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Fintech Ux Research Jobs (NOW HIRING)

You will bring deep UX Research expertise while collaborating closely with the wider Product, Design, and Analytics teams. What You'll Do * Act as an active UX Research evangelist and change agent ...

We are seeking a Senior UX Researcher to lead user research initiatives that inform product ... Define research objectives, methodologies, participant profiles, and research plans. * Conduct user ...

New

Conduct end-to-end UX research including user interviews, usability testing, surveys, and persona development * Facilitate workshops, brainstorming sessions, and design thinking exercises using tools ...

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

WHY WE'RE LOOKING FOR YOU: We're looking for a Senior UX Researcher to inform our product and design strategy, we're reimagining how software gets built in the era of AI, and your research will light ...

ND ยท On-site

We are seeking a Senior UX Researcher to lead user research initiatives that inform product ... Define research objectives, methodologies, participant profiles, and research plans. * Conduct user ...

New

We are seeking a Senior UX Researcher to lead user research initiatives that inform product ... Define research objectives, methodologies, participant profiles, and research plans. * Conduct user ...

New

ROLE: UX Researcher Location: REMOTE DURATION: 1+ Years contract About the Role The UX Researcher ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

We are seeking a Senior UX Researcher to lead user research initiatives that inform product ... Define research objectives, methodologies, participant profiles, and research plans. * Conduct user ...

New

We are seeking a Senior UX Researcher to lead user research initiatives that inform product ... Define research objectives, methodologies, participant profiles, and research plans. * Conduct user ...

New

Complex Systems Design: 9+ years of UX Research experience, with a specific background in Fintech, Retail, or POS systems. * High-Stakes Workflows: Proven track record of researching transactional ...

Complex Systems Design: 9+ years of UX Research experience, with a specific background in Fintech, Retail, or POS systems. * High-Stakes Workflows: Proven track record of researching transactional ...

Assumes overall responsibility for research methodologies that are leveraged and incorporated ... Identifies the appropriate user experience research methods/activities for each project, and is ...

Contract W2 Primary Focus UX research User-centered design User journey mapping Wireframes and prototypes Design recommendations Accessibility-first design Design documentation and annotations ...

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Fintech Ux Research information

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$30K

$113.1K

$164.5K

How much do fintech ux research jobs pay per year?

As of Sep 14, 2026, the average yearly pay for fintech ux research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is fintech UX research?

Fintech UX Research is the process of studying and understanding how users interact with financial technology products and services, such as banking apps, investment platforms, and payment systems. The goal is to gather insights about user behaviors, needs, and pain points to improve the usability and overall experience of fintech solutions. Researchers use various methods, including interviews, usability testing, and surveys, to inform the design and development of user-friendly and secure financial tools. This ensures that fintech products are accessible, intuitive, and meet regulatory requirements.

What are the key skills and qualifications needed to thrive as a fintech UX researcher?

To thrive as a Fintech UX Researcher, you need expertise in user research methodologies, a foundational understanding of financial products, and typically a background in human-computer interaction or related fields. Familiarity with tools such as UserTesting, Optimal Workshop, Figma, and analytics platforms, along with knowledge of regulatory requirements, is often required. Strong soft skills such as empathy, analytical thinking, and clear communication help you translate complex user needs into actionable insights for product teams. These skills ensure financial solutions are user-centered, compliant, and competitive in a rapidly evolving industry.

What are some common challenges faced by fintech UX researchers, and how can they be addressed?

UX Researchers in fintech often encounter challenges such as navigating complex regulatory requirements, ensuring data security, and addressing diverse user needs, especially given the financial literacy gap among users. Collaborating closely with compliance, engineering, and product teams is essential to design user-friendly interfaces that meet legal standards. Additionally, conducting thorough user research with a variety of user segments helps uncover pain points and tailor solutions for both novice and experienced users. Staying updated on fintech trends and regulatory changes is also crucial for success in this dynamic field.

What are popular job titles related to Fintech Ux Research jobs?

For Fintech Ux Research jobs, the most frequently searched job titles are:

Infographic showing various Fintech Ux Research job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

UX Designer / Researcher

Des Moines, IA โ€ข On-site

TiltEdge Solutions LLC
Recruiting and Staffing Servicesย โ€ขย 1 - 10 employees

$65/hr

Contractor

Posted 3 days ago

New


Job description

Role: IA-DOM-DOIT-SDP6- Senior UX Designer/Researcher (Accessibility Specialist) (807443)
Location: Des Moines, IA 50309 Remote
Duration: 8+ Months
Client: State of Iowa
 
Short Description:
The Department of Management (DOM) Division of Information Technology (DoIT) is seeking a highly skilled, communication-focused Senior UX Designer / Researcher to join our digital modernization team. 
 
Complete Description:
The Department of Management (DOM) Division of Information Technology (DoIT) is seeking a highly skilled, communication-focused Senior UX Designer / Researcher to join our digital modernization team. We are looking for a dedicated user experience and user research specialist. Front-end development skills are entirely optional, though any coding ability serves as a welcome asset.
In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization. This role requires an immediate start to support a high-priority modernization pipeline for the Iowa Department of Education (DOE) Student Reporting in Iowa (SRI) initiative—advancing a large-scale project phase with tight milestones—with additional cross-agency support for the Department of Natural Resources (DNR) and other state projects as needed.
Purpose
Pure UX research and design role. No coding expected.  
  • Graduates of ISU HCI (Human Computer Interaction) program highly desired.
Primary Focus
  • UX research
  • User-centered design
  • User journey mapping
  • Wireframes and prototypes
  • Design recommendations
  • Accessibility-first design
  • Design documentation and annotations
Required Skills
  • Advanced Figma
  • UX research methodologies
  • User flow creation
  • Prototyping
  • Accessibility (WCAG)
  • Stakeholder collaboration
  • Design documentation
Preferred Experience
  • Heat maps (Crazy Egg, Hotjar, etc.)
  • Card sorting
  • Usability testing
  • Nielsen Norman Group training
  • Google UX Certification
  • Formal UX/HCI education
     
    Research Experience Desired:
    • Heat maps
    • Crazy Egg or similar analytics tools
    • Card sorting
    • User behavior analysis
    • Data-driven design recommendations
Screening Priorities
  1. UX research experience
  2. Figma proficiency
  3. Accessibility knowledge
  4. Design thinking methodology
  5. Analytics-driven recommendations
No Coding Required
  • No .NET
  • No SQL
  • No front-end development
Core Responsibilities
  • User Experience Research: Design, plan, and execute formal user experience research to evaluate complex workflows, ensuring applications are intuitive and efficient for educators and state employees.
  • Usability Testing: Moderate hands-on user testing sessions and run usability labs to actively identify and resolve workflow friction.
  • Heuristic Evaluation: Audit early layouts and interfaces against usability best practices and design standards.
  • User Journey & Persona Mapping: Translate complex district data reporting and environmental workflows into clear, intuitive user journeys and behavioral personas.
  • Information Architecture: Structure massive, data-heavy reporting categories logically using techniques like card sorting.
  • Accessibility Alignment: Integrate digital accessibility from the ground up, aligning design systems and user research with WCAG standards to ensure digital services are universally accessible to all Iowans.
  • Collaborative Design: Partner with our lead Architect to scale technical user experience and research practices across multi-agency initiatives, chatbot interfaces, and global state projects.
  • Clear Communication: Collaborate effectively with cross-functional agency teams, product owners, and technical stakeholders to clearly articulate design findings and research data.
Required Technical Skills & Qualifications
Senior UX Design Expertise: Extensive experience designing responsive web application interfaces, wireframes, and interactive prototypes.
 
·    Specialized UX Research Skills:
  • Demonstrated mastery in moderating user testing sessions, executing usability labs, performing heuristic evaluations, mapping user journeys, and managing information architecture.
  • WCAG 2.2 Level AA Mastery: Practical knowledge of implementing WCAG 2.2 Level AA requirements, focus management, keyboard navigation mechanics, and color contrast principles within visual layouts.
  • Strong Communicator: Ability to clearly explain user research insights, interface design choices, and usability standards to technical team members, developers, and agency stakeholders.
Preferred Qualifications (Optional Assets)
·         Front-end engineering experience writing semantic HTML5 and modern, responsive CSS/SASS.
·         Experience integrating interface designs into Angular or MVC .NET framework environments.
·         Experience utilizing or extending the U.S. Web Design System (USWDS).
Required Skill sets
·    User Experience Research, Usability testing, Usability labs, Heuristic evaluation, User journey mapping, Persona development, Information architecture, Card sorting, Wireframing, Interactive prototyping, UX design, WCAG 2.2 Level AA compliance, Focus management, Keyboard navigation mechanics, Color contrast requirements, Accessibility auditing, technical communication, Design system vs usage
Skill
Required / Desired
Amount
of Experience
Demonstrated mastery in moderating user testing sessions, executing usability labs, performing heuristic evaluations, mapping user journeys, and
Required
 
 
managing information architecture.
Required
8
Years
WCAG 2.2 Level AA Mastery: Practical knowledge of implementing WCAG 2.2 Level AA requirements, focus management, keyboard navigation mechanics, and
Required
 
 
color contrast principles within visual layouts.
Required
8
Years
Strong Communicator: Ability to clearly explain user research insights, interface design choices, and usability standards to technical team members,
Required
 
 
developers, and agency stakeholders.
Required
 
 
Front-end engineering experience writing semantic HTML5 and modern, responsive CSS/SASS.
Required
8
Years
Experience integrating interface designs into Angular or MVC .NET framework environments.
Required
8
Years
Experience utilizing or extending the U.S. Web Design System (USWDS).
Required
8
Years
User Experience Research, Usability testing, Usability labs, Heuristic evaluation, User journey mapping, Persona development
Required
8
Years
Information architecture, Card sorting, Wireframing, Interactive prototyping, UX design, WCAG 2.2 Level AA compliance, Focus management
Required
8
Years
Keyboard navigation mechanics, Color contrast requirements, Accessibility auditing, technical communication, Design system vs usage
Required
8
Years