Fire Protection Jobs in Scranton, PA (NOW HIRING)

Davis-Ulmer (DU) Family of Companies is a network of fire protection, life safety, and security service companies, protecting people and property across 30+ locations and 11 states. Beach Lake Sprinkler Fire Protection Services, a division of the DU Family of Companies, has been a trusted leader in water-based fire protection since 1992, with offices in Beach Lake, PA and Brooksville, FL serving Northern Pennsylvania, the Southern Tier of New York, and Central Florida. Built on exceptional customer service, honest workmanship, and a commitment to NFPA standards and the latest industry innovations, Beach Lake Sprinkler is a proud member of the DU Family of Companies, powered by APi Group. Living our motto, "we protect what you value most," Beach Lake Sprinkler Fire Protection Services offers a challenging and rewarding work environment for those passionate about keeping communities safe.

Due to continued growth, we are looking to add an Inspection Department Scheduler to our Beach Lake, PA team. In this role, you will coordinate and schedule inspectors across upcoming weeks and months, ensuring customer inspections are completed on time, routes are optimized, and the department operates efficiently. Success in this role requires strong organizational skills, a customer-focused mindset, attention to detail, and the ability to manage multiple competing priorities in a fast-paced environment.

Key Responsibilities:

• Schedule fire protection system inspections for customers across the service area, coordinating with inspectors to optimize routes and maximize daily productivity.
• Maintain the inspection calendar and proactively schedule recurring annual, semi-annual, quarterly, and monthly inspections to keep customers in compliance with NFPA and code requirements.
• Contact customers via phone and email to schedule, confirm, and reschedule inspection appointments.
• Coordinate site access requirements, including arrival windows, points of contact, security protocols, and special site instructions.
• Relay information between customers, inspectors, and the Service Department to ensure each visit is set up for success.
• Open new inspection jobs in the system to ensure correct information has been entered to accurately bill and maintain each job.
• Assist in obtaining information needed for each job, including PO numbers, tax-exempt forms, insurance certificates, and other customer-required documentation.
• Maintain an accurate database by regularly updating customer, job, and inspection-frequency information as needed.
• Track inspection completion and verify that reports have been received and are ready for billing.
• Monitor deficiencies identified during inspections and coordinate follow-up scheduling for repair work as directed.
• Process inspection submittals to Brycer, NAFISC, and other third-party reporting platforms as required.
• Scan and upload inspection documents into customer folders and files within the electronic document storage system, and maintain organized inspection records.
• Maintain customer contract lists and proactively coordinate upcoming renewals.
• Answer phones and direct inspection-related inquiries to the appropriate team members.
• Assist with special projects and other duties as assigned.

Qualifications:

• High School Diploma or GED required; Associate's Degree preferred.
• A minimum of one to two years of experience in an office, scheduling, or dispatching role is preferred; background or familiarity in the fire protection and/or construction industry is a plus.
• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone, and in writing.
• Exceptional oral and written communication skills with strong organizational and time management abilities.
• Ability to work well under pressure despite frequent interruptions and shifting priorities.
• Exceptional accuracy and attention to detail.
• Ability to self-manage and work independently with minimal supervision.
• Strong knowledge of Microsoft Office with strong general computer proficiency; experience with scheduling or dispatch software is a plus.
• Valid driver's license required.

Physical Demands & Work Environment:

• Office environment with moderate noise levels.
• Mostly sedentary role with the need to move about the office to copy, scan, fax, and file.
• Consistent use of computer and phone throughout the workday.
• May require light lifting of storage boxes, packages, or office supplies.

The wage for this role is $17.00 to $20.00 per hour, based on experience and qualifications.

As part of the DU Family of Companies, we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leader's abilities and the ownership of their work, combined with our culture and values, creates something that is simply described as the Davis-Ulmer difference.

Why Choose DU Family of Companies?

• Competitive Compensation: We offer competitive pay rates for experienced professionals, ensuring your skills are recognized and rewarded appropriately.
• Comprehensive Benefits Package: Enjoy an industry-leading benefits package that includes medical, dental, vision, and additional perks, ensuring your health and well-being are taken care of.
• Strength of the Family: The Davis-Ulmer Family of Companies, with over 30 locations across the East Coast and Midwest, epitomizes the strength of a team-first mindset. Embracing a culture of collaboration, we unite to share knowledge, resources, and best practices across our network of branches. This collective approach strengthens us as a cohesive group, amplifying our impact far beyond what any individual business unit could achieve alone.
• Backed by APi Group: As a subsidiary of APi Group, a publicly traded, multi-billion-dollar corporation headquartered in Minnesota, we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities, backed by a powerhouse in the Fire Life Safety & Security industry.
• Long-Term Career Relationships: Many of our employees have been with us for 20+ years! We believe in investing in the right people, fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.
• Values Match: We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our People/Talent Development Operating Code.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

DAVIS-ULMER'S ENDURING PURPOSE: "To protect what people value most."

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.