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Fire Dispatch Jobs in Baltimore, MD (NOW HIRING)

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

Has the authority to make the recommendation to hire and fire and to implement discipline and direct work of Dispatch employees. * Interviews applicants; Handles employee grievances and complaints.

Account Manager I

Odenton, MD · On-site

$60K - $80K/yr

... fire protection systems. * Review customer requirements and coordinate inspection dispatches ... Prepare deficiency repair proposals, create and dispatch work orders, and communicate repair ...

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Showing results 1-20

Fire Dispatch information

See Baltimore, MD salary details

$37.3K

$56K

$73K

How much do fire dispatch jobs pay per year?

As of Aug 15, 2026, the average yearly pay for fire dispatch in Baltimore, MD is $56,011.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $66,100.00 per year, depending on experience, location, and employer.

What is the difference between Fire Dispatch vs Emergency Medical Dispatcher?

AspectFire DispatchEmergency Medical Dispatcher
Required CertificationsEmergency Medical Dispatch (EMD) certification often preferredEMD certification required
Work EnvironmentDispatching fire units, handling fire emergenciesDispatching ambulance services, handling medical emergencies
Employer & Industry UsageFire departments, emergency servicesAmbulance services, hospitals, emergency call centers
Common Search & ComparisonYesYes

Fire Dispatch and Emergency Medical Dispatcher roles both involve emergency call handling and dispatching services. While Fire Dispatch focuses on fire emergencies and fire department coordination, Emergency Medical Dispatch centers on medical emergencies and ambulance services. Both roles require similar certifications and work in emergency response environments, but they serve different aspects of emergency services.

What are the key skills and qualifications needed to thrive as a fire dispatcher?

To thrive as a Fire Dispatcher, you need strong multitasking abilities, attention to detail, and a high school diploma or equivalent, often supplemented by specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency protocols is typically required. Excellent communication, emotional resilience, and the ability to remain calm under pressure are crucial soft skills in this role. These skills ensure rapid, accurate response coordination and effective communication during emergencies, which can be critical for public safety.

What are some common challenges faced by fire dispatchers during emergency incidents?

Fire dispatchers often work in high-pressure situations where quick decision-making and clear communication are essential. One common challenge is managing multiple emergency calls simultaneously, requiring effective prioritization and multitasking. Dispatchers must also remain calm and composed to relay accurate information to fire crews and coordinate with other emergency services. Additionally, handling emotionally distressed callers can be demanding, making resilience and strong interpersonal skills crucial for success in this role.

What is a fire dispatcher?

Fire dispatchers are emergency communication professionals who receive and process calls related to fires and other emergencies. Their primary role is to quickly and accurately gather information from callers, determine the nature and location of the emergency, and then dispatch the appropriate fire and rescue units. They also provide critical instructions to callers, coordinate with other emergency services, and monitor the status of response units. Fire dispatchers play a vital role in ensuring timely emergency response and public safety.

What are popular job titles related to Fire Dispatch jobs in Baltimore, MD?

For Fire Dispatch jobs in Baltimore, MD, the most frequently searched job titles are:

Infographic showing various Fire Dispatch job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $56,011 per year, or $26.9 per hour.

Fire Dispatcher - Fire Department

City of Baltimore

Baltimore, MD • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life

Posted 15 days ago


City Of Baltimore rating

8.9

Company rating: 8.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

120th of 846 rated public administrative organizations


Job description

Salary Range: $55,120.26 - $65,766.51 Annually
Get to Know Us
Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits
Job Summary:
A Fire Dispatcher receives emergency and non-emergency fire and medical call requests for service from the 911 call-center, 311, Mutual-Aid, and within the agency. A Fire Dispatcher dispatches calls for the Baltimore City municipality. Fire Dispatchers will assign emergency units in accordance with established emergency response protocols. Work of this class involves no supervisory duties or responsibilities.
Incumbents receive moderate supervision from a technical superior. Employees in this class work rotating (12 hour) shifts including days, evenings, weekends and holidays. Work is performed in a radio communications center with dim overhead lights and light generated from computer screens. Work requires the ability to function in a highly stressful atmosphere, being able to multi-task, sitting for long periods, and the manipulation and operation of various equipment that involves hand-eye coordination, ability to listen to multiple on-going incidents, repeat verbatim and record case information.
MINIMUM QUALIFICATIONS
On or before the date of filing the application, each candidate must:
Requirements - Graduation from an accredited high school or possession of a GED and four years of experience in public contact work including two years of experience in operating two-way radio and related communications equipment.
AND
LICENSES, REGISTRATIONS AND CERTIFICATES:
Not Applicable.
KNOWLEDGES, SKILLS, AND ABILITIES
  • Knowledge of the geography, landmarks, hospitals, streets, and traffic patterns of Baltimore City.
  • Ability to apply skills and knowledge learned in the classroom and on the job to various emergency situations.
  • Ability to learn Fire/EMS and Federal Communications rules and regulations, procedures, methods, terminology, and priorities.
  • Ability to concentrate and react calmly, quickly, and decisively under continuous stressful conditions.
  • Ability to type clean copy at a specified rate of speed.
  • Ability to use radio communication equipment effectively.
  • Ability to enter data accurately into computer terminals.
  • Ability to communicate in a clear and distinct modulated voice while concurrently applying good listening skills in a multi-tasking environment.
  • Ability to Use a Computer Aided Dispatch System (CAD) as a daily function.
  • Ability to work harmoniously with others in a team environment.

Background Check
NOTE: Candidates who are under final consideration for appointment will be required to authorize the release of criminal conviction information and to submit and pass drug and alcohol tests.
Probation
All people, including current City employees, selected for this position must complete a mandatory one-year probation.
Eligibility
Qualified candidates will be considered for vacancies as they arise, for a period of at least six months. The decision of the Director of Human Resources with respect to acceptable minimum qualifications is final.
Education Accreditation
Applicants' education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US equivalency. Evaluation agencies information may be obtained at www.naces.org.
Selection Process
All candidates indicating the minimum qualifications on their applications will be placed on the eligible list without further examination. The training and experience of each candidate will be evaluated for appropriateness and quantity. It is essential, therefore, that you give complete and accurate information on your application. Vagueness or omission may prevent you from being considered for this position. Qualified candidates will not be listed in rank order.
Examination Process
Applicants must provide sufficient information on their application to show that they meet the qualifications for this recruitment. Successful applicants will be placed on the employment certified eligible list for at least six months.
The examination will consist of a rating of your education, training, and experience as presented in your application and as they relate to the requirements of the position. You may be required to complete supplemental questions to further examine specific Knowledge, Skills and Abilities of the position. Therefore, it is important that you provide complete and accurate information on your application.
Your Recruiter: Dayvon Smith
If you have any questions please contact Dayvon Smith, Recruitment Talent & Acquisition Specialist III via email at Dayvon.Smith@baltimorecity.gov.
Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact Human Resources directly. Do not attach your request for accommodation to the application.
BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

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About City of Baltimore

Sourced by ZipRecruiter

Through strategic partnerships and collaborations, DHR ensures human resources services, policies, procedures, and systems are properly aligned with the City's aim to be an employer of choice. By attracting, developing, and retaining a high performing and diverse workforce, DHR guides City Agencies to foster a healthy, safe, and productive work environment for employees, their families, and the community.

Industry

Public administration

Company size

201 - 500 Employees

Headquarters location

Baltimore, MD, US

Year founded

1968