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Financial Counselor Jobs in Augusta, GA (NOW HIRING)

greenpath, inc.

Financial Wellness Expert

Augusta, GA · On-site

$20.35 - $23/hr

Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications * Learn about The HUD Exam * Providing customer service via phone, chat, and email * Personal finance and financial ...

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Financial Counselor information

See Augusta, GA salary details

$12

$20

$28

How much do financial counselor jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for financial counselor in Augusta, GA is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $22.36 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
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Financial Counselor jobs near you
Infographic showing various Financial Counselor job openings in Augusta, GA as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $42,418 per year, or $20.4 per hour.

Financial Wellness Expert

greenpath, inc.

Augusta, GA • On-site

$20.35 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Financial Wellness Expert (Remote)

Employment Type: Full-Time, Benefits Eligible
Schedule: Evening Shift (Eastern Time) with Biweekly Saturday Rotation
Pay Range: $20.35–$23.00 per hour (based on location and eligibility for bilingual incentives)
Location: Remote (U.S.-based)

How Do I Know If I Should Apply?

Searching for a career can feel overwhelming — we’re here to be transparent and supportive. If the qualifications, schedule, and expectations outlined below align with your experience, interests, and career goals, we encourage you to apply. We look forward to connecting with you.

Our Commitment to Inclusion

GreenPath Financial Wellness believes strong organizations are built on diverse perspectives and lived experiences. We are committed to maintaining an inclusive, respectful workplace where employees feel supported and empowered to bring their authentic selves to work.

We encourage applicants from all backgrounds, including people of color, LGBTQIA+ individuals, veterans, people with disabilities, adults of all ages, and individuals from a wide range of socioeconomic backgrounds. Diverse viewpoints strengthen our organization and the communities we serve.

About the Role

As a Financial Wellness Expert, you will provide compassionate, non-judgmental financial counseling to clients nationwide through phone-based services. This fully remote position is ideal for individuals who are passionate about personal finance, committed to helping others navigate financial challenges, and motivated by continuous learning and professional development.

This Role May Be a Good Fit If You Are Interested In:

  • Working remotely from a home office
  • Obtaining HUD and National Foundation for Credit Counseling (NFCC) certifications
    • Learn about The HUD Exam
  • Providing customer service via phone, chat, and email
  • Personal finance and financial education
  • Continuous learning and skill development
  • Working scheduled shifts consistently and punctually

Position Requirements

  • Compensation: $20.35–$23.00 per hour, based on location and eligibility for bilingual incentives
  • Ability to work remotely from a designated home workspace
  • Full-time availability: 40 hours per week, 8-hour shifts
  • Willingness to obtain HUD and NFCC certifications during training
    • Certifications are not required to apply but must be obtained to continue in the role
  • Ability to type at least 40 words per minute with 80% accuracy
  • Strong communication, organizational, and customer service skills
  • Ability to maintain confidentiality and professionalism
  • Fluency in both Spanish and English preferred, but not required

Work Schedule (Eastern Time)

  • Monday–Thursday: 1:00 PM – 10:00 PM
  • Friday: 11:00 AM – 8:00 PM
  • Saturday: Biweekly rotational shift required

All working hours are based on Eastern Time. Candidates must be able to work this schedule regardless of their local time zone.

Training & Onboarding

  • Start Date: August 17th
  • Initial Training Period: Approximately 4 weeks
    • Monday–Friday
    • Typically scheduled between 10:00 AM–7:00 PM ET or 11:00 AM–8:00 PM ET
  • Training continues throughout the first year through structured modules to support skill development and certification requirements

Remote Work From Home Requirements

Internet & Equipment

  • Hard-wired internet connection (ethernet required)
  • Minimum internet speeds:
    • 200 Mbps for single-person households
    • 400 Mbps for households with two or more individuals

Workspace & Security

  • Dedicated, private workspace with a door that closes
  • Security camera as part of the workstation setup

Caregiving Considerations

  • This role requires focused, uninterrupted work during scheduled hours
  • Employees must have alternative caregiving arrangements during working hours, as job duties cannot be performed while serving as a primary caregiver

About GreenPath Financial Wellness

GreenPath Financial Wellness is a trusted national nonprofit with more than 60 years of experience helping individuals and families navigate financial challenges such as overwhelming debt, foreclosure, bankruptcy, and credit concerns. Our mission is to empower people to lead financially healthy lives.

How You’ll Make an Impact

  • Provide empathetic, non-judgmental financial counseling to clients nationwide
  • Support clients facing challenges such as credit card debt, mortgage delinquency, and collections
  • In 2025 alone, GreenPath delivered more than 121,707 financial counseling services
  • Offer education, guidance, and personalized action plans that help bring clarity and relief to individuals and families

Key Responsibilities

  • Deliver phone-based financial counseling services
  • Respond to inbound calls, client emails, and conduct outbound service-related calls
  • Gather, review, and analyze client financial information, including credit reports
  • Develop and present individualized action plans and educational resources
  • Discuss program options and applicable fees when appropriate
  • Provide housing-related counseling services, including:
    • Pre-purchase counseling
    • Foreclosure prevention
    • Rental counseling
    • Post-loan modification coaching
    • Reverse mortgage counseling
  • Maintain accurate records and strict confidentiality of client information
  • Complete required training and maintain applicable certifications
  • Collaborate with colleagues to support service quality and organizational goals
  • Perform additional duties as assigned

Benefits & Perks

  • Medical, Dental, and Vision insurance options
  • Paid company holidays and accrued paid time off (PTO)
  • Additional Preventative Care Time Off
  • 403(b) retirement plan with a 5% employer contribution after one year of employment
  • Eligibility for the Public Service Loan Forgiveness (PSLF) program
  • Paid parental benefits
  • Up to $2,500 per year in tuition reimbursement
  • Access to internal learning and development programs
  • 50% tuition discount through Cleary College

GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.


Work Schedule: Monday–Thursday: 1:00 PM – 10:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: Biweekly rotational shift required
40 Hours Per Week