Lincoln, NE · On-site
$25 - $27/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Call Center (RI1530) Pay and benefits information Pay range $25.00 - $27.00 hourly pay, offers to ...
Lincoln, NE · On-site
$25 - $27/hr
At Bank of America, we are guided by a common purpose to help make financial lives better through ... Call Center (RI1530) Pay and benefits information Pay range $25.00 - $27.00 hourly pay, offers to ...
Omaha, NE · On-site
$15 - $20.25/hr
A minimum of one (1) year customer service experience in a call center, service-oriented environment, or financial setting preferred. * Excellent verbal and written communication skills required.
Omaha, NE · On-site
$15 - $20.25/hr
A minimum of one (1) year customer service experience in a call center, service-oriented environment, or financial setting preferred. * Excellent verbal and written communication skills required.
... financial services. Ifyou'reexcited by meaningful work and thrive on purpose, this role gives you ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
... financial services. Ifyou'reexcited by meaningful work and thrive on purpose, this role gives you ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
... legal, and financial services. If you're excited by meaningful work and thrive on purpose, this ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
... legal, and financial services. If you're excited by meaningful work and thrive on purpose, this ... This is a structured, call center-style role that goes beyond casual or conversational bilingualism.
$14.75 - $19/hr
... budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title ... Qualifications Customer service, customer care, call center experience Additional Information For ...
$14.75 - $19/hr
... budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title ... Qualifications Customer service, customer care, call center experience Additional Information For ...
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
Quick apply
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
Quick apply
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
Quick apply
Kearney, NE · On-site
$17 - $24/hr
... and financial clearance while delivering excellent customer service. This position is ideal for ... call center, or other fast-paced customer-facing environments and are motivated to build a ...
La Vista, NE · On-site
$45K - $48K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · On-site
$45K - $48K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · Hybrid
$45K - $48K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · Hybrid
$45K - $48K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
Handle inbound calls in a call center environment, managing approximately 50-75 calls per day and ... Familiarity with principles of finance, business, statistics, and insurance, or relevant coursework ...
New
Quick apply
Handle inbound calls in a call center environment, managing approximately 50-75 calls per day and ... Familiarity with principles of finance, business, statistics, and insurance, or relevant coursework ...
New
Work to resolve clinical, psychosocial and financial barriers on the patient's behalf ... Liaison with Call Center staff in identification of and proactive solutions for pre-operative ...
Work to resolve clinical, psychosocial and financial barriers on the patient's behalf ... Liaison with Call Center staff in identification of and proactive solutions for pre-operative ...
Lincoln, NE · On-site
$60 - $80/hr
Work to resolve clinical, psychosocial and financial barriers on the patient's behalf ... Liaison with Call Center staff in identification of and proactive solutions for pre-operative ...
Lincoln, NE · On-site
$60 - $80/hr
Work to resolve clinical, psychosocial and financial barriers on the patient's behalf ... Liaison with Call Center staff in identification of and proactive solutions for pre-operative ...
La Vista, NE · On-site
$50K - $55K/yr
... Financial Services Client Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... The Service Call Center is designed as an entry point to the organization, offering hands-on ...
La Vista, NE · On-site
$50K - $55K/yr
... Financial Services Client Support Representative Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... The Service Call Center is designed as an entry point to the organization, offering hands-on ...
La Vista, NE · On-site
$45K - $48K/yr
... Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La ... The Service Call Center is designed as an entry point to the organization, offering hands-on ...
La Vista, NE · On-site
$45K - $48K/yr
... Financial Services Client Support Representative Location(s): La Vista:12325 Port Grace Blvd, La ... The Service Call Center is designed as an entry point to the organization, offering hands-on ...
La Vista, NE · On-site
$50K - $55K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · On-site
$50K - $55K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · Hybrid
$50K - $55K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · Hybrid
$50K - $55K/yr
The Service Call Center is designed as an entry point to the organization, offering hands-on ... Review, verify, and process service forms and requestssubmittedby clients financial professionals
La Vista, NE · On-site
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
La Vista, NE · On-site
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
La Vista, NE · Hybrid
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
La Vista, NE · Hybrid
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
La Vista, NE · Hybrid
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
La Vista, NE · Hybrid
$45K - $55K/yr
... Financial Professionals, acting as a key point of contact for their office. Starting your career within Osaic's Service Call Center provides a strong foundation for long-term growth within the firm.
$29.1K - $36.7K
6% of jobs
$36.7K - $44.2K
0% of jobs
$44.2K - $51.8K
4% of jobs
$59.3K is the 25th percentile. Wages below this are outliers.
$51.8K - $59.4K
15% of jobs
$59.4K - $67K
11% of jobs
The median wage is $72.7K / yr.
$67K - $74.6K
19% of jobs
$74.6K - $82.2K
16% of jobs
$82.2K - $89.8K
0% of jobs
$89.8K - $97.3K
0% of jobs
$97.3K - $104.9K
0% of jobs
$106.1K is the 75th percentile. Wages above this are outliers.
$104.9K - $112.5K
29% of jobs
$29.1K
$81.9K
$112.5K
A Financial Call Center job involves assisting customers with financial products and services over the phone. Representatives handle inquiries about bank accounts, loans, credit cards, fraud prevention, and other financial matters. They may also process transactions, resolve disputes, and provide guidance on financial solutions. Strong communication, problem-solving skills, and knowledge of financial regulations are essential for the role.
To thrive in a Financial Call Center role, you need strong communication skills, a good understanding of financial products or services, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes basic banking or securities certifications is beneficial. Patience, active listening, and problem-solving abilities are critical soft skills that set top performers apart. These skills ensure effective handling of customer inquiries, foster trust, and contribute to the smooth operation of financial services.
Working in a Financial Call Center often involves handling a high volume of calls from customers with a range of financial concerns, from account inquiries to complex problem resolution. Employees may encounter upset or anxious clients and must remain composed while providing clear, accurate information under time pressure. Additionally, navigating frequently changing regulations and financial products can require ongoing learning. However, these challenges are balanced by strong team support, structured training programs, and opportunities to develop specialized expertise that can lead to career advancement within the financial sector.
For Financial Call Center jobs in Nebraska, the most frequently searched job titles are:
The top searched job categories for Financial Call Center jobs in Nebraska are:
Lincoln, NE • On-site
$25 - $27/hr
Full-time
PTO
Posted 16 days ago
Answer detailed questions about products, accounts, and financial services offered to clients.
Educate clients on value-added financial opportunities and identify when deeper financial conversations are needed.
Triage client requests, resolve escalated inquiries, and refer clients to appropriate internal specialists.
8.2
Based on 535 frontline employees who took The Breakroom Quiz
52nd of 174 rated banks
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines.
Responsibilities:
Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
Triages client requests and makes referrals to appropriate internal specialists
Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
Required Qualifications:
Delivers solutions and experiences that improve clients' financial lives
Applies learnings and adapts new information to identify appropriate client solutions
Builds strong client relationships through effective communication and collaboration
Displays a proactive and ambitious mindset and effective time management
Demonstrates a results-driven mindset and prioritizes client interests
Demonstrates a willingness to establish a career in the financial services industry
Strong computer application skills, including Microsoft Office
Desired Qualifications:
Bachelor's degree and/or minimum of one year of experience in a performance-based environment
Skills:
Active Listening
Attention to Detail
Critical Thinking
Customer and Client Focus
Oral Communications
Account Management
Client Experience Branding
Decision Making
Emotional Intelligence
Result Orientation
Adaptability
Coaching
Prioritization
Referral Identification
Written Communications
Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - RI - Lincoln - 670 George Washington Hwy (RI1541), US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530)Pay and benefits informationPay range$25.00 - $27.00 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Get the full story on Breakroom
Sourced by ZipRecruiter
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Finance and insurance
10,000+ Employees
Charlotte, NC, US
