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Financial Technical Support Jobs (NOW HIRING)

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with ...

idexcel

Technical Support Specialist

Golden Valley, MN · On-site

$17 - $20/hr

... financial services, food & commodities trading and federal organizations. Our teams of experienced ... Technical Support Specialist Golden Valley, MN, USA, 55422 03/03/2017 to 09/03/2017 Pay rate range ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with ...

Zoomcar

Technical Support Specialist

Atlanta, GA · On-site

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with ...

Plaid Inc

Technical Support Engineer

San Francisco, CA · On-site

We believe that the way people interact with their finances will drastically improve in the next ... As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to ...

Illumia, LLC

Technical Support Engineer

Scottsdale, AZ · On-site

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers ... Experience in healthcare, higher education, or financial services technology * Knowledge of payment ...

Illumia, LLC

Technical Support Engineer

Alpharetta, GA · On-site

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers ... Experience in healthcare, higher education, or financial services technology * Knowledge of payment ...

McKay Brothers

Senior Technical Support

Oakland, CA · On-site

$90K - $115K/yr

... finance and cutting-edge technology. We have an immediate opening for a Senior Technical Support ... position at the US headquarters in Oakland, California. This is a full-time onsite position and ...

Zoomcar

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to ... financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with ...

Qualys

Technical Support Engineer

Raleigh, NC · On-site

The Technical Support Engineer (TSE) works closely with Customer Service, Engineering, Finance, Sales, Alliances and Operations to ensure high levels of customer satisfaction with all transactions.

Fortinet

Technical Support Specialist

Atlanta, GA · On-site

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office ... financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with ...

Plaid Inc

Technical Support Engineer

San Francisco, CA · On-site

$73K - $110K/yr

We believe that the way people interact with their finances will drastically improve in the next ... As we continue to grow, we're looking for Technical Support Engineers (TSEs) to join the team to ...

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All JobsFinancial Technical Support Jobs

Financial Technical Support information

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$14

$26

$44

How much do financial technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for financial technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Financial Technical Support vs Financial Analyst?

AspectFinancial Technical SupportFinancial Analyst
Required CredentialsTypically requires certifications like CompTIA, basic finance knowledge, and technical skillsRequires degrees in finance, accounting, or economics; often certifications like CFA or CPA
Work EnvironmentTechnical support centers, financial institutions, or IT departments within finance firmsCorporate offices, investment firms, or financial departments
Employer & Industry UsageFinancial institutions, banks, fintech companies, and tech support firmsInvestment banks, asset management firms, corporate finance departments

Financial Technical Support focuses on resolving technical issues related to financial software and systems, requiring technical skills and certifications. Financial Analysts analyze financial data to guide investment and business decisions, requiring finance-specific education and certifications. While both roles operate within the financial industry, their core functions and skill sets differ significantly.

What does a financial technical support do?

A financial technical support specialist assists clients and internal teams with technical issues related to financial software, systems, or tools. They troubleshoot problems, provide training, and ensure smooth operation of financial technology platforms, often using knowledge of finance and IT skills. This role may require familiarity with financial software, troubleshooting tools, and good communication skills.

What cities are hiring for Financial Technical Support jobs?

Cities with the most Financial Technical Support job openings:

What are popular job titles related to Financial Technical Support jobs?

For Financial Technical Support jobs, the most frequently searched job titles are:

Infographic showing various Financial Technical Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Engineer

Sunnyvale, CA

Fortinet, Inc.
Network Security • 10K+ employees
Learn more about Fortinet, Inc.external

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Technical Support Engineer to contribute to the success of our rapidly growing business.

You would act as the Technical Support Engineer for Switching and Wireless Team. 

As a Technical Support Engineer, you will:

Provide direct technical web and telephone support to Fortinet customers including:

  • Support and troubleshooting on the wireless and switching range of Fortinet products
  • Collection, analysis and change recommendations of configuration information
  • Collection and analysis of customer network information
  • Collection and initial analysis of packet trace information
  • Recommend corrective actions based on analysis
  • Provide customer education where needed due to gaps in networking, product knowledge etc
  • Consultation of technical documentation, bulletins and release notes for known problems
  • Reproduction of customer environments on lab equipment
  • Follow up on technical cases including proper escalation and management of the case until case closure.
  • Manage customer communications and expectations until the closure of each case

We are looking for:

An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

  • Experience in a technical support role in a networking/security company or equivalent education
  • Strong understanding of WiFi 802.11 networks, 4G LTE experience.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches
  • Experience with security products firewalls, IPSec, IDS/IPS, WIDS
  • Strong troubleshooting and problem solving skills
  • Extensive working knowledge of Windows, MACOs,UNIX or Linux
  • Previous call center experience, preferably supporting data networking products and/or security products is desirable.
  • Strong English skills both written and verbal.
  • Must be authorized to work in the U.S. without sponsorship

Educational Requirements:

Bachelor's degree in Computer Science, Software Engineering or related field, or an equivalent combination of training and experience is desirable

Why Join Us:

We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. 

Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.

The US base salary range for this full-time position is $90,000-$110,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.

Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.

All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion.

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