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Financial Call Center Jobs in Nebraska (NOW HIRING)

Pacificlife

Financial Customer Service Representative

Omaha, NE · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... experience (call center, banking, retail, hospitality, or similar) * Strong communication and ... Experience in financial services or insurance * FINRA registrations (SIE, Series 6, or Series 7) ...

Pacific Life

Financial Customer Service Representative

Omaha, NE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... experience (call center, banking, retail, hospitality, or similar) * Strong communication and ... Experience in financial services or insurance * FINRA registrations (SIE, Series 6, or Series 7) ...

PENFED Credit Union

Customer Service Representative

Omaha, NE · On-site

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A minimum of one (1) year customer service experience in a call center, service-oriented environment, or financial setting preferred. * Excellent verbal and written communication skills required.

TransPerfect

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... financial services. Ifyou'reexcited by meaningful work and thrive on purpose, this role gives you ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

TransPerfect

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... legal, and financial services. If you're excited by meaningful work and thrive on purpose, this ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.

SolomonEdwards

Customer Experience Specialist I

Lincoln, NE · On-site

$20 - $24/hr

  • Medical

  • Retirement

Mortgage and/or financial services call center experience is a plus. * Bilingual Spanish is a plus. * General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills ...

Addison Group

Patient Access Specialist - Kearney

Kearney, NE · On-site

$17 - $24/hr

  • Medical

  • Dental

  • Vision

  • Retirement

... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...

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Showing results 21-40

All JobsFinancial Call Center JobsFinancial Call Center Jobs in Nebraska

Financial Call Center information

See Nebraska salary details

$29.1K

$81.9K

$112.5K

How much do financial call center jobs pay per year?

As of Aug 14, 2026, the average yearly pay for financial call center in Nebraska is $81,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by employees in a financial call center?

Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.

What are the key skills and qualifications needed to thrive in a financial call center?

To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.

What is a financial call center?

A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.

What are popular job titles related to Financial Call Center jobs in Nebraska?

For Financial Call Center jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Financial Call Center jobs in Nebraska look for?

The top searched job categories for Financial Call Center jobs in Nebraska are:

Financial Call Center jobs near you
Infographic showing various Financial Call Center job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $81,940 per year, or $39.4 per hour.

Financial Customer Service Representative

Pacificlife

Omaha, NE • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Description:

Want to break into financial services? Pacific Life will pay you to get there.

We're hiring Financial Customer Service Representatives in Omaha who don't yet have their FINRA registrations - and sponsoring them through the entire process. You'll earn your Securities Industry Essentials (SIE) and Series 6 within your first 8 weeks, with paid training, dedicated study time, and full support on our dime. After that, you move to our hybrid schedule and our registered pay scale.

If you're great with people, eager to build a career in financial services, and ready to join our September 1st cohort - we want to hear from you.

Your first 8 weeks will be onsite and are a fully paid. It entails a self-paced online program, with opportunities to collaborate with your peers. You'll work towards earning SIE and FINRA Series 6 registration with dedicated study time and structured support. After obtaining designated registrations, you transition to a hybrid schedule with just one in-office day per week.

At Pacific Life, Financial Customer Service Representatives are a trusted guide for policyholders and contract owners during meaningful financial moments. When customers call, they're often making decisions about protecting their families, planning for retirement, or navigating a life event. Your work helps ensure they get accurate information, timely support, and a smooth experience when it matters most.

This is a high-volume phone role, handling approximately 40-60 inbound calls per day from policyholders, contract owners, and financial professionals. Pacific Life provides paid training, dedicated study time, and support to earn required FINRA - Securities Industry Essentials (SIE) plus Series 6 - within 8 weeks of hire. Many employees begin their careers in this role and grow into advanced service, operations, or leadership positions across the organization.

Apply now to be considered for our September 1st hiring class - space is limited!

What You'll Do

  • Handle 50-60 inbound calls daily from policyholders and financial professionals
  • Provide guidance on policy transactions, account activity, and product details
  • Research and resolve service requests with accuracy and professionalism
  • Process requests and document interactions in internal systems
  • Navigate multiple systems while assisting customers in real time
  • Partner with internal teams to ensure timely resolution

What Makes Someone Successful in This Role

  • Enjoy helping people and solving problems
  • Communicate clearly and professionally with customers
  • Are comfortable in a high-volume call environment
  • Learn new concepts quickly and adapt to change
  • Stay organized while managing multiple tasks and systems

What You Bring

  • 1-2 years of customer-facing experience (call center, banking, retail, hospitality, or similar)
  • Strong communication and problem-solving skills
  • Comfort using multiple computer systems
  • Ability to work in a structured, fast-paced environment

What Makes you Stand Out

  • Bachelor's degree or equivalent experience
  • Experience in financial services or insurance
  • FINRA registrations (SIE, Series 6, or Series 7)

Our Recruiting Process

  • Resume review Phone screen with a Talent Acquisition Partner Hiring Team Interview

Compensation:

  • Starting hourly rate will be based on your experience and location

  • Omaha, NE range is between $26 - $28 per hour plus an annual bonus.After earning your FINRA SIE and Series 6 registrations, you'll be automatically promoted and be considered for an increase in compensation to our registered pay scale.

  • The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

#LI-RB1

#LI-Hybrid

Base Pay Range:

The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay.

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered.

  • Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

  • Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

  • Paid Parental Leave as well as an Adoption Assistance Program

  • Competitive 401k savings plan with company match and an additional contribution regardless of participation

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife

EEO Statement:

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

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