Fingerprinting Jobs in Nevada (NOW HIRING)

Join Our Team at Fingerprinting Express – A Career with Growth & Impact!

At Fingerprinting Express, we don’t just offer jobs—we build careers. We are seeking a Customer Service Representative who is eager to grow within a dynamic, fast-paced environment that blends customer service, security, and healthcare administration.

Why Fingerprinting Express?

✔ Career Growth & Promotion: We only promote from within—lead and management opportunities are available after mastering the Customer Support Specialist role.

✔ Diverse Skill Development: This position offers hands-on experience in customer service, compliance, and healthcare administration through our partnership with HireHealth, our occupational health division.

✔ Make a Meaningful Impact: Our work supports vital industries, from pre-employment screenings to licensing and compliance services that keep our community safe.

✔ Support the Community: We not only protect vulnerable populations, but we discount fees to teachers, volunteers, military, and non-profits.

What You'll Do

Be the First Point of Contact: Welcome customers, answer questions and guide them through fingerprinting, notarization, and compliance-based services.

Reception & Administration for HireHealth: Support HireHealth in administrative healthcare tasks, ensuring seamless patient flow for physicals, blood work, and drug testing.

Fingerprinting & Compliance Services: Accurately process fingerprinting while maintaining strict security and confidentiality protocols.

Cash Handling & Transactions: Accurately process payments and handle transactions using our POS system.

Healthcare Administration Exposure: Gain valuable experience in a dual-capacity role—business operations and healthcare administration.

Data Management & Accuracy: Maintain organized records, ensuring accuracy and confidentiality in all documentation.

De-escalation & Conflict Resolution: Handle customer concerns with professionalism and problem-solving expertise.

Service Awareness & Upselling: Inform customers about additional services that could benefit them.

What It Takes to Succeed

This role requires a combination of customer service excellence, attention to detail, and physical stamina to thrive in a fast-paced environment.

Strong Attention to Detail: Precision is key when handling fingerprinting, compliance records, and healthcare-related administrative work.

Professionalism & Integrity: Adhere to all company policies, including confidentiality, dress code, and operational procedures.

Weather & Transportation Readiness: Employees must have reliable transportation to ensure punctuality, even during snowy or inclement weather conditions.

Ability to Handle Stress & Multi-Tasking: This is a high-volume role requiring efficiency, adaptability, and a solutions-oriented mindset.

Confidentiality & Compliance: As we handle sensitive personal data, maintaining strict confidentiality and adherence to security protocols is essential.

Written & Verbal Communication: Strong communication skills are necessary for customer interactions, reporting, and email correspondence.

Team-Oriented & Positive Attitude: We expect a high level of professionalism with a positive, team-focused mindset, respecting customers, colleagues, and management at all times.

Tech Skills: Proficiency in Microsoft Office (Excel, PowerPoint, email) and basic internet applications.

Self-Motivated & Team-Oriented: Ability to prioritize tasks effectively and work both independently and as part of a team.

Perks & Benefits

Clear Path to Promotion: We promote exclusively from within—hard work and dedication lead to leadership roles.

Competitive Pay & Benefits: Health, dental, and vision insurance, plus employer-matched 401(k).

Dynamic Work Environment: Gain experience in both business operations and healthcare administration—a unique career advantage.

Recognition & Team Culture: We value and reward dedication with team appreciation events, professional development, and advancement opportunities.

Qualifications

Experience: Minimum of 2 years in customer service or office administration.

Minimum of 2 years of cashier experience.

Age Requirement: Must be at least 21 years old.

Citizenship Requirement: Must be a U.S. Citizen or lawful permanent resident.

Clean Background: Candidates must pass a thorough background check to comply with industry security requirements. Must pass Drug Test.

Take Your Career to the Next Level

If you’re ready to join a company that invests in your success and offers a fast track to management, apply today!

Fingerprinting Express is an equal-opportunity employer. We celebrate diversity and are committed to an inclusive workplace.

Application Process

To apply, please submit your resume and a brief cover letter detailing your relevant experience and why you're interested in this role. We look forward to connecting with you!

Pay is hourly plus tips

Culture to Care®: At Fingerprinting Express, we foster an inclusive, safe, and positive work environment that values every team member.

Industry Leader: We are Nevada's largest Livescan Fingerprint Background Check provider, offering a range of services including Notary Public, photos, physicals, TB testing, titers, and drug testing.

Reputation for Excellence: We have earned the most five star reviews on Yelp, Google, and the Better Business Bureau.

Stable and Essential Business: No layoffs through multiple recessions or the pandemic. We are an essential business that has been a trusted provider for over 20 years.

Career Growth & Longevity: We believe in promoting from within and have a strong track record of supporting career growth for our team members.

Helping People Get to Work Faster: Our focus is on streamlining processes to assist companies, nonprofits, and individuals across Nevada, with locations in Reno, Las Vegas, and Henderson.