Job Summary:
Mercury is a fintech company that is building technology to enhance financial interfaces for the long term. The Senior Software Engineer will be responsible for designing and shipping new capabilities for Command, maintaining the LLM layer, and ensuring the reliability and quality of the product.
Responsibilities:
โข Design and ship new Command skills, the domain-specific instruction sets that teach the model how to handle workflows like sending money, managing invoices, and understanding cash flow
โข Design and build agentic workflows in Command, defining the architecture for how multi-step agent interactions should work as we extend what the product can do on a customer's behalf
โข Work with backend teams to define tool schemas for new capabilities, shaping the data contracts between Mercury's business logic and the model
โข Own new capabilities end to end, from the system prompt to the frontend component that renders the response
โข Maintain and evolve Command's prompt architecture: the system prompt, skill loading system, session context, and the policy and compliance layers underneath
โข Tune model behavior: reasoning effort, prompt caching strategy, fallback chains, and the streaming patterns that make the product feel fast
โข Stay current with how models are evolving and bring that knowledge back to how Command is built
โข Write and expand Command's eval harness, adding cases that cover new capabilities and scoring rubrics that detect regressions before users do
โข Partner with product and compliance teams to define what 'working correctly' means for each new capability, then build the tests that prove it
โข Own the reliability and quality of what you ship, from initial design through post-launch monitoring
Qualifications:
Required:
โข Has 7 or more years of software engineering experience, with deep technical expertise building and scaling LLM-powered applications in production
โข Has gone beyond shipping a first version: you have scaled an LLM-powered product, dealt with the reliability and performance problems that come with real usage, and made it better over time
โข Has experience designing agentic systems and has opinions about how to architect multi-step workflows that are reliable, explainable, and safe to run on behalf of real users
โข Has built eval infrastructure and can write cases that actually measure whether the product works, not just whether the model outputs something plausible
โข Understands the real tradeoffs in LLM deployments: latency, cost, compliance, and what breaks in production that doesn't show up in demos
โข Has opinions about what makes an AI product trustworthy, not just impressive, and can build toward that bar
โข Is comfortable with TypeScript and willing to learn Haskell for backend tool work, or already comfortable with both
โข Can work across the full stack of an AI product, from the system prompt to the streaming frontend
โข Has a track record of mentoring engineers and raising the technical bar of their team
Company:
Mercury provides digital banking and financial tools tailored for startups and modern businesses. Founded in 2017, the company is headquartered in San Francisco, USA, with a team of 1001-5000 employees. The company is currently Late Stage.