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Security Officer

MercyOne

1 Positions

ID: TRHEUS00684328MERCYO

Posted On 07/30/2026

Job Overview

Employment Type:

Part time

Shift:

Rotating Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque Medical Center is a 25-bed critical access hospital, which provides a vital lifesaving link to rural communities in Clayton County and surrounding areas through ambulance and emergency services. MercyOne is committed to providing quality, personalized and safe health care close to home.

The emergency department is staffed 24 hours a day, seven days a week with board certified physicians and advanced level practitioners who are well-trained to treat emergency needs. MercyOne Dubuque Medical Center is certified as a Level IV Trauma Center by the Iowa Department of Public Health.

Join the MercyOne Family! We are looking to hire a Security Officer!

As a Security Officer at MercyOne, you will take an active role in the Security Management Program which provides for the safety and wellbeing of all individuals associated with the facilities of MercyOne Medical Center (MMC). Assists patients and visitors with directions and information. Actively demonstrates the organization’s mission and core values and conducts oneself at all times in a manner consistent with these values.

According to prescribed procedures, patrols various areas of the Hospital facilities and grounds and acts to deter loss of hospital, associate, patient and visitor property, by intercepting unauthorized individuals and investigating unusual incidents. Assists to maintain order as needed. While on patrol, examines doors, windows and gates to ensure they are secure, inspects equipment and machinery to ascertain if tampering has occurred and reports all irregularities.

The Security Officer also provides for various lower-level maintenance activities to be accomplished.

• Provides various security-related services in a professional and courteous manner.

• Provides protection to Mercy Medical Center, its equipment and supplies against hazards of fire, theft, damage, or other unsafe or illegal situations.

• Patrols assigned areas of facilities and grounds on foot or in motorized vehicle according to established schedule and investigate unusual occurrences and to deter possible theft, vandalism and physical violence and to detect unauthorized vehicles or persons on Medical Center property. Intercepts unauthorized individuals on hospital grounds.

• Enforces MMC’s parking policy in a fair and equitable manner.

• Checks to ensure hospital entrances, doors, gates, and windows are securely locked and inspect equipment, machinery, alarms, and sprinkler systems and so forth to ensure it are properly working. Notifies appropriate personnel of problems as necessary

• Demonstrates ability to manage a security related incident if warranted and investigate incidents thoroughly in order to obtain related evidence necessary to provide documentation.

• May participate and/or assist in the management of non-physical and physical situations involving patients, visitors, staff, etc. using de-escalation techniques, while remaining calm, exercising judgment, and avoiding unnecessary physical force and abusive language to ensure the safety of all concerned. This will potentially involve holding/restraining individuals who may be violent in nature. Assists clinical staff in the application of clinical restraints. Able to converse with patients of all diagnoses for extended period of time.

• Responds to stat calls regarding campus emergency situations, fire, theft, endangerment of life and property, Dr. Strong, Code Silver, suspicious activity as required.

Schedule:

• Roating Shifts

• PRN

General Requirements:

• Previous experience in private security, public law enforcement, or military duty extremely helpful but not essential. Some on-the-job training will be provided.

• In lieu of associate’s degree in criminal justice, 2 – 4 years of previous related experience.

• Driving is a requirement. A valid driver’s license and proof of insurance must be maintained throughout employment.

• Must be able to demonstrate a good driving record verifiable with the DMV in the applicant’s state of residence.

• Demonstrates general working knowledge of computers and department specific software (i.e. HealthStream, Microsoft Office Suite - Word, Excel, Outlook; internet/intranet; work order system; and building maintenance software.

Education:

• High school graduate or equivalent required.

• Associate’s degree in criminal justice preferred.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Want to learn more about MercyOne Dubuque? Click here: Find a Location Dubuque, Iowa (IA), MercyOne Dubuque (https://www.mercyone.org/dubuque/find-a-location/)

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Primary Contact

1758561232924

Amber Heppner

Talent Acquisition Partner ,

Phone

Phone

Phone

Fax

[email protected]

Email

True

True

True

Job Details

Categories

Health Care

Sciences

Location

Dubuque, IA

Job Type

Employee

Full/Part

Part Time

Company ID

1154

Job REQ #

TRHEUS00684328MERCYONEENUS

# Positions

1

Start Date

20260730

End Date

20260916

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About the Company

MercyOne Dubuque/Dyersville Medical Center is a not-for-profit Catholic hospital serving the tri-state area of Iowa, Illinois and Wisconsin since 1879. MercyOne — Dubuque has 263 beds while MercyOne — Dyersville is a critical access hospital with 25 beds and a 40-bed nursing home.

MercyOne offers a full range of acute care services, including invasive cardiology and open-heart surgery, Level II trauma center, Level II regional neonatal intensive care unit, general and orthopedic surgery, psychiatric services and inpatient physical rehabilitation. MercyOne also operates two hospital-based skilled nursing units, extensive outpatient rehabilitation services, home health care, retail pharmacy and a wide range of outpatient, community and business services. MercyOne' 1,500 full- and part-time employees and medical staff of 230 care for more than 56,000 inpatients and outpatients each year.

The hospital is accredited by The Joint Commission and achieved Magnet designation, the gold standard of patient care, in 2004 and was redesignated a Magnet hospital for the fourth time in 2019.

MercyOne Dubuque/Dyersville Medical Center is a ministry organization of Trinity Health based in Novi, Michigan. MercyOne is an organization that values and encourages diversity. To learn more about MercyOne and opportunities for employment, please see the postings listed on this site or visit our website mercyone.org.