to extreme weather conditions and adverseor life-threatening conditions occur in the position.
13. Motor Skills: Duties involve a high degree of intensemental concentration together with hand and eye coordination and visualattention for long periods of time in performing work assignments.
14. Visual Demands: Visual demands include use of computer,reading documents, review of instrumentation, and there is a need for colorvision.
All applicants must provide a cover letter, resume, and fullycompleted Town of Duxbury online employment application, in the Get/Hiredsystem.
Town of Duxbury is an EEO Employer - M/F/Disability/Protected Veteran Status

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