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Financial Client Services Associate Jobs in Kentucky

Implements enhancements in product and service levels to all service associate levels and provides ... General financial services background. General FINRA, DOL, ERISA knowledge. * Demonstrates strong ...

Implements enhancements in product and service levels to all service associate levels and provides ... General financial services background. General FINRA, DOL, ERISA knowledge. * Demonstrates strong ...

... our associates opportunities to enhance their skills, build meaningful careers and end each day ... Monday - Friday 1st shift Position Description The Client Services Supervisor coordinates and ...

As the Director, Client Services, you will lead the account management team responsible for the day ... Working collaboratively with associates across sales, operations, and implementation, you will ...

As the Director, Client Services, you will lead the account management team responsible for the day ... Working collaboratively with associates across sales, operations, and implementation, you will ...

Working collaboratively with associates across sales, operations, and implementation, you will ... checks, financial or sanctions screening, and other background checks relevant to the role and ...

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Financial Client Services Associate information

What are Financial Client Services Associates?

Financial Client Services Associates are professionals who provide support and assistance to clients of financial institutions or firms. They act as a primary point of contact for clients, helping with account inquiries, transactions, and resolving issues. Their role often involves processing paperwork, providing information about financial products, and ensuring a high level of customer satisfaction. They may also collaborate with financial advisors and other team members to deliver seamless client service. Strong communication and organizational skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a Financial Client Services Associate, and why are they important?

To thrive as a Financial Client Services Associate, you need a solid understanding of finance, client account management, and a bachelor’s degree in business or a related field. Familiarity with CRM platforms, financial planning software, and regulatory compliance systems is typically required. Excellent interpersonal communication, attention to detail, and problem-solving skills help build strong client relationships and resolve issues effectively. These competencies are crucial to ensuring client satisfaction, regulatory adherence, and the smooth delivery of financial services.

What is the difference between Financial Client Services Associate vs Financial Advisor?

AspectFinancial Client Services AssociateFinancial Advisor
CredentialsTypically requires a high school diploma or bachelor's degree; certifications like FINRA Series 6 or 7 may be preferredRequires FINRA Series 7, 63, or 65 licenses; often a bachelor's degree or higher
Work EnvironmentBanking or financial services firms; client support and administrative rolesIndependent or firm-based; client consultation and investment planning
Employer & Industry UsageCommon in banks, brokerages, and financial institutionsUsed across financial planning firms, banks, and independent practices

The main difference is that a Financial Client Services Associate primarily handles client support, administrative tasks, and account management, while a Financial Advisor provides personalized financial planning and investment advice. Both roles require relevant licenses, but Financial Advisors typically have more advanced certifications and client-facing responsibilities.

How does a Financial Client Services Associate typically collaborate with financial advisors and other team members?

As a Financial Client Services Associate, you’ll work closely with financial advisors, portfolio managers, and administrative staff to support client needs. Your responsibilities often include preparing account documentation, responding to client inquiries, and ensuring the smooth execution of transactions. Regular communication and coordination are key, as you’ll often relay client information, help resolve issues, and assist in the onboarding of new clients. This collaborative environment not only helps build your industry knowledge but can also open up future advancement opportunities within the firm.
What are popular job titles related to Financial Client Services Associate jobs in Kentucky? For Financial Client Services Associate jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Financial Client Services Associate jobs in Kentucky look for? The top searched job categories for Financial Client Services Associate jobs in Kentucky are:
What cities in Kentucky are hiring for Financial Client Services Associate jobs? Cities in Kentucky with the most Financial Client Services Associate job openings:
Infographic showing various Financial Client Services Associate job openings in Kentucky as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 93% In-person, and 7% Hybrid job distribution.
Trust Client Services Associate

Trust Client Services Associate

Stock Yards Bank and Trust

Louisville, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago


Stock Yards Bank & Trust rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

16th of 170 rated banks


Job description

Stock Yards Bancorp, Inc. (NASDAQ: SYBT), parent company of Stock Yards Bank & Trust Company, with offices in Louisville, Central, Eastern and Northern Kentucky, as well as the Indianapolis, Indiana and Cincinnati, Ohio metropolitan markets.
Job Title: Trust Client Services Associate
FLSA Status: Exempt
Department: Trust
General Job Summary:
Provide assistance to Trust Wealth Advisors, Investment Advisors, and clients, regarding account relationship activities and business operations.
Organizational Duties and Responsibilities:
  1. Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
  2. Supports all functions that maintain compliance with regulatory agencies.

Essential Duties and Responsibilities:
  • Effectively communicate with internal and external clients, verbally and in writing
  • Draft client communications with guidance from Advisor
  • Prepare presentations for existing clients
  • Anticipate client and Advisor needs in all situations; resolve issues with guidance from Advisor
  • Maintain accounts from set up to closing, appropriately alerting Advisor of important changes and/or issues.
  • Assist Advisors with required client annual reviews and clearing exceptions on accounts, with guidance from Advisor
  • Maintain service standard activities, COI activities, and other required calling activities

Other Functions:
  • Provide office coverage and support in emergency situations
  • Perform other duties as assigned

Working Conditions:
Office setting requiring sitting and standing
Minimum Job Requirements:
Education: High School Diploma or GED Equivalent; BA/BS preferred
Specific Skills:
  • Proficient computer application skills in word processing and spreadsheets (Word, Excel)
  • Self-motivated and dependable
  • Ability to learn trust system and new technology
  • Independent decision making ability within limits set by the Wealth Management & Trust Department
  • Professional communication skills, both written and verbal, with all levels of personnel and clients
  • Professional grammar, spelling and business writing skills
  • Ability to develop and implement problem solving skills
  • Ability to prioritize and organize work
  • Ability to function independently in a multi-task environment, as well as part of a team
  • Ability to maintain confidentiality
  • Must be detail oriented
  • Professional appearance and demeanor
  • Knowledge of investment, fiduciary, and estate planning concepts is a plus
  • Work experience in a trust department or related field is a plus

Specialized: None
Licenses: None
Supervisory Responsibility: None
Physical requirements:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with limited walking and standing. Must be able to see, hear, speak, grasp paperwork, and type. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.
Benefits:
  • 401(K) with a company match of up to 6%
  • ESOP employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Cancer/Disease insurance
  • Accident insurance
  • Flexible Spending Accounts
  • Flexible Savings Accounts
  • Health Savings Accounts
  • Bank paid Life/AD&D insurance
  • Voluntary Life/AD&D insurance
  • Bank paid Short-Term and Long-Term Disability insurance
  • Employee Stock Purchase Plan
  • Employee Assistance Program

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