Financial Inclusion Manager Jobs in Delaware (NOW HIRING)

Play a key role in bringing innovative financial products to market through commercialization, launch readiness, and cross-functional execution. 

As a Financial Product Senior Associate in JPMorgan Chase, you will play a pivotal role in shaping and managing strategic product initiatives from development through market launch. You will lead end-to-end readiness efforts and partner across product, field & servicing, and marketing organizations to drive successful launches, adoption, and scalable growth. Your role will include defining readiness requirements, coordinating cross-functional execution, monitoring launch performance, and identifying opportunities to optimize and scale initiatives throughout the product lifecycle.

Job Responsibilities

• Analyze market trends and customer data to inform product positioning and pricing strategies, ensuring alignment with business objectives. 
• Collaborate with cross-functional teams to support the development and execution of product lifecycle management initiatives. 
• Monitor and evaluate product performance metrics, identifying opportunities for improvement and implementing necessary adjustments. 
• Assist in the preparation and execution of controlled tests to validate product hypotheses and drive data-driven decision-making. 
• Analyze customer behavior and sentiment to increase engagement and optimize their experience.
• Ensure compliance with regulatory standards by designing and monitoring controls across customer-facing processes. 
• Partner with internal and external stakeholders to coordinate launch activities, manage dependencies, and drive successful market expansion.

Required Qualifications, Capabilities, and Skills 

• 5+ years of experience or equivalent expertise in financial product management, focusing on lifecycle and performance optimization. 
• Demonstrate proficiency in analyzing market dynamics and customer data to guide strategic product decisions. 
• Applies advanced analytical techniques to interpret financial models, evaluate returns, and inform investment recommendations. 
• Employs structured ideation frameworks to design innovative, customer-centric solutions within budget, time, and regulatory constraints. 
• Experience utilizing PMI/Agile methodologies to deliver customer-facing initiatives on scope, schedule, and budget while managing delivery and operational risks.  
• Excellent written and verbal communication skills, including executive-level presentations and leadership updates.
• Strong organizational and project management skills with attention to detail and execution rigor.

Preferred Qualifications, Capabilities, and Skills 

• Experience supporting consumer deposit products, credit cards, lending products, or other consumer financial products.
• Experience leading or supporting product launches, commercialization efforts, or go-to-market initiatives within a large, matrixed organization.
• Experience partnering with field, operations, servicing, contact center, or customer support organizations to implement new products, capabilities, or processes.
   

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans