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Fire Dispatcher Jobs in Santa Rosa, CA (NOW HIRING)

Police Dispatcher I

Healdsburg, CA · On-site

$72K - $88K/yr

The Police Dispatcher will perform communications between Police and Fire personnel, the general public and other law enforcement and fire agencies in emergency and non-emergency situations; to ...

Police Dispatcher I

Healdsburg, CA · On-site

$72K - $88K/yr

The Police Dispatcher will perform communications between Police and Fire personnel, the general public and other law enforcement and fire agencies in emergency and non-emergency situations; to ...

POLICE DISPATCHER/CLERK

Cotati, CA · On-site

$35.14 - $42.72/hr

The Police Dispatcher/Clerk is expected to independently perform the full scope of assigned police ... fire calls; interprets level of service needed through information obtained from field officers or ...

Fire Dispatcher information

See Santa Rosa, CA salary details

$41K

$61.6K

$80.4K

How much do fire dispatcher jobs pay per year?

As of Sep 12, 2026, the average yearly pay for fire dispatcher in Santa Rosa, CA is $61,631.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a fire dispatcher?

Fire dispatchers are emergency service professionals who receive and process calls related to fires, medical emergencies, and other incidents requiring fire department response. They gather critical information from callers, determine the nature and location of the emergency, and dispatch the appropriate fire and emergency personnel to the scene. Fire dispatchers also provide instructions to callers and maintain communication with responding units to ensure a coordinated and efficient response. Their role is essential in ensuring public safety and effective emergency management.

What does a fire dispatcher do?

Fire dispatchers play a critical role in the emergency and non-emergency communications for a given city. Working in a call center, a fire dispatcher will receive calls from individuals, through 911 or a direct phone number. The dispatcher will be responsible for listening to the details and coordinate the appropriate services necessary to help the caller. Along with fire departments, dispatchers may often work with emergency medical services (EMS) and other public safety services. These calls can be for critical and life-threatening situations which will require the fire dispatcher to remain calm and gather the necessary information to get the right help to the right location.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To excel as a Fire Dispatcher, you need strong decision-making skills, attention to detail, and typically a high school diploma or equivalent, with some roles requiring certification in emergency dispatching. Familiarity with Computer-Aided Dispatch (CAD) systems, radio communication equipment, and emergency protocols is crucial. Excellent communication, composure under pressure, and the ability to multitask help set top performers apart in this role. These competencies ensure rapid, accurate response to emergencies, directly impacting public safety and the effectiveness of fire services.

What are some common challenges faced by fire dispatchers during emergency situations?

Fire Dispatchers often work in high-pressure environments where they must quickly gather accurate information and dispatch the appropriate resources, all while remaining calm and composed. One common challenge is managing multiple emergencies simultaneously, which requires strong multitasking and prioritization skills. Dispatchers also need to communicate clearly with both callers in distress and first responders, ensuring that instructions are understood and followed. Additionally, coping with the emotional impact of distressing calls can be a significant challenge, but most agencies provide support and training to help dispatchers manage stress and maintain their well-being.

What is the difference between Fire Dispatcher vs Emergency Communications Officer?

AspectFire DispatcherEmergency Communications Officer
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certifications
Work EnvironmentDispatch centers, emergency call roomsDispatch centers, emergency call rooms
Industry UsageFire departments, emergency servicesPublic safety agencies, emergency services
Job FocusCoordinate fire response, dispatch fire unitsCoordinate various emergency responses, including fire, medical, and police

Both roles involve emergency call handling and dispatching, often requiring similar certifications. However, Fire Dispatchers primarily focus on fire response coordination, while Emergency Communications Officers handle a broader range of emergencies, including medical and police incidents. The roles are integral to public safety and often overlap in work environment and qualifications.

How much do fire dispatchers make?

Fire dispatchers in New York typically earn an average annual salary of around $45,000 to $60,000, depending on experience, certifications, and the specific municipality. They often work in high-stress environments requiring strong communication skills and knowledge of emergency protocols.

Is being a fire dispatcher hard?

Fire dispatchers coordinate emergency responses by answering calls, providing instructions, and dispatching fire services. The job requires strong communication skills, the ability to handle stressful situations, and often involves shift work, including nights and weekends. It can be demanding due to the high-pressure environment and the need for quick decision-making.

What are popular job titles related to Fire Dispatcher jobs in Santa Rosa, CA?

For Fire Dispatcher jobs in Santa Rosa, CA, the most frequently searched job titles are:

What job categories do people searching Fire Dispatcher jobs in Santa Rosa, CA look for?

The top searched job categories for Fire Dispatcher jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Fire Dispatcher jobs?

Cities near Santa Rosa, CA with the most Fire Dispatcher job openings:

Infographic showing various Fire Dispatcher job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,631 per year, or $29.6 per hour.

Fire/EMS Dispatcher

Santa Rosa, CA • On-site

$4.6K - $7.3K/mo

Full-time

Re-posted 29 days ago


Job description

This is a new advertisement for 2026. If you have previously applied to past Communications Operator job postings, you will need to reapply to this current advertisement to be considered for these positions.
Hires may be made in the following counties: Butte, El Dorado, Humboldt, Lassen, Mendocino, Napa, Nevada, Santa Clara, Santa Cruz, Shasta, Siskiyou, and Tehama.
Applications will be processed in rounds with the following cut-off dates:
  • May 8, 2026
  • June 10, 2026
  • July 9, 2026
  • August 10, 2026
  • September 9, 2026
  • October 9, 2026
  • November 6, 2026

Under general supervision, operates multifrequency/channel radio systems, law enforcement telecommunications terminals, computer terminals, and associated equipment; respond to telephone hot-line circuits; dispatch mobile law enforcement and emergency response units to specified points as required; identify locations where assistance is required, determine the availability and location of departmental units, and dispatch units by radio; request emergency services as requested or required by field personnel; respond to other law enforcement and emergency response agencies, dispatching departmental units for response as necessary; act as incident coordinators, tracking and responding to emergency response calls; access data related to warrants, driver licenses, vehicle and vessel registrations, hazardous materials, weapons, stolen property, and criminal history information through the California Law Enforcement Telecommunications System; access data on other law enforcement records' databases; maintain required logs; answer telephone inquiries and provide information; and perform other related duties.
You will find additional information about the job in the Duty Statement .
Working Conditions
Must be available to work day and/or night shifts or a combination of each on a rotational basis, including weekends and holidays, as well as remain on duty and/or be called back to duty on short notice and for extended periods of time due to operational need and/or emergency activity.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • COMMUNICATIONS OPERATOR
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-498073
Position #(s):
542-000-1670-VAR
Working Title:
Fire/EMS Dispatcher
Classification:
COMMUNICATIONS OPERATOR $4,690.00 - $6,459.00 A
$5,307.00 - $7,306.00 B
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
Multiple
Work Location:
United States
Telework:
In Office
Job Type:
12 Month Limited Term - Full Time
Facility:
Northern Region
Department Information The California Department of Forestry and Fire Protection (CAL FIRE) is California's fire department and resource management agency. The organization is comprised of nearly 12,000 permanent and seasonal employees. The mission of the Department is to serve and safeguard the people and protect the property and resources of California.
When you join CAL FIRE, you join a family of employees that function as a team. You will build trust and friendship with your co-workers, as together you respond to emergencies and challenging situations. CAL FIRE provides employees with a variety of career choices and opportunities. We hope that you will consider a rewarding and challenging career with CAL FIRE!
Special Requirements
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.

Must succesfully complete required training.
TAU applicants are encouraged to apply.
What is TAU? TAU appointments to this classification are made under temporary authorization. In accordance with the California State Constitution, no person may serve in one or more positions under a temporary appointment longer than 9 months in 12 consecutive months. Therefore, all time served in temporary appointments (for example, CAL FIRE's Firefighter I) during the 12 consecutive month period will count towards this 9 month maximum. An employee gains no status or rights as a result of the TAU appointment and an employee who has had only a TAU appointment has no reinstatement eligibility. Persons who do not possess the minimum qualifications for the classification are ineligible for appointment as a TAU.
If you are offered and accept a TAU appointment, you will be required to take the next exam administered for this classification. If you do not apply to take the exam, score too low to be in a reachable rank, OR if you fail the test, your TAU appointment will be terminated within 48 hours of the exam results being released.
Application Instructions
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: Until Filled
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Forestry & Fire Protection
CAL FIRE Northern Region Hiring
Attn: Communications Operator Hiring
135 Ridgway Avenue
Santa Rosa , CA 95401
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Forestry & Fire Protection
CAL FIRE Northern Region Hiring
Communications Operator Hiring
135 Ridgway Avenue
Santa Rosa , CA 95401
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - Authorization to Release Information Form (PO-299). This form may be found at: https://www.fire.ca.gov/-/media/D817B8E27D8049C3BC35297686467FB9
  • Other - CNR Communications Operator Work Location Form: https://www.fire.ca.gov/-/media/44D8748A8DDC40F49B2948CF605FAC0B
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits
Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Northern Region Hiring
(707) 576-2275
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Reasonable Accommodation Coordinator
(916) 767-8359
ReasonableAccommodations@fire.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Special Filing Instructions
This advertisement is for Northern Region Units only.
Only ONE application package is required to be considered for Permanent and Limited Term positions for the Northern Region Units. You must indicate the Units interested on the Northern Region Communications Operator Work Location Form.
As stated on the application, your original signature certifies that the information entered on your application is true and complete to the best of your knowledge under penalty of perjury. For this reason, application packages will only be accepted by mail, dropped off in person, and electronically through your CalCareers account, and not by FAX or email.
If you submit an electronic application package and need to amend any documents submitted, please only submit the corrected document(s) by mail, and not the entire application package, by the final filing date.
Submit all required documents electronically through your CalCareers account or to the following address:
CAL FIRE - Northern Region Hiring
Attn: Communications Operator Hiring
135 Ridgway Ave
Santa Rosa, CA 95401
Application packages submitted or postmarked after the final filing date may not be considered. Failure to follow directions for any portion of the required application package may result in disqualification from the hiring process.
Additional Information
Candidates may be selected by resume review.
Limited Term appointment may be extended up to 24 months or may become permanent.
Hires are contingent upon passing a background investigation and medical exam.
FELONY DISCLOSURE
Pursuant to California Penal Code 4571, any individual interested in seeking employment that requires working with inmates at a conservation camp must disclose of any prior felony status up front, so CALFIRE/CDCR can provide informed consent to a former felon to be on the conservation camp/prison grounds. Any person/employee who has been convicted of a felony, and has not received written consent, is committing a felony.
Applicants are highly encouraged to complete a Recruitment Questionnaire, located at: https://www.surveymonkey.com/r/HLYSH8V
How To Get A State Job
Individuals must pass an open examination before applying for most job vacancies with the State of California.
Use the "exam/assessment search" function on the CalCareers website at www.jobs.ca.gov to search for the examination you are interested in applying for. If the exam is currently being offered, you will need to follow the directions in the exam bulletin on how to apply for and take the exam. Not all examinations are offered continuously or at the time a job vacancy occurs.
Successful examination candidates are placed on an eligibility list. Candidates should refer to their examination results for specific list eligibility expiration dates and to re-take the exam when necessary. Once list eligibility has been established, you can search and apply for current vacancies in the classification to which you have established eligibility.
Candidates must also meet the minimum qualifications of the classification to be appointed into the classification they are applying for. Minimum qualifications can be found in the class specifications listed on the exam bulletin or on the CalCareers website. Application packages should include documentation and relevant experience that shows you have the required education and/or experience to meet the minimum qualifications.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.